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Withdrawal of $2,000 winnings withheld


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By Bora
6 years ago
On 3/4/2020 I won $2,000. I sent in all my required paperwork that the casino needed. I got a email a day later saying verification and everything was approved. A week passed by and I reached out to support to see where my winnings where. I was told its take 10 business days and to check.back 2 days later. I checked back and was told by support that they have don't work with my bank. So they had an open another bank and see that information in. I checked back with support and was told its still processing and it should be ready by 3/15/2020. I checked back in with support and they said they couldnt give me a check or work with my bank account depsite them having me open up another one. Support then told to deposite miney via bitcoin so I can withdrawl via bitcoin. I did so righht away and then support told me I can have my winning due to the virus. It is now 3/29/2020 and I still have not received my winnings. I have tried over and over to work with support and they sre giving me the run around about recieving my winnings.
Disputed Casino Slots of Vegas Casino
Amount $2000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Has been resolved
User name
Hi Laborrah--

I'm just stopping in to prevent your complaint from expiring, as I'm still waiting for your payment to be issued.

I'll be back just as soon as I see the withdrawal has been paid...

Tawni
User name loyalty-level-2
Thank you for responding I will wait for the payment to come through.
Please keep this ticket open until this is resolved

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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