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22bet Casino - Delayed withdrawal of £1,750

REJECTED
Complaint Info
Disputed casino 22bet Casino
Reason Delayed payment
Amount £ 1750
Posted on June 23, 2019

Hi.

I’m getting extremely concerned.

I recently signed up to 22bet, for the initial free sport bet offer (I lost).

I also enjoy live roulette (a little too much to be fair). I won some money and am awaiting just over £1700 in withdrawals.

I sent necessary document over as part of the verification process. Then recieved emails back with one that was insufficient. I then corrected this, and i was confirmed. All 3 documents were accepted, I.D, address proof and card.

I then got an email saying they didn't have the back of my card. So i sent it back quickly. They replied that the image quality was poor and required another, again i sent another good quality image.

I have yet heard no reply to this image and cannot log in, even attempting to change my password which goes though, then the log in fail persists.

I thought I had found a new favourite online bookie, with 22 also my favourite number. After googling ‘22bet log in issues’ I have just seen numerous posts of funds unfairly held.

Help please :(

AskGamblers
Posted on June 24, 2019

Dear @Haguey92,

Upon reviewing your complaint AskGamblers Complaints Team found out that you have submitted complaint against wrong casino brand, which has not been reviewed and presented yet at AskGamblers. AskGamblers Complaints Team kindly advise you that further assistance on the matter could be requested from the relevant regulatory body responsible for the affected operator's license.  

AskGamblers
Posted on August 26, 2020

Upon reviewing your complaint AskGamblers Complaints Team found out that you have submitted complaint against wrong casino brand, which has not been reviewed and presented yet at AskGamblers. AskGamblers Complaints Team kindly advise you that further assistance on the matter could be requested from the relevant regulatory body responsible for the affected operator's license.  

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