Resolved
$10,432
Resolved
Grand Fortune Casino - Withdrawals approved but still not paid
made a withdrawal on nov20 for 2500 , and another 2500 ,one has been approved and the other one sits in limbo then on nov24 another withdrawal for ...
Resolved
$2,120
Resolved
Captain Jack Casino - No help on getting owed payments
I made two withdrawals, December 10, 2018, $2000 - bonus= $1600 and December 12, 2018 $650 - bonus = $500. I know it is a 7 to 10 days for the Manager ...
Resolved
$7,410
Resolved
Planet 7 Casino - Payment of $5,700 declined and returned 7 times
I won $5,700 and this was returned to my account 7 times. Sent all documents in 10 times and still being told my ID is missing despite having and ...
Resolved
$1,821
Resolved
Ruby Slots Casino - Delayed payout of $1,821
Hello I started playing at Ruby Slots casino and had my first win Dec 11th, 2018. I went through the verification process and received confirmation ...
Resolved
€800
Resolved
VegasBerry Casino - Unjustified account closure with a pending €800 withdrawal
i have deposit 50€ with 150‰ bonus i have completed the wager requirements and i have withdraw 800€ on 26th january, before i have sent all the ...
Resolved
£3,600
Resolved
PlayFrank Casino - Verification delayed, account closed, deposit returned, no winnings paid yet and no further answers
On wed 21/02/2019 I deposited £400 I also got bonus money which I wagered and than won just under 4000 . I withdrew and was so excited about my ...
Resolved
€100
Resolved
Pokernox Casino - Problem on payments
I have to write my first complaint with the hope that Pokernox will respond and somehow allow me to pay out my €100 prize.I don't understand that ...
Resolved
£5,855
Resolved
LeoVegas Casino - Stalling refund on a self-excluded account
I joined leo vegas on 17th November 2018, submitted personal verification documents and was fully verified on the 18th of november 2018. Deposited ...
Resolved
€1,000
Resolved
Svenbet Casino - Withdrawal of 1000€
I cashed in 400€ and won 1000€. Then I tried to withdraw my money on the 22.2.19. My account has been already verified on the 26th of february. I ...
Resolved
$840
Resolved
Bovada Casino - Verification issues
My Bovada account was disabled on 02/20/19, was asked to verify my credit cards, I submitted the files immediately after, 1 day later I got a response ...
Resolved
$682
Resolved
Raging Bull Casino - Processing of Withdrawal
Hi I've been waiting for a express withdrawal of over 600$AUS since January and have done everything they wanted me to do twice. They even have me a ...
Resolved
Resolved
BETAT Casino - Account closed and balance frozen without any further details
In January 2019 i opened an account at BETAT Casino, i deposited £50 and received £50 welcome bonus, i managed to win a significant amount of money ...
Resolved
$1,635
Resolved
Raging Bull Casino - 3 withdrawals, 2 supposedly processed but none have hit my bank account after month of waiting
I just wanted to make you all aware that Raging Bull still hasn't gotten it together as I'm still waiting to see any $ following 1 month passing since ...
Resolved
$0
Resolved
Playamo Casino - Confiscated $89,000 balance due to alleged duplicate account accusations
Started an account with play amo casino and verified the account to begin playing then made my first deposit of $50 with NEOSURF.When deposit was made ...
Resolved
£343
Resolved
Spinit Casino - Delayed verification and payment issue
I made a withdrawal on the 20/02/2019 for £343, I uploaded my documents on the same day after having a win. It is now 10 days later, the documents ...
Resolved
£322
Resolved
VegasHero Casino - Delayed verification and payment issues
I joined this casino on 20/02/2019, made a deposit and had a small win for £322, I made a withdrawal and promptly uploaded my documents, this was 10 ...
Resolved
£524
Resolved
Sloty Casino - Delayed verification and payment
I made a withdrawal on the 20/02/2019 for £523.90, I uploaded my documents on the same day after having a win. It is now 10 days later, the documents ...
Resolved
$1,465
Resolved
Planet 7 Casino - Way past due withdrawal
I requested my withdrawal on January 1st. this is the 2nd withdrawal ive requested from planet 7, so they already (and yes they told me this) have all ...
Resolved
£1,168
Resolved
Casino Joy - Troubles getting £1,168 won and account still not verified after notarized ID provided
Hi,I won £1168 back in November 2018, yes over 3 months ago! I have been back and forth with this casino over KYC checks since then and I have lost ...
Resolved
Resolved
BetChain Casino - big win unfairly confiscated
On the 04 February I played "Soccer Safari" on BetChain Casino without any bonus.I played 30€ a spin and gambled me to the limit. I was lucky and ...
Resolved
kr40,000
Resolved
Karamba Casino - Stalling my withdrawal for 1 week now...
Hi.I won about 4000 euros (40000 NOK) on feb 26th. This was without a bonus so everything about my withdrawal should be in order. In order to get my ...
Resolved
€2,054
Resolved
Casumo Casino - Delayed payment for no reason
Hello, despite submitting all the required documents for verification and having my casumo account fully verified also having never accepted any of ...
Resolved
$5,167
Resolved
Planet 7 Casino - Incredibly Slow Withdrawal/Approval Process
Would love to have a casino where withdrawals were the MOST important thing.On Planet7, lost quite a bit but then won a couple decent hits at the end ...
Resolved
€400
Resolved
ZenCasino - Account closed for no reason
Hello. Despite knowing that this casino has a Curacao License and I won't ever see my winnings at all, I tried to give it a chance. I signed up and ...
Resolved
$2,817
Resolved
iNetBet Casino - Withdrawal still not processed after months of waiting
I won $ 2817 at iNetBet Casino on 6.11.2018. Then I sent all wanted documents for the verification but so far received no answer. I have often written ...
Resolved
€6
Resolved
ComeOn Casino - Winnings from freespins simply disappeared
On Tuesday, 19th of February 2019 I received 5 freespins in Wild Falls at ComeOn casino. I won 0,20 EUR in the first round of the freespins but ...
Resolved
€11,950
Resolved
Casino 777 - Delayed withdrawals
Finally I have won at casino 777 and I have sent all information to prosses my withdraw ( 9000 euro and 2950 euro)They keep saying we escalated the ...
Resolved
£3,800
Resolved
888 Casino - Delayed payment for over 2 weeks
User id :< username removed > try to withdraw my winning of 3800$ since 20 of February try to contact support team and customer service only answer i' ...