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Royal Ace Casino - Delay in withdrawal approval, again

69 hours left for Royal Ace Casino to respond.
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Complaint Info
Disputed casino Royal Ace Casino
Reason Delayed payment
Amount $ 2312
Posted on November 14, 2020

Hello AskGamblers Team and Tawni

I need you assistance in getting my winnings paid. I requested a withdrawal via wire transfer in the amount of $2500 on 29 October 2020.

As of today my request has not been approved.

Thank you in advance for your assistance, I appreciate AskGamblers Team and Tawni.

Barbara

Posted on November 18, 2020

Hi Barbara--

I'm always more than happy to help you. ;-)

You'll be pleased to know that your withdrawal was sent off to our processor, Monday: 11/16 Paid $2312 + No Service Fees for transaction #68989175. I would expect you'll find the funds in your account early next week (possibly sooner).

All the best,

Tawni

AskGamblers
Posted on November 21, 2020

Dear @bwj1104,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Posted on November 22, 2020

Hello

No payment received as of today. I will update as soon as I receive payment.

Barbara

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