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LotaPlay Casino - Funds disappearing miraculously from my account

UNRESOLVED
Complaint Info
Disputed casino LotaPlay Casino
Reason Missing Funds
Amount $ 664
Posted on October 12, 2015

On October 2nd I was playing at Lotaplay Casino, my winnings were $1,194 all of a sudden my winnings went down to $530 - there was a message saying that the money was transfer.
I didn't get an answer yet. They keep ignoring my emails and there is no other way to get in touch with them.

I saw a transaction made their Marketing.

Thank you

AskGamblers
Posted on October 12, 2015

Dear @queenopale,
Any update regarding your complaint? Thank you.

Posted on October 12, 2015

Here is an email from Lotaplay.
Thank you
Dear Claudine,

ould you please provide more information or screenshot what kind of message did you get.

Thank you and waiting for your reply.

---
Sincerely,
Financial Support

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To rate this answer or view ticket history please follow the link:
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