Solved Casino Complaints - Page 823

Palace of Chance Casino - Issue with seriously delayed payout

First, I want to say that I enjoy playing at Palace of Chance and have had positive experiences in the past. Below are the details of my concern. - ...

Royal Ace Casino - Stalling payment, giving the runaround with verification paperwork

Hello I recieved a 1900 withdrawl approval been waiting since 11-28-2016 finally got approved on 12-23-2016 I called them and even live chatted ...

Party Casino - Software glitch with Free Spins Feature on Zeus III!

Hi Everybody, I'm a very loyal customer on Partycasino. Like last Friday on 30 October I played like 2USD per spin on ZEUS3 and I received the ...

Staybet Casino - Unjustified confiscation of legitimate winnings

I opened an account with Stay Bet, getting a 100% bonus of 100 Euros. I played thru the roll-over requirements, constantly monitoring the remaining ...

Novibet Casino - Delaying the payment with some ridiculous excuses

Hello! I have made a withdrawal for 250 € and my withdrawal vas voided because Novibet said they have some technical issues with bank transfer ...

Everum Casino - Took my winnings without any proof

I joined Everum casino on 7th December and deposited a total of €300 and got a bonus of each of my deposits. I played the slot 300 Shields and was ...

Mr Ringo Casino - Delayed payment

I request payment more then 10 days ago. So I here lies from their customer support every day in the last week. First chat was on saturday 07/01/2017 ...

PokerStars Casino - Great Blue Free Spins Feature not finished due to software issue

My complaint comes after following all the rules from pokerstars.com or eu.I was in the middle of a great session on great blue and the casino went ...

CrazyWinners Casino - Did not paid me for over a month

So I made a withdrawal 7/12/2016, which still hasn't even been processed, still pending. I've tried to e-mail [email protected] many times, he ...

FortuneJack Casino - Not Paying Luckyjack Promotion

I was selected as a winner of the Luckyjack promotion. After 24 hours and the funds were not credited to my account, I contacted the casino. I was ...

Planet 7 Casino - Delayed Payment for 3rd time

I made an withdrawal of $1000 on 27th November , on 6th December I had to contact planet7 as the money was still in my account(withdrawal terms and ...

Royal Ace Casino - Still awaiting payment

Check withdrawal was approved November 4th, and yet I still haven't received it. Contacted them the other day after being told my documents were ...

Planet 7 Casino - Late payment with excuses

I have contacted the support staff many times about my $1800 check and have been given many different reasons why it has been delayed. The last time I ...

Cool Cat Casino - Delayed Payment and a new email address runaround

Please help AG! Submitted my withdrawl documents to the email addresses listed on their withdrawl authorization form ([email protected] ...

Planet 7 Casino - Still waiting for payment since November last year

I requested a payout of $100 and was approved in november stating it would take 10-20 business days. I still ke to agent on 7 december who stated he ...

Palace of Chance Casino - Payout was authorized by not sent yet

I had a payout in the amount of $500.00 authorized on November 4, 2016. I was told by POC that even though I had approved documentation on file, I had ...

Optibet Casino - Cancelled 250 euro withdrawal after successfully wagering their bonus

I received 100 free spins on 31 December i won 7euro so i had to wager x35 this 7euro, i wagered 100% of it and on my account remain 250euro real ...

Club Player Casino - Delayed payment for 2 months

I won 1400.00 on slots on 11/7/16. My documents were verfied and payment was approved by check on 11/29/16. Since then I have gotten the run around ...

FortuneJack Casino - Delayed payments, false promises given by customer service

Hi, I have bin wating now for a respons from fortunejack, but the only thing I get is fals promisses, and in the end no answer at all. it started ...

Betfair Casino - Closed my account and became unresponsive as soon as I sent documents

I opened an account with Betfair deposited via skrill and ran up a sizeable balance via the exchange. I went to withdraw my initial deposit via skrill ...

Slots of Vegas Casino - Issues with non-payment

I have been waiting for 2 payouts one from the end of October and the other from early in nov. I have spoken to many people there including my V I P ...

GDay Casino - £2,000 in Winnings Confiscated

On 30 December 2016, I opened a new account with GDay Casino. I deposited GBP30 and received a 200 per cent welcome bonus. Using the initial ...

Jackpot Paradise Casino - Took my $25 deposit, but then giving me a hard time with giving it back

i have a jackpot paradise account for a cupple of years i do not play there often but about 1 months ago i went to the grocery buy myself a prepaid ...

Betfair Casino - Failed to provide adequate assistance with Apollo game glitch

It has been over a week, I understand it is Christmas period, but on 22/12/16 I was playing through £200 deposit and £200 bonus with a £2000 play ...

Playamo Casino - Ignoring Self Exclusion Request

Dear Ask Gamblers, So, on december 26th of 2016 I've send an e-mail to Playamo support to self excluse myself. Because self exclusion is not possible ...

CasinoLuck - No withdrawal option available

I have been trying to withdraw funds but casino has only given me 2 options that are not suitable. Inpay is not available to me because i am not a ...

Vegas Casino Online - No Payout

On 3/17 I made several deposits and won $2500 with no bonuses used. I requested a withdrawal and submitted the documents requested but I learned ...

Cool Cat Casino - Payments delayed for way too long

Just like most others who post here with issues similar to mine, I'm starting to sound like a broken record. But using these forums (thank you Ask ...