My withdrawal request was approved weeks ago, I am calling them everyday for the Money Control Information so that I can pick up my funds and nothing. Very frustrating because I am told different dates and times by different persons. I initiated wanted a wire into my account, wasnt able to get that. So I keep waiting for a 10 digit Money Control Number, and they have already charged me additional fees to get my money, unreal. I went through this last year, having to call and email to get the Money Control Info, not good cusomer service. When I play, I deposit immediately so why is it taking so long to get a 10 digit code so I can pick up my funds???