Resolved
Resolved
West Casino - Confiscated £940 winnings unfairly
Hello all,Just a background on the complaint. I setup an account with West Casino back in December. I used their welcome bonus and lost. Then, at the ...
Resolved
Resolved
Champagne Spins Casino - One month delay of withdrawal
Hello Askgamblers community,I decided to try new casino Champagnespins.com last month. I deposited $2,000 and was playing till I end up with $6,000 in ...
Resolved
£11,000
Resolved
NetBet Casino - Delaying withdrawal for 10+ days
I have been using NetBet for many years now without much bother. I've had to verify documents along the way but things always seem to be sorted within ...
Resolved
$1,410
Resolved
Raging Bull Casino - Waiting my payout forever
I’ve downloaded casino to try it, this casino had the best offers, so i tried, I luckily won, After all playthrow i had 1600$ left. I took the money ...
Resolved
$2,549
Resolved
Cool Cat Casino - Delayed withdrawal of $1,711 winnings
Hello I am still patiently waiting for two withdrawals submitted with cool cat. The first withdrawal started on 10/24 and was declined by the manager ...
Resolved
Resolved
Planet 7 Casino - Changes Terms When They Feel Like It
I got my normal $100 bonus from PRC and deposited on Planet 7 Casino; I won over $1000 and played through my 25x rollover and than asked for the $200 ...
Resolved
£250
Resolved
NetBet Casino - £250 deposit still not showing in my account
I have made a deposit of £250.00 via faster payment UK account to UK account.14 hours later still not in my account!I have sent them proof of payment ...
Resolved
ETH38
Resolved
FortuneJack Casino - 38 ETH payment delayed
I played roulette on fortunejack on the 18th Jan 2019. I won some eth and I made 2 withdrawal request on the same day. I received a notice saying my ...
Resolved
Resolved
Ruby Slots Casino - Playing verification tricks and not paying me my winnings
I won 125$ and sent the information required by the site.. Now their playing games and locked me out of my account.. I sent mi id my bank card and my ...
Resolved
$5,000
Resolved
Planet 7 Casino - Keeps putting withdrawals back $5,000
I submitted my withdrawal request on January 9th 2018 to Planet 7 Casino. I also submitted my verification on the same day since it had been 2016 ...
Resolved
Resolved
Planet 7 Casino - Refuses to pay legitimate winnings of $5,500
I made 4 deposits in the last week with code VIPvalue totaling 700$. The bonus money locks out all games except for slots and keno until the ...
Resolved
Resolved
Dream Vegas Casino - Winnings confiscated due to mysterious bet in violation of bonus terms
I deposited to this casino on the 10/01/2019 after watching a youtuber called stop and step play here, i deposited £40 and received £80 bonus funds ...
Resolved
Resolved
N1 Casino - Unfairly Removed My Bonus Winnings
HiI deposited 50 euros to N1casino and received a third welcome bonus (100%). I managed to wager bonus and did a withdrawal of 800 euros. With some ...
Resolved
Resolved
BonanzaGame Casino - Winnings unfairly removed
dear ask gamblerson xmas 25.12.18 i make a deposit of 175.- with a code to get freespins without any wager.with my money i won 305.-after making a ...
Resolved
$5,000
Resolved
SlotsMillion Casino - Delayed payment nearly 3 weeks since withdrawal request
I requested a withdrawal of $5,000 on the 13th December from Slotsmillion.They kept rejecting identification for weeks, stalling, not responding…. ...
Resolved
Resolved
Zig Zag 777 Casino - Delayed Skrill Payment
Since the 3/01/19 i have been trying to receive payment from this casino using Skrill and Visa Debit. Due to Visa debit expiring i needed to go ...
Resolved
$2,000
Resolved
BoVegas Casino - Not paying winnings despite providing all documentation
Account Verification was sent on the 11th December 2018. Despite ongoing communication and being told the money will be sent. I have requested the ...
Resolved
$100
Resolved
Rich Casino - Delayed and returned withdrawals to account
I have tried to withdraw winnings on numerous accounts. At first verification process, was asked to deposit in order to withdraw $100. Only 3 withdrwl ...
Resolved
€1,329
Resolved
LV BET Casino - Withdrawal delay and excuses
Hi,On December 1st 2018 I claimed a bonus and finished wagering and withdrew 1329 euros.After sending my documents I was told my withdrawal to my ...
Resolved
Resolved
Captain Jack Casino - No response to mails, no update on withdrawal of $650
After submitting my Bitcoin withdrawal I was never asked for or given a chance to enter my Bitcoin wallet address and was immediately sent to hooyu ...
Resolved
Resolved
Raging Bull Casino - Delayed Funds Even After ALL Required Documents Have Been Sent Multiple Times
On 8/12/19 I won some money on raging bull.I asked to withdraw $1400 and of course had to go through the whole withdrawal process of sending required ...
Resolved
$2,500
Resolved
Silver Oak Casino - Delay of $2,500 payment
I love the Silver Oak Casino and sisters casinos. Their casino works very well, their slot machines are interesting, but I will never understand why ...
Resolved
$1,550
Resolved
SlotsMillion Casino - Not paying approved withdrawals
I made two withdrawals one on 19/12/2018 for $450, which was approved on 20/12/18 and another on 20/12/2018 for $1100, approved 21/12/2018. I realised ...
Resolved
Resolved
Dreams Casino - Never ending issues with withdrawals
AGAIN. Withdrawal approved on 12-3. Left it alone; hope (eternal optimist, I guess) that Dreams would process the withdrawal properly and AGAIN they ...
Resolved
€3,500
Resolved
Betzest Casino - Does not answer me and does not process my withdrawal
Hello,My name is Asparuh < surname removed > and I registered 2 months ago in Betzest. 12 days ago I requested my first withdrawal. My account is ...
Resolved
€1,000
Resolved
Bronze Casino - Delayed withdrawal with no information from finance team
I have a withdraw pending of 5000 euro. I was called by the staff for personal information to confirm my identity. They told me that i received an ...
Resolved
Resolved
FortuneJack Casino - Uses excuse for bug in one game to refuse payment of another games jackpot.
Hello, someone on BTCointalk said that I should inquire to you about a problem I have recently had with FJ if you could please take a look.Hello ...
Resolved
kr11,400
Resolved
CasinoPop - Overdue/holding back payment
I would rather not submit a complaint on Casinopop but after several attempts trying to work this out without a third-party i am now in need of some ...