I got really lucky last summer and won $29,904at Silver Oak Casino. I have been requesting this money in $2500 increments since last year and so far had $17140 that had been approved already. To be more specific the first approval was on 11/9/2016 for $2390, the second was on 11/11/2016 for $2500, the third was on 12/21/2016 for $2500, the fourth was on 1/31/2017 for $2500, the fifth was on 2/23/2017 for $1250, the sixth was on 3/2/2017 for $1250 , the seventh was on 3/15/2017 for $1250 , the eighth was on 4/6/2017 for $1250, the ninth was on 4/26/2017 for$1250 and the tenth withdrawal I had approved was on 5/15/2017 for $1000. Today I went on the website and found that all this money had been put back into the account and I have not been paid any of it. I had periodically checked with chat to make sure they had received all the documents they required and they had assurred my that they had everything and I am assuming this is why the withdrawals were getting approved. The last time I sent them updated documents was in April 2017 and then again today. I need to be reasurred that they will pay me all the money that they owe me.