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Cosmik Casino - Very Slow Withdrawal

RESOLVED
Posted on March 23, 2015.

I withdrew 450 euros on the 25 th march my id has been verified yet still no payment when I get in touch with live help they say should be in my account next few days but nothing

Posted on March 15, 2015.

Hi Jesney,

We're looking into the issue for you.

Best Regards,

Cosmik Support Team

Posted on March 16, 2015.

Hi Jesney,

After looking into the issue it seems that the hold up was due to the fact that you didn't send us the full documentation required for a withdrawal. It seems that we receive all the necessary documents today, so you will receive the withdrawal within the next few days.

Best Regards,

Cosmik Support Team

Posted on March 16, 2015.

I am awaiting payment I shall close complaint when payment is in my account thanks

Posted on March 19, 2015.

Hi Jesney,

The payment was processed as soon as we received your full bank details and should be in your account within the next few days if it isn't in your account already.

Kind Regards,

Cosmik Support Team

AskGamblers
Posted on March 23, 2015.

@Jesney,
Can you please confirm that you received your winnings?

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