Non payment of $1,7 Million jackpot!
I won a large jackpot of Jackpot Capital in the game Spirit of the Inca, $1,684,999.60. They locked my account for about a week, and finally when I got back on, it showed the winning. I then proceeded to withdraw and all the money was gone. They then contacted me several times and wanted to offer me $1000 or the month of June deposits. I told them no, that this was an insult from $1.7 million to $1000. they said it was an error on their technicians part, that he was testing the system and I happened to be on the site and I hit it. I don't feel I should have to pay for their mistake and I also feel they should be held accountable for what he or she did, NOT ME. If it was a technical problem with the system, that's different, but it wasn't. I have a whole bunch of communication that they sent me if you want I will forward it to you. They called me numerous times and emailed me also. Seemed very anxious to get things settled. I will not settle for $1000, this is a total insult. If you will email me with an acknowledgement of me contacting you, I will forward all the communication that they sent me. I am very upset of this. My phone is 1-719-543-**** and my email is *************@comcast.net. My name is Jane ******** I don't know how to attach the email or I would, that's why I said I will forward it to you if you email me. Thanks Jane This happened the second week of June
Jackpot Capital Casino Complaint Stats
Resolved
8 / 14
Avg. Amount
$4,555
Avg. Complaint Duration
7 days
Avg. Response Time
3 days
Jackpot Capital Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 7 out of 12 complaints in this category have been resolved.
This operator's average complaint duration is 7 days, while the average duration across all operators is 8 days.