Ag Awards

Euro Palace Casino locked my account after making withdrawal

Complaint Info
Disputed casino Euro Palace Casino
Reason Account closure
Amount $ 500
Posted on March 21, 2015

Hi I opened a account at euro palace deposited 10 dollars with ukash. got the welcome bonus. I wagered the bonus and made a withdrawl of 500 and still had 200 in my account. They then locked my account and sent me a email saying there was irregular activity. Tried talking to live chat they say to email casino support desk I have done still no answers. This is not right they have taken my money then as soon as I make a withdrawl they have locked my account.

Posted on March 21, 2015

Dear @haley.millar.3,
Any update considering your complaint? Thank you.

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