Unresolved
Unresolved
First Web Casino - Wrongfully accused
Hello, I am having a problem with First Web casino. I made 2 deposits in total with them and I won 510. I withdrew my money and when I tried logging ...
Rejected
€63,000
Rejected
Casino Saga - Account closed i have won over 63000 Euros
Hello and Good Day i have a problem i have won over 63000 euros in the online casino : https://www.casinosaga.com/en and the casino says i have ...
Unresolved
$14,000
Unresolved
WinPalace Casino - Declined payment of $3,000
I won over $14,000 playing with a no max cash out bonus. I cleared all playthrough criteria and submitted by withdraw request for the $3,000 limit ...
Resolved
Resolved
Slotobank Casino - Bonus Credits Disappeared
I registered at the Slotobank Casino and claimed the 15 free spins on either Flowers and Starburst. I started off with Flowers. After 4 free spins, I ...
Unresolved
$2,750
Unresolved
Begado Casino - Account closed with balance confiscated.
Won $2900 on a $50 NDB. Deposited $70 of my own funds for verification, plus filled and submitted fax back form and ID copies. Then received this me ...
Resolved
$23,000
Resolved
Golden Cherry - Loss of Winnings
I was playing at goldencherry and was up $42000 and then went to the cashier and noticed I was given a bonus of 500 with a max withdrawl of 2500. ...
Resolved
$30,000
Resolved
Slots of Vegas Casino - Slow payout
i read complaints by people for the same reason im submitting against slotsofvegas , except that yes i have received partial payment,,,,, like 3% of ...
Unresolved
£1,750
Unresolved
Betfred Casino - I didn't recivied my money!
I've had my betfred account for well over a year but never got round to playing on the site untill recently, throughout various days i made some small ...
Resolved
Resolved
Lotus Asia Casino - Account closure due to term not mentioned in T&C and confiscated deposit
I have been playing in Lotus group casinos without problems for more than a year (first deposit 11 May 2013) until 11 August 2014 when they have ...
Resolved
£21
Resolved
Winner Casino - Delaying withdrawal request by Ukash
I've played at this casino in the past and recently received an email telling me I had a £5 no deposit bonus, I read through the play through ...
Unresolved
$15,000
Unresolved
Golden Lady Casino - Locked me out then removed my 15k balance citing bogus rule
Hello, I joined GoldenLady in late July 2014 and received many phone and email solicitations for deposits. I did a deposit but then didn't play for a ...
Unresolved
€100
Unresolved
Lucky Nugget Casino - Amount not credited
I made a deposit of 100euro the money I taken from my bank, but the Amount not credited still not credited, i have been contact the support for days ...
Resolved
€32,000
Resolved
All Slots Casino - 32.000 confiscated
I created an account at All slots casino last month. I made several deposits and got many bonuses. They offered me several bonuses and I deposited big ...
Resolved
€910
Resolved
Grand Reef Casino - Delayed payment ar Grand Reef Casino
I made a withdrawal of 910€ from Grand Reef Casino 11.7.2014. After contacting support several times my documents were sent to financial department ...
Resolved
Resolved
Gala Casino - Weekend Wonder Surprise Cash Bonus not credited
Hello, I opted in to the Weekend Wonder Surprise Cash Bonus. I met the deposit and wagering requirements, but no bonus has been credited to my ...
Resolved
$250
Resolved
Begado casino - "90 day account review" process
upon clearing the max payout possible ($250) from a $50 NDP... i proceeded to make the required $21 deposit and lodge all required paperwork ...
Resolved
Resolved
Slots of Vegas Casino - Ridiculously poor payout times
I have played at several online casino and poker rooms during the past 10 years. While Slots of Vegas was VERY helpful with assisting me in making a ...
Unresolved
Unresolved
River Belle Online Casino - Missing games with a 60 x multiplier!
yesterday I was playing isis multiplayer, as normal, I had 60Xs to be used in the free spins when I hit zero balance so waited for free spins, an ...
Resolved
€225
Resolved
Golden Cherry Casino denied my withdrawal request
Hello! I registered my account on July, 23 and received no deposit bonus. I played in slots and met all playthrough requirements of my bonus. Then I ...
Resolved
€1,000
Resolved
ElephantBets Casino - not paying my withdrawal and not answering my mails
I made a withdrawal of €1000 on 28/7/14. By 07/08/14 I was told my documented I submitted is verified and i would be paid on the next casino batch. ...
Resolved
£3,000
Resolved
Vernons Casino - Withdrawal forever pending
I made a withdrawal request last week and it still says pending, I have contact them using live chat several times, I constantly get told "your ...
Resolved
$118
Resolved
Tropicana Gold Casino - Not paying for 10+ days
I used a bonus (lt was late June). I made a required wager for this non deposit bonus and won the 150 real cash in that casino. After that I was ...
Resolved
Resolved
ComeOn Casino - ComeOn Casino and Mobilbet did not give me the bonus as advertised
I have been a player at ComeOn and Mobilbet casino for a long time. The other day i made a deposit and selected a 50% bonus. Something went wrong with ...
Resolved
€240
Resolved
21 Grand Casino - Refusal to pay out wins
I have being playing European roulette for a couple of weeks, with a deposit of Euro 50. Stopped playing daily if wins were between 15 and 25 Euro. At ...
Resolved
€100
Resolved
Slots Jackpot Casino doesn't pay my ndb winnings, it COST me 50euro instead
I had to deposit 50euro because I had won the maximum 50 with a no deposit bonus they offert me and the minimum amount you can withdraw is 100euro.I ...
Unresolved
$850
Unresolved
Euro Play Casino - Declined payment after 6 months of waiting!
On 1st February 2014, I deposited $25, no deposit bonus was taken, played my favourite games, won, and made a withdrawal for $450. Withdrawal was ...
Resolved
$1,000
Resolved
Slots Jungle Casino - Getting the runaround from this casino
I have been waiting since july 24 for my two withdrawals to be sent to my bank account. That is just the time my request was sent to a third party ...
Resolved
$5,000
Resolved
Cool Cat Casino - Not following their own withdrawal policy!
At first, a great casino to work with. Great customer service. Even assigned a friendly and responsive personal VIP representative. .....until a ...