MrSmith Casino

Nada! NOTHING.Zilch.
Keep away!! The worst site I've ever seen. Customer service do not have a clue.

Wow where do I start. I've been on this site a couple of years and used paypal to deposit back in the day around 2017. But in january 2019 I closed my paypal down. So used my visa to deposit since then.

No issues until I won and tried to withdraw £140. The only option to withdraw was to paypal. So I thought. Simple mistake ill go onto chat and resolve it. Ha! The lovely operator proceeded to tell me id made a deposit by paypal. And I told her this was not possible as I hadn't had a paypal account since January (it's now april) she brushed that off and told me I was mistaken. So I took my time to screenshot the transactions id made on the site and even on my online banking. And she still said I was incorrect.

I went back into chat to speak to someone else and I asked him to confirm my last transaction and via what means it was done. My answer was it was today by visa!! Great. I have proof. So I asked what is the need to withdraw back to paypal. He couldn't answer and told me I that the site needed verification that my paypal account wasn't in use anymore. So they can remove it and let me withdraw to my visa id debited on. Ahhh I started jumping through the hoops for them
Luckily I had an email off paypal stating my account was closed. So I screenshoted it and sent it through verification as requested. An hour later I got a response saying that it didn't show my paypal account numbers??? I told them paypal DIDN'T HAVE ACCOUNT NUMBERS and went back on chat. ( in the meantime I had requested SIX callbacks and I didn't get ONE phone call. Just emails shortly after asking me how to call went and to provide feedback. What!?) So back on chat the operator told me he had spoken to " another team" and they said they wanted the email to show MY EMAILaddress. And apologised for the misunderstanding.hmmmmmm?! So sent an email AGAIN. Showing my email address. And guess what the response was!?! Haha they wanted the email to show paypal account numbers. Something that don't even exist...so feeling quite angry I went BACK onto chat and another operator told me he had spoken to the team and now they want an official letter off paypal stating my account was closed???!! Oh wow I hit the roof! Why all this drama when I hadn't even deposited with paypal?! The problem is with a few selected gambling sites nowadays. They are happy to accept your money. But make you jump through hoops to get it back!!

Update: I finally got a call off them and they said
Ohhh the last time you used paypal was two years ago. So we will remove that option and you can withdraw to the card you deposited on, just like that!! Honestly guys keep away

The site invites you to get in and take part, only to get you through the door to make you lose money

The roulette tables are all rigged and you never win. Not a chance. Take my advise and stay away

- Fast Withdrawal Processing
- Good Selection of Games

Had a few good wins on here, withdrawals have been approved within a few hours, seems like a good overall casino so far.

Great games and functioning website. Easy to use and good layout. Daily promotions and bonus offers.

Misleading bonus offers. Was sent two separate bonus offer messages which I accepted and made deposits. I was able to use one but told I cannot use the second. Was told it was an error and shouldn't have sent two separate offers. had spent in excess of £500 and denied 50 bonus spins. I asked for the 50 bonus spins or I cancel my account. Account was cancelled. Summary - gave bonus offer, denied bonus offer, cancelled account.
Wonder what they would say if I said my deposits were an error ....

Good games and a good site at Mr Smith. Registration was quick and easy payments with good support From Claire. Visa for withdrawal as well which is awesome!

Slow withdrawal with Bank transfer 5-7 days use your card! Also some games slow to load on main site unlike the mobile site.

Only joined yesterday evening, ignoring the welcome bonus of course as they're never worth it and prevent one withdrawing immediately in the event of a big win - hunted around for a game I knew and settled on Dead or Alive. Started my stake at £10 per spin then upped it to max £18 and within 8 spins I was into the bonus round. The sticky wilds went mad and by the end of the 17 spins (5 extra awarded) my balance had gone from £800 to just over £10,600! The on-line chat lady was most helpful and instructed I address all emails for her attention. It's nearly 24 hours later and I'm still waiting on the funds £10,500) to be funded to my Paypal account, but here's hoping it won't be long now.

Casino layout is quite good, decent selection of games that also play well with no lag. I recently received 10 free spins and won about 60p then decided to go onto boulder bucks my favourite slot and managed to win upto 30 pounds then played a few others then cashed out 100£.

Verification was very quick as I sent my documents off 10 minutes later my account was verified and they processed my withdrawal in under 24 hours.

Withdrawal itself a bit slow. They processed my withdrawal monday its now wednesday and still nothing. In this day of age is quite slow with bet365 my winnings are in my account the following day and with the write ups on ask gamblers about this site I thought it would be a lot quicker but might be to do with the fact its a bank transfer but still.

My first experience with MrSmith Casino was that they provided a reliable and safe platform. Apart from what I just mentioned you could also tell they are very focused on the customer experience from every angle, 800 + games, quick withdrawals, fast KYC procedures and friendly support that is always available, would definitely recommend this casino.

I signed up to MR Smith Casino yesterday afternoon and made a smallish deposit of £69.79 by my verified skrill account. I choose not to accept the bonus as I generally never meet the requirements and like to play table games which have low if no turn over towards the bonus wagering requirements. I decided to have a go on the live tables had a really lucky run on roulette. I won just over £1040 and made a withdrawal request at about 3pm.

I was worried that I would have to send all kinds of identification documents so I contacted the live chat support. Belle from live chat explained to me that my account was in good standing order and I would only need to send ID if it was requested. She was a big help and told me all the documents I would need if requested.

I explained to them that I was going away in a few weeks and did not want the verification process to drag out and she told me it should take 24 hours to process. I was very surprised to see it had been accepted at 10:40am today and my winnings were in my skrill account instantly.

I received my winning with no problem and under the 24hr processing time frame. I cant believe I actually received my money with no problems. With every other casino I have played at they take weeks to process my payments and just before they send it they ask for all kinds of documents. This would always result in me playing until I lost and found myself depositing more money when I should not have.

I can't thank them enough. It's good to know there are decent and trustworthy places to play casino online.

I highly recommend them and will be playing here from now on : )

Good choice of slots netent microgaming etc.
The wagering on bonuses is very reasonable and they give deposit bonuses weekly.
Withdrawals are super fast processed virtually instantly as you get a email saying when its been processed,
I even won a competition on there for most spins on a select slot the other week prize was £250 in cash and because there was a bit of a messup in getting paid my prize they gave me a extra £100 in cash so got £350.
Ive had this account about a year and have never had a problem with this site.
Very reputable and reliable casino if only all online casinos were like this

I liked the fact it is a paypal casino and there was a massive choice of slots.

Customer service were clueless only answer they can give is we will contact the relevant department by email no one can pick up a phone! Waited 3 days to play to be told I couldn't.

Badly advertised promotions for sign up bonus also document was not working took even more time to fix poor!

As part of the "BML" group of casino's Mr.Smith can count Betsson and Betsafe amongst it's many siblings, so you can be sure this is another top quality site. I didn't realize which group Mr Smith was part of for the longest time, I guess I just thought they were an excellent casino... nevertheless it does surprise me I didn't look them up a little more thoroughly before starting to deposit, I certainly don't make that mistake anymore.

Mr Smith hasn't been running as long as many of the other Betsson brands but it's nice to find a casino from this group targeted more at UK players as many of their brands are aimed squarely at Scandinavian players. Despite this I've actually been making many more deposits at BetSafe recently as it's become my favourite place to play poker on the Microgaming network since they were kind enough to retag my account for rakeback purposes, something which the vast majority of casino groups seem unwilling to do although I accept they may not be able to permit such a request if I signed up via an affiliate, something which I have done a lot over the years.

As it's been a couple of months since I played with Mr Smith I was very surprised - but excited - to see Playtech on the list of softwares available. Casinos that offer NetEnt, Microgaming and Playtech are few and far between and unfortunately it seems this must have been a mistake on AskGamblers part as there are definitely no Playtech games on this site or any of the other BML casinos that I am aware of. A definitely plus for me with Mr Smith is the fact the table games are not restricted to NetEnt titles only as they are at so many multiplatform casinos (includings others in this group) and there's a decent number of Microgaming Blackjack's and Table Pokers on offer amongst others.

Everything else about this casino is pretty much what you would expect from a Betsson group brand. The websites is well designed and very quick, they send regular promotions if you are a regular depositor and, have great quality support. Withdrawals are some of the fastest you will find anywhere although for whatever reason I don't recall receiving any of my e-wallet requests instantly as I have at Betsafe on many occasions. I guess their payment systems are just configured a little differently but I've never waited more than half a day for my money so it's no problem for me.

The Video Poker selection is disappointing - NetEnt only, and although they have recently added one or two versions with a double up option it's of the most boring red/black/suits kind and only available on All American and Jacks or Better.

Great selection of games (I never knew this place had WMS), excellent welcome bonus, not to mention fast withdrawals! I took their welcome bonus yesterday, met wagering and sent a withdrawal request, and it was processed in mere hours! Didn't even need to verify.

Certainly a good first impression. :)

A good choice of games and NetEnt is always one of my favorite brand of slots so glad to see them all on there.

Deposit minimum of £15 which is slightly annoying given most are £10. The promotions did not work for me it showed as logged out when on the page so could not opt in but was still logged in on other pages. Deposited a few times but no wins over a few pounds which was then taken back again with no win spins. Overall I would say stay away as it is a bit of a money draining site.

This has been the worst online casino experience I have ever had. The customer service is poor and very slow at responding and investigating queries. They promised a goodwill gesture for their poor customer service and will not honour it now advising they made a mistake by offering this, and they don't give bonuses anymore.

I find this very disappointing and would advise anyone considering using this website not to bother. The withdrawal process is long winded and takes longer than other online casinos. Their customer service is very poor. There are a lot better websites out there.

Although Mr. Smith has existed since 2011, I am only a month ago, registered my account here. I was attracted to their advertising on a site whose name I will not mention now. I registered and I immediately made a deposit of 50 € over my Neteller e-wallet, I decided to Neteller for one reason because my Skrill account was unavailable for some technical reasons. Otherwise, in the research of new casinos use Skrill there because I have a lot less money than at Neteller, and therefore do not want to happen to me something unexpected and that a new casino sites misuse the information about my account.

I quickly realized that with Mr. Smith casino there is no reason for concern because their policy simple security makes a profit. In addition to secure finance this casino has a huge selection of games, especially slot machines. Most of time with my money I spent and playing Dazzle Me slot which was a novelty of NetEnt platform then. After failures at Dazzle me and losing my money, I made another deposit but this time € 60. I went to hunt for the jackpot playing Mega Fortune Dreams, in which the amount of the jackpot around € 1,400,000.

As for the jackpot prize by far the first game on Mr. Smith casino, according to the parameters of the Mega Moolah Mega where you can win about $ 12,800,000. Probably you who are reading this have not won the jackpot, because you made it, you would not be reading my review, but would at some beach wasted your money with a drink and your loved one next to you. Enough of fantasy praised to customer support that is available only by mail but that does not mean that it is slower than many famous casino brands. They responded within half an hour, which is great considering that in some casinos wait 15 minutes in a live chat operator. Excellent casino, believe me, the word!

Mr Smith Casino is the last casino in which I joined. The main reasons why I joined the casino are fast cash-outs process and good welcome offer. The design of their website is simple and clean which I like it.

But already during the registration I had the first problem with Mr. Smith Casino. In fact, my country was not among the listed countries. Perhaps this casino is not available for players that come from my country? I decided to check out with the live chat casino support. Their live chat was available. The live chat operator told me that their technical service will fix the problem and that I can temporarily choose a different country for registering. Hmmm, it seems to me that I was the first player from Bosnia and Herzegovina who joined this casino. I was surprised that at this casino you can make account only in British pound. I was surprised even more when I found the information on their website that, if you make a deposit via Skrill or Neteller then the welcome bonuses are not available to you. Practically, the welcome offer is available to you only if you make a deposit using a credit or debit card. Something similar in my gambling career so far I did not met in any other casino. I, exclusively for deposit and withdrawal, am using Neteller, and only because of that I had given up from the intention to play here. That is too bad, because the casino has a really attractive welcome bonus offer; three bonuses for the first three deposits of 100, 50 and 150% + free spins after each deposit, total of even 300 Free Spins on Starburst video slot game.

What to say in the end… It's hard for me to rate a casino where I did not play. I have no doubt that Mr. Smith is a safe and good casino but because of strange rules related to their welcome offer, for this casino I give only 6 out of 10 stars.

I like the design here. Deposited few times. Didn't win nothing at all so I cannot say anything about withdrawals. Also, in case anyone new customer decides to deposit via Skrill or Neteller be careful. They don't offer the welcome bonus for Skrill or Neteller depositors. To be honest, they don't offer anything, no bonus, no nothing to e wallet depositors. Live support is fast and almost on duty every time. That's nice.

Not very impressed with this casino. I mean they have a very beautiful design but games window in order to play them are way too small. Support sometimes makes mistakes with providing you information. Well, I don't know. I rarely play now here because of those things.

I don't like anything about this casino.

The games are rubbish with poor graphics in a small window. The free spins are on starburst I had to sit through 300 free spins and I won approx £10 (go figure) (not fixed at all). They highlight UK players so I thought it was a UK based casino, its not they are in Malta so long withdrawal times. When asked to close account they just did straight away, usually customer services will do their best to keep you, not that I would have stayed but they did not try.

This is my personal review about Mr.Smith Casino! First, the name of the casino is nice, it sounds good and also I want to say that I was attracted by the nice bonuses that they have! I am always looking on askgamblers for new bonuses and good casinos, and I found this casino, with a good welcome bonus of 100% up to 100 euro and also with 100 free spins! It has a very interesting website that presents their promos and also information about games and payment methods!

I created my account thinking to make a deposit of 10 euro via skrill, but I changed my mind and deposited 20 euro, to receive another 20 euro bonus and the 100 free spins!
I decided to read the terms and conditions, even if it was after I made the deposit, I saw that that a couple of countries are restricted to claim this bonus but my country wasn't listed so I opened the Silent Run slot and started to play! In my opinion this is a complete casino, and I am saying this because of the games providers that they have, Playtech, NetEnt,Microgaming, IGT, Playn Go, Quickspin, Amaya, WMS and also because of the good bonuses!

With the 40 euro that I had in my account balance, I played about 2 hours, I completed the 25 times wagering requirements, I made 32 euro profit and I was happy with this experience! Overall, I had fun here, at this casino, I felt good playing slots and I will try to rate the casino now!

The games will receive a 10 because it has all the slots that you could wish, the payment methods are good enough for an 8! Regarding the welcome bonus, a good one in my opinion, with low wagering requirements, I will give a 9!

I am a little bit disappointed because they are offering 100 free spins in the welcome bonus but are only playable in Starburst slot, a slot that in my opinion has a poor payout rate!

Formerly Harry casino powered by a various of great softwares like NetEnt, WMS, Quickspin, Play n Go and many more! MrSmith casino has a great first deposit bonus but unfortunately I am not eligible for this bonus because I already have an account at Harry casino. So if you don't have an account at Harry you are eligible for this deposit bonus.

I must say that the layout of MrSmith casino is very attractive and also easy to use.
When logged in they showed me the last game I played there and I saw that Kronos was my last played game, it means it has been a while I played there. Their new feature is also great, a history of games you have played which is very handy to find back your favorite games. I have made a few dozens of deposit here, from 10 to 200 euro and of course also made a few withdrawals but I think I have made more deposits than withdrawals.

They also offering a few IGT video slots that I really love but unfortunately the Netherlands is a restricted country for the IGT software, I hope this will change in the future. The other software I also like is Barcrest and Aristocrat. Those two software are only available at land-based casino in the Netherlands. I have seen Barcrest and Aristocrat games at other online casino and a few of Aristocrat games are playable. I think in the future MrSmith will have these games in their list.

I know this casino is great but to be honest I have doubt about making a new deposit here because now I know that MrSmith and CasinoEuro are using the same platform which is could be a problem for withdrawals. I tried to log in at MrSmith with my CasinoEuro info and it worked so to me it's a little bit confusing and I am afraid of having problems in the future with my withdrawals.

If you decide want to play here my advice is to use a different email address than your CasinoEuro account otherwise it won't work.
Please ask live chat first before creating an account ;)

MrSmith uses the same platform as CasinoEuro which is kinda confusing.

Hello, dear Askgamblers! This will be my review for Mr Smith casino. I joined it only a week ago because I was very interested in this casino. First, I really like their name and it reminds me of the movie Mr and Mrs Smith. Secondly, it's based on many platforms from which most popular are Netent, Microgaming and Playtech. These softwares have my favorite games and somehow make me trust in this casino, so I visited their page and signed up and made a 40€ deposit. They're available on instant play and that fits great for me.

I started with the table games.An hour spent at both casino holdem and blackjack tables led me to 80€ balance. After that I went to Iron Man 2. I placed 1€ bets and the second spin already gave me 5.10€. So this time Iron Man 2 was very generous and quite quickly my balance went up for 50€. At that point I switched to Avengers. I played it with 0.80€ bets but this time this game wasn't lucky for me at all, so I decided to quit. At last I played Blood Suckers slot. I really liked its design. Although it didn't gave me big winnings, it was really fun to play because it has wild symbols and special features (You have to open coffins to see, how much you win. I got a 5€ from it.) At some point I had 140€ in my balance and I applied for a withdrawal.

I have to say that I was very impressed by this casino and I'm sure I'm gonna visit them often. Since they're powered by many good gaming platforms, the variety and quality of games is amazing. There are live dealer games, lots of table and slot games, Marvel jackpots etc. Plus the only withdrawal I've made from them so far was fast and took little more than one day! I recommend Mr Smith to all askgamblers.

This is my next review from the Mr Smith casino. Not a long time ago they were the Harry casino where I was registered. I liked they old site and I had some nice winnings on them video slots.

A few months ago they send me an e-mail they change them name and design but I can log in with my old Harry casino username and password. I was curious so i logged in and they gave me 10 free rounds on the starburst. I played down but I wasn't lucky and get only 0.67 cent from those spins. From my winning I continued to play on starburst but my few coins went down immediately. Next day I decided to try my luck in real money so I deposited 20 euro with my skrill account.

The deposit was easy but the first time the new design was a bit confusing. I didn't claimed any deposit bonus so I didn't have any wagering requirements. After I made my deposit I went to choose a good video slot. They had more kind of slots because they have a lot games with different casino software providers. I started to play on the twin spin with the minimum bet. The first rounds was promising but at the end I left the game with 10 euro minus. I searched again and found the magic portals, I played on 25 cent bet but here I had more luck. From my fifth spin I triggered the free spins feature. I get many nice combinations and retriggered the free rounds again. When my feature end I had 67 euro.

I was happy to get some profit so I decided to cash out 50 euro and continue to play with the remaining money. I get my withdrawal on the same day but I din’t able to win from my 17 euro and I lost it within minutes.