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Mr Smith Casino - Payment of £4,800 staying in pending status for too long now

UNRESOLVED
Complaint Info
Disputed casino MrSmith Casino
Reason Delayed payment
Amount £ 4800
alex6163 United Kingdom Message
Posted on May 25, 2018

I deposited around £1500 with this casino and ended up with £4800 in my account. I requested the withdrawal and had to submit things for verification. These included both pictures of my credit and debit card.

Both of these were approved. It’s now been 48 hours and everytime I contact them, they say we are waiting on security checks and we don’t know how long this can take.

Starting to think they won’t pay me out

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