Solved Casino Complaints - Page 872

GoWild Casino - No response to my request of closing account

I sent an email on Nov 15th to their casino manager and asked him to close my account because I wanted to self-exclude, but I got no response from him ...

Mobilbet Casino - Account closed without any notice

About one month ago, Mobilbet decided to close all accounts from Portugal because of the new legislation and that's fine, I understand it. That was ...

Ruby Slots Casino - Delayed payment of $5000

won 09/22/15 5000 actually 7500 but played down because it took so long...a manager in my seventh chat today said there is nothing anyone can do to ...

Grosvenor Casino - Refusing to help me fix an error with my personal details

Registered with grosvenor casino there was a error made in my first name and the month of my date of birth phoned the casino to fix this error they ...

Casino Luck - Missing payment

On November 7 I submitted a request for a withdrawal of $500. It in now November 19 and I still haven't received my money. I've contacted them ...

Casino Cruise - Refused to credit a bonus as advertised

Hi. My login in a casino cruise vmaxvn. To me the message with a bonus came to email: 200% reload, Deposit today - and get 50 free spins for Gonzo's ...

Cool Cat Casino - Refusal of payment, Continued verification excuses

I am owed well into the $11,000+ cash for playing at Cool-Cat. Cool-Cat didn't contact me regarding the status of verification. I just had to ...

7BitCasino - Refused payment due to non-existent Neteller limits?!

i have already had my first win and withdrew to my neteller account after submitting my id forms and have now won again. the first time i tried to ...

Planet 7 Casino - Refused winnings, refused refunds on deposits

Absolutely horrible experience. Three different times my balance was erased at this casino for alleged "playing with my bonus incorrectly". This ...

Sun Palace Casino - Giving me hard time with small $25 refund

I won $75 from sun palace casino and after an extremely long time i recieved a check for $50 i emailed them and they admitted thier mistake (how they ...

All British Casino - Winnings voided, deposit stolen, no explanation provided

I was offered free spins which I won £12 off after completing all the wagering requirements. I went to withdraw but was told a minimum of £20 is to ...

Party Casino - Long verification process, casino is not cooperative at all

I have uploaded documents numerous times via mobile and desktop, I have emailed every email address I can find and still have not received a response ...

Golden Lady Casino - Approved only a third of my withdrawal, no response from customer service

Hi I made a $60 deposit with a 530% bonus and a 2.5x max cash out so my max withdrawal should be around $750. After completing my play through I ...

Cosmik Casino - Does Not Pay, Almost 1 Year

I won 6800 Euro Cosmik casino back in January 2015 and have been trying to get paid ever since. I made a 2000 withdrawal in February and ive not seen ...

Winbig 21 Casino - Telling stories, promises, but still delaying payments

Hello, I know I should stop to play on this Rival casinos but I l-ike Rival games ; after all, Winbig21 have always paid me (sometimes after ...

NextCasino - Closed my account, took winnings, but refused refunding my deposit

Hey everyone, I'm currently in tears so I'll try explain as well as possible. Over the last few years I've opened loads of accounts on different ...

Vera John Casino - Winnings confiscated, deposit refund refused

Myself and my husband have used Vera and Jack previously but closed our both of accounts (we thought it was closed but since been told self exclude, ...

Tivoli Casino - Unreasonable withdrawal time

Made a withdrawal of £601 from here on 26th Oct 2015, despite numerous chats with staff, I have not yet received my funds. Support staff blame the ...

Star Games Casino - Have not received my winnings and no response on emails

I deposited for the first time, got my welcome bonus. Managed to complete the wagering amount and cash out. Sent identification needed. From there no ...

Karamba Casino - Refuse To Pay VIP Monthly Cash Back & Treat VIP like dirt, even making up their own rules.

Warning to everyone, Karamba casino treat VIP members like dirt. The way it works with their system, once you reach VIP level you're eligible for a ...

FashionTV Casino - Stalling small deposit refund for ages

Hello! I used 20 eur no deposit bonus, I won 100 eur, but I played 1.5 eur bet, with this bet i breached his T and C. (The max bet should be 1 eur). I ...

Rich Casino - 4400 euro missing from my account, support refuse to help

A few days ago, I played for less then 30 minutes around 12.30 / 13.00 Johannesburg time and my balance was 3400 Euro plus 2000 Euro that I had on the ...

Mr Smith Casino - Unpaid winnings after 5 weeks

i withdrew my winnings after a short time playing (my first withdraw). after several weeks I complained and was asked for varous id which I sent. the ...

Tivoli Casino - Delayed small payment

Hi! I have a problem with Tivoli casino. they send me a email on the 30/10 that my withdrow has been aproved, but still didnt got the money.. Every ...

Bovada Casino - Account hacked, but casino refused to cooperate

on 11-11-15 I deposited two amounts one for $200 and the other on 11-12-15 for $200. I won and I asked to receive my funds by check. one for the ...

Grand Fortune Casino - Delayed Payment Frustration and Headaches

If customer service is king, well then i received the shorter end of the stick!!! On 11/2/15, my documents were received, (see attached). i deposited ...

LeoVegas Casino - Still haven't got my money

I made 2 withdraws on the 5th on November. One for 2k and the other one for 4k. Got the 2k on Monday the 9th. Today it's the 13th and still no sign of ...

Lucky Red Casino - Denied $25K in winnings

Hi, I was denied my winnings and was wondering if you can help resolve them. The casino told me I had used someone else's card and according to term ...