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VegasCasino.io - Deposit made & confirmed, but still unable to play or withdraw

UNRESOLVED
posted on December 24, 2017.

I have deposited 0.006771 btc
Dec 20th 2017, 01:52
Tx:
acb06c­2ec­e45­fc4­d67­10a­d07­f3c­2e7­24d­ffe­ca0­d63­9f9­4b7­826­592­147­3adb3a6

My total balance shows the anount of 7.69mbtc. And have been confirmed. Please see attached file. However, I am unable to play or withdraw.

I have deposited more into account in order:
" To deblock your Account you need to deposit 1.63mbtc and with this 1.07mbtc on your Account we could revert BadTX and settle the debt made with the above-mentioned unconfirmed transaction."

I have deposited required amount. It had been confirmed. I still have no access to funds, cant withdraw, or play They have not done anything.please help.
I have contacted support many, many times. Emailed support, the finance department and have been given different reasons. I have submitted and did everything they required. And still have no access to play or withdraw. Email Support, and 24/7 online chat support either non responsive, ends chat abruptly, or offer no solution. they saod they will forwaRd issue to different department for further investigation. I haven't heard back. Not sure why the 2.71 deposit was declined to begin with.

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