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Mr Smith Casino - Withdrawal pending for too long

UNRESOLVED
Complaint Info
Disputed casino MrSmith Casino
Reason Delayed payment
Amount £ 3000
Doingdo United Kingdom Message
Posted on March 25, 2018

Hi I’m having trouble receiving my money, I sign up on Tuesday and got the bonus money aswel, was playing all day and I managed to wager the bonus money and in total I won £4500 I withdrawal £3000 and then £1200 and then £300, it said it takes up to 24 hours before it go’s throw, so I did withdrawed the £300 and payed with it and then the £1200 and payed with it over the last few days, but I left the £3000 and I have spoken to them and had a chat on line a few times and emailed them and they just keep saying the same thing that the security team are looking and have to approve the pending of money, but it’s been 4 days now and still got know where and the people are just saying the same thing all the time, they won’t let me speak to the security team to see what they need to hurry things up, now I read all the other comments im getting worried that it’s just a con site

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