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RESOLVED
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jennifer37 United States
posted on August 11, 2015.

I made an withdrwal on 07/09 and it was stated that there is an hold up to 10 days ok well that fine but it is now 07/31 and no payment. I have played at alot of casino and never had to wait this long. If it takes longer than 10 days then it should be stated when making an withdrawal because it only takes seconds to take our money.

AskGamblers
posted on August 5, 2015.

@jennifer37,
Any update considering your complaint? Thank you.

Slots of Vegas Casino
posted on August 6, 2015.

Hi Jennifer37,

I believe you've already been contacted regarding this, however, I'll reiterate the situation:

You requested your withdrawal on 7/9 and it was approved on 7/22 (9 business days). The payment was made on 8/3 (8 business days following the approval). This is all in line with our Standard Approval withdrawal times.

You can see these withdrawal times, here:

http:/­/ww­w.s­lot­sof­veg­as.c­om­/ru­les.php

All the best,

Tawni

jennifer37 United States
posted on August 7, 2015.

I was sent an email that my payment has been issued and my payment will be in my bank in 7-10 days which will be no later than 08/17. I open another complaint if not in account by then. Hopefully this matter is now resolved.

AskGamblers
posted on August 11, 2015.

Based on player's last message we could consider this complaint as Resolved. In case the payment delays, we will reopen the case.

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