Resolved
€500
Resolved
Big5casino - Delayed payment again
Hi again. I made a second withdrawal on tuesday, 10.09.2019 of 500 Euros. After the first withdrawal was paid after two weeks (See complaint before of ...
Resolved
$20,492
Resolved
Planet 7 Casino - Approval of $7,410 withdrawals being delayed
Askgamblers,Since 6/1/19 I have 3 pending withdrawals for the amount of $6160 minus bonuses and one approved withdrawal for $1250 for a total of $7410 ...
Unresolved
€65
Unresolved
Casino4Dreams - Withdrawal delayed for almost 2 months
Almost 2 months ago I made a withdrawal of 65 euro. No response at all. I was asking live chat about it-only laconic answers that they can only ...
Resolved
$1,695
Resolved
Silver Oak Casino - Won't pay winnings
I have a Withdrawal request from the first of July 2019 for $1800 that Silver Oak casino still hasn't paid.I do not know why they are not paying this ...
Resolved
€3,000
Resolved
Bronze Casino - Delayed withdrawal and no reply to verification of account
I withdrew 3000 euros on the 01/09/2019 it sat pending for 6 days was not aaked to verify account, so i spoke via the chat option on bronze casino, ...
Resolved
$94
Resolved
Stakes Casino - Delayed $94 Withdrawal
So after initially having issues with them verifying my account earlier this year, I finally had it verified and amended my reviews etc.I decided to ...
Resolved
Resolved
Captain Jack Casino - No Payment Of $15,000 and account closed no reason given
I won $15,000 playing multiple games at Captain Jack Casino on June 26th, 2019. The email confirmations for the withdrawals are attached. On July 29th ...
Resolved
Resolved
Ruby Slots Casino - No payment of $22,500 and account closed no reason given
I won $25,000 playing multiple games on July 1st, 2019. The email confirmations for the withdrawals are attached. On July 9th, 2019, my first ...
Resolved
Resolved
Ruby Slots Casino - Declined payment for $4,500 and account closed
Hello,I have been a long-time gambler with the sister casinos. I opened an account with Ruby Slots and eventually hit a jackpot of which I withdrew $4 ...
Resolved
€0
Resolved
Slottica Casino - Winnings of €2,090 simply 'written-off' without further information
The casino did not pay my winnings of 2090 Euros (look at screenshot), instead paying to me, they were written off. Live chat and the „personal“ ...
Resolved
$388
Resolved
Black Diamond Casino - Paid me US$100 instead of US$779
Dear Black Diamond Casino Accounting Dept,I believe there’s some kind of a misunderstanding in my withdrawal request. You’ve only paid me US$100 ...
Resolved
€3,000
Resolved
Bronze Casino - Delayed verification and no reply to email
On Thursday September 5, I made a withdrawal of EUR 3,000 from my account. Since the initial deposit was made with an unverified, new credit card, I ...
Resolved
€737
Resolved
Wild Vegas Casino - Delayed in verifying my account and processing my cashout of $1,305
Hello everyone,I played slots at Wild Vegas Casino on 04/07/2019 and won. I sent them all necessary and requested documents to verify my account on 05 ...
Resolved
R600
Resolved
Slottica Casino - Won't help me with missing deposits
Good dayMade an easy eft deposit to slottica of the amount of R350. The money went of my account and easy eft confirmed deposit success. When I ...
Resolved
Resolved
NightRush Casino - Keeps reversing my withdrawal despite my account being verified.
The title in this complaint pretty much sums everything up.Every time I attempt a withdrawal, it gets reversed and I get an email saying it's a ...
Rejected
Rejected
BitStarz Casino - Inadequate assistance with a game glitch
Bitstar game "The Nutcracker kicker me out up in getting 5 x free spin symbols after putting several thousand dollars into the machines.Issue occurred ...
Resolved
$995
Resolved
Planet 7 Casino - Not paying again
It really doesn’t surprise me that I’ve ended back here yet again. And as usual, my own efforts to resolve this directly with the casino has gone ...
Resolved
$1,200
Resolved
Rich Casino - Won’t pay from July
Requested withdrawal 3 times finally verified, told 4/9 payment of $1200 issued to my bank still no funds received. Casino gave me a reference number ...
Resolved
£15,805
Resolved
Sloty Casino - Withdrawal still pending 5 days
I have been a regular player on sloty and the other genesis global sites. Having had a good run I got up to £10,300 probably my biggest ever win. ...
Rejected
Rejected
Thebes Casino - Account closed without a justification
Hi, i registered on Thebes Casino on 04/09/19. I received 25 free spins that i played and on 05/09/19 i had more then 600€. I tried to make my 1st ...
Resolved
mBTC122
Resolved
VegasCasino.io - Refuses to honor self-exclusion request
Hello - On 11/20 I contacted online chat and requested that my account be permanently closed due to me having a gambling issue. I was directed to ...
Resolved
$125,000
Resolved
Rich Casino - Verification done 3 times and VIP points reducing with every withdraw
Hi my name is Kiki and I have a few question for Rich Casino, because after I win for Rich casino there's something strange with their policy. which ...
Resolved
$750
Resolved
Planet 7 Casino - Nearly 2 months delayed payment with no resolution
I am so disenchanted with this casini. Nearly 2 months ago i made a withdrawal request. After a few weeks i was informed my withdrawal was appoved and ...
Resolved
kr4,000
Resolved
Folkeautomaten Casino - No money yet!
May 13. I won and withdrawed 4000 NOK. The withdrawal got approved but I never got the money. After a lot of conversation on live Chat, my money was ...
Resolved
€300
Resolved
Evobet Casino - Never received €300 withdrawal
Hi I made a withdrawal on my account on 15th October 2018 for 300 euro via bank transfer, I have never received this payment, evobet told me they have ...
Resolved
€6,500
Resolved
Redbet Casino - Stalling on account verification and €6,500 payments
Hello,Redbet Customer Service - Ticket 1176926 (this is the reference number of all my E-mail correspondence with Redbet)Email: < email removed > ...
Resolved
$550
Resolved
PokerStars Casino - Account Verification Delay
I created an account, deposited 550 USD and then the account was frozen and received an email requesting certain documents I shared all the requested ...
Resolved
$1,402
Resolved
Tangiers Casino - Not being honest about my withdrawals
This unbelievable casino online ever. I made a withdrawal on the 24th of August and waited for the 5 businesses days for an approval. And hey finally ...