I'm sorry, but it was explained to you prior to sending this wire that we cannot get a wire delivered if there is an intermediary bank. This was explained to you when asking for your banking information (I've passed your email on to AskGamblers for review, verifying this statement). If you failed to contact your bank to ask if there was an intermediary institution involved, how is this our fault?
Your wire WAS sent (as we've previously explained to you), however, we are unable to withdraw this wire, due to the difficulty in processing we endure. I've also forwarded a copy of the wire transaction to AskGamblers so they can confirm we followed through on our end.
At the end of the day, it was incumbent upon you to find out if you had an intermediary bank involved and we were forthright in asking you to confirm this BEFORE the wire was issued.