Waiting for my withdraw for almost 5 weeks!

Since March 20 EPC shows a message that they are performing a maintenance, you can't enter the casino. There is no online support and mails are not answered. I made a withdrawal on Feb 11 and asked 3 weeks in a row when I would receive the payment of in total € 1030,-. Every time they answered: coming Monday. The withdrawals weren't even approved on the day they closed. I also have a balance of over € 500,-, which is almost wagered. Can someone tell me what is going on there?

Hi, I have an issue with this Casino, there is 5k EUR on my withdrawal from January 22 and still on waiting status, no answers from all ways of contacts, they disappeared. 5 days and they still with a maintenance. Very bad service and they don't want to pay. I already contacted the licence and they didn't replied me yet..What to do ?

im a user in euro play casino and i have a balance of 850 euros for the last 3 days the casino wont open and a message showing its under maintenance !! i tried to call support on phone but no response i send e mails no response and for sure live chat no response either . so what shall i do ??

Hello, My name is Jordey, I am a Dutch citizen. On January 26 and February 5 I made profit with a total sum of EUR. 1150,-. On February 2 and February 6 I requested 2 withdrawal of 650 eur and 500 eur. So far no money received. Everytime I aks about this, I get really different answer like: ''We have a problem with Neteller, please wait another week''. ''You will get your money, please hold on for it''. I am trying to get my money for over 5 weeks now. This is way too long. In the T&C of this casino I cannot find any procedures or processing time regarding a withdrawal request. I would like to have the money a.s.a.p. as the casino made several false promises.

Hi, my username ist H1R88156582, i am a still a Member of Euro Play Casino, because they have paid before, delay, but paid. Now they do it again, many excuses, many promises and many more lie. I have made a deposit of 60 Euro, lost all, and get a bonus with max payout Deposit x10 = 600 Euro. I made the withdrawl on 29.01.2015. Nothing happend yet, only excuses and promises 18225441 2015-01-29 00:28:53 Withdraw *1805 €600.00 Waiting 369602035 2015-01-28 22:42:06 Deposit - €175.00 Approved 369596641 2015-01-28 21:59:25 Deposit *1805 €60.00 Approved If you dont pay i will publish all the rest of the chat history!! ************************************************************** the only thing I keep hearing again and again... 02.02.2015 domo1981: 18225441 2015-01-29 00:28:53 Withdraw *1805 €600.00 Waiting domo1981: pending is finish Coddy: dear stefun will tell you about this domo1981: when? Coddy: he will be here for you tomorrow 03.02.2015 domo1981: when will stefan be there? domo1981: 18225441 2015-01-29 00:28:55 Withdraw *1805 €600.00 Waiting Patrik: stefan will coem after 6 hours domo1981: sure? Patrik: yes 03.02.2015, after 6 hours domo1981: why you ignored me? i have paid more then 10000 Euro on your Casino? Is this how you deal with "VIP" Members? domo1981: why you ignored me? i have paid more then 10000 Euro on your Casino? Is this how you deal with "VIP" Members? Hyde K: please contact us tomorrow Hyde K: our manager stefan is not available today same day Harry1: its under process me: when will you pay, before or after weekend? Harry1: before me: your words.. Harry1: i assure you 04.02.2015 me: hi George !: Yes domo1981: where is stefan? George !: He will be there Tomorrow domo1981: but harry1 say...he will be back in 10 days...lie? George !: I don;t know yesterday I was not came George !: And Today Harry is also not come ! domo1981: 18225441 2015-01-29 00:28:55 Withdraw *1805 €600.00 Waiting domo1981: 18225441 2015-01-29 00:28:55 Withdraw *1805 €600.00 Waiting George !: Yeah , It is in Final stage George !: You will get very soon ! * * * * 10.02.2015 George !: Yeah , It is in Final stage George !: You will get very soon ! domo1981: your read it? domo1981: now it is 10.02.2015 4 days later 11.02.2015 George !: Hi, Your withdrawal is in Final stage George !: You will get till Saturday domo1981: what a joke... i think financial team is not working on weekend? what about 2 more days, you told me yesterday? George !: Yeah ! Means saturday would be max George !: Tomorrow or day after tomorrow will be sure George !: Please trust ! domo1981: why i should? where is stefan? George !: He is on Sick leave ! I told you domo1981: who will handle it George !: He is not well. George !: I am taking care of your account ! domo1981: so you can pay? George !: Hi, Your withdrawal is in Final stage George !: You will get till Saturday domo1981: what a joke... i think financial team is not working on weekend? what about 2 more days, you told me yesterday? George !: Yeah ! Means saturday would be max George !: Tomorrow or day after tomorrow will be sure George !: Please trust ! domo1981: why i should? where is stefan? George !: He is on Sick leave ! I told you domo1981: who will handle it George !: He is not well. George !: I am taking care of your account ! domo1981: so you can pay? George !: Yeah , Ofcourse ! domo1981: so you can pay? domo1981: i throught only stefan can pay domo1981: a further lie? domo1981: so if you can pay...why you dont do this? George !: Everything is done from my side ! 12.02.2015 domo1981: hi support Patrik: HI domo1981: why you ignore me? domo1981: when will you pay? domo1981: i am waiting since 2.2.21015 domo1981: no is 12.02.2015 Patrik: finance team is working on your withdrawal Patrik: you will get it as oon as possible domo1981: this is what you all say since 10 days domo1981: pay domo1981: where is stefan? Patrik: stefan will come after 3 hours domo1981: tell me when will you pay without using the word soon Patrik: i need to talk with finance team 13.02.2015 domo1981: when will you pay? Hyde K: coming monday domo1981: and when will you pay? domo1981: he will be there on 2015-02-16? domo1981: right? Hyde K: yes domo1981: but when will you pay? Hyde K: 2015-02-16 domo1981: and why you dont answer to email? domo1981: why you dont answer to email? domo1981: hallo? Hyde K: ok Hyde K: you will get the answer within 1 hour domo1981: i am now waiting since 2015-02-02 for my withdrawl Hyde K: yes domo1981: is this ok for you? Hyde K: please wait for 3 more days 13.02.2015 same Day George !: Coming Monday ! domo1981: So the 02/16/2015 domo1981: who will pay? domo1981: perhaps stefan will not be there?! domo1981: who will pay? George !: I told you , I have already proceed and on Monday it is in your account 14.02.2015 domo1981: when will you pay my withdrawl?`today is 15.02.2015, 13 days after pending! Patrik: yes it approved by the Finance team , you will get that within 2 or 3 days domo1981: how often you will tell me this again? Patrik: but this time it is very sure that you will paid in max 3 days domo1981: George !: Wait till Monday domo1981: which Monday ? George !: Coming Monday ! domo1981: So the 02/16/2015 domo1981: who will pay? domo1981: perhaps stefan will not be there?! domo1981: who will pay? George !: I told you , I have already proceed and on Monday it is in your account Patrik: yes, yet the Monday is not come Patrik: kindly wait till tomorrow domo1981: but you told me again...2-3 days domo1981: so when will you pay? Patrik: tuesday 16.02.2015 Hyde K: hi Hyde K: how may i help you? domo1981: what about my withdrawl? Hyde K: let me check Hyde K: you have to wait for 2-3 buisness days domo1981: so i have to wait again? domo1981: why? domo1981: now i be waiting 14 days + pending Hyde K: your withdrawal is on processing domo1981: as you all say 14 days before. now is 16.02.2015 i made the first wihdrawl on 29.01.2015 and the second on 30.01.2015 domo1981: pay domo1981: now Hyde K: please give us two more days **************************************************************

hy,,,, my name is cristian!! i have won a jackpot of 2671 euros at europlay,,,after that i was talking with online chat about what i have to do to be able to wdraw,,, they told me that i have to make a min deposit of 25 € and complete the widrawall requirements,,,, wich i did after ,,,, i make the widrawall request of 3000 € first,,,, after they told me that i have to do another deposit of 200 € ,,, i did that aswell,,, i cancel the widrawall the way they told me an i playd litlle bit more and my final request was 2400€ on 27 jan!!! they told me that they send my widrawall to finance departament,,, and that i have to wait 3-5 days,,,, after when i was asking them in what stage is my widrawall they was tolding me ,,, wait 2 more days,,, after ,,,, you wiil get payd no worries,,, i was waiting paciently and talking nice with them till today when i open again the online chat and they told me to wait again 4-5 days

Dear Askgamblers Support, I made a withdrawal of 250 euro to my Neteller account on the 22 of decemberr. I still waiting. No answers by email. Had a chat with Smith, patrik harry, George!....and more with promisses that they will send it after 4 days last promise was: my money is processing and complete within 10 days hours...I really don't like this. Can you help?

Dear Askgamblers Support,
I made a withdrawal of 250 euro to my Neteller account on the 27th of November. I still waiting. No answers by email. Had a chat with Smith, Hyde K, George!....and more with promisses that they will send it today, last promise was: my money is processing and complete within 24 hours...I really don't like this. Can you help?

Regards,
Rednikita

On 27 -10-2014 i won 1000 euro and on 30-10-2014 i won 500 euro, after many calls, emails and live support i still don't have the money, they promissed me every day that i would get paid soon, but still nothing. Most off the time i spoke to Harry and he called me severall times that the money should be on my netelleraccount in 2 days but still it is'nt there,please help me.

Hello! I got a promo e-mail from the casino, I have got 440 % VIP bonus! I deposited 30 eur, I won more than 1000 eur and i comleted the wagering! Unfortunatly, the max cash out is 10 X the deposit of this bonus! So I requested a withdraw for 300 eur more than 1 week ago! My account is verified (H1R90033652)! I wrote e-mails to this casino, but nothing happened, no answer, please help!