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Mr Smith Casino - Pending withdrawal time exceeded

UNRESOLVED
Complaint Info
Disputed casino MrSmith Casino
Reason Delayed payment
Amount £ 4500
THennebry United Kingdom Message
Posted on September 4, 2017

I am starting to suspect that Mr Smith Casino are intentionally prolonging the approval of my pending withdrawal of £4500. I have not been asked to verify at present, this is my first withdrawal with them. Online support chat have simply said "some withdrawals are subject to extended security checks" but won't give me a direct communication line with their security department and have given no indication of case resolution other than to say it will be resolved "soon".

After reading some of the other horror stories on here regarding the Casino, I'm starting to fear for the money I'm owed.

Thomas < surname removed >

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