MrSmith Casino Complaints - Withdrawal & Other Problems

Mr Smith Casino - Not providing a feasible withdrawal method

I have a fully verified account. Made a deposit yesterday using a credit card. Played a few games and won a few quid. Went to withdraw and was told I ...

Mr Smith Casino - Payment of £4,800 staying in pending status for too long now

I deposited around £1500 with this casino and ended up with £4800 in my account. I requested the withdrawal and had to submit things for ...

Mr Smith Casino - Withdrawal pending for too long

Hi I’m having trouble receiving my money, I sign up on Tuesday and got the bonus money aswel, was playing all day and I managed to wager the bonus ...

Mr Smith Casino - Withdrawal timeframe exceeded

I won roughly £5500 over 3 days ago and the winnings have still not been paid out and the transaction is still pending. So, I deposited roughly £ ...

Mr Smith Casino - Declining legitimate withdrawal without any further details and proofs

Dear/ Sir / Madam , Last Thursday the 30th of November I joined Mr Smith Casino. I decided to use there 100 percent welcome bonus with a deposit ...

Mr Smith Casino - Winnings withheld & account closed without any proof

I joined Mr Smith Casino accepted a bonus, played, won and requested a withdrawal. I was subsequently advised my account was permanently closed and ...

Mr Smith Casino - Pending withdrawal time exceeded

I am starting to suspect that Mr Smith Casino are intentionally prolonging the approval of my pending withdrawal of £4500. I have not been asked to ...

Mr Smith Casino - Payment is being delayed intentionally

I made my first withdrawal request with Mr Smiths casino, When I did this I had deposited with visa but the amount I requested to withdraw was too ...

Mr Smith Casino - Stalling account verification

On Feb. 17, I made a couple of deposits of around 100 euros, without ever getting a bonus. I finally managed to increase my balance and, ultimately, ...

Mr Smith Casino - Confiscated £1,800 win without any proof

I signed up and deposited £100 and received a £200 bonus, I played the game 'Retro Reels Extreme Heat' spinning at £4.50 per spin, which is below ...

Mr Smith Casino - Unpaid winnings after 5 weeks

i withdrew my winnings after a short time playing (my first withdraw). after several weeks I complained and was asked for varous id which I sent. the ...

Mr Smith Casino - Wrong Calculations on Blackjack Winnings

I was playing live blackjack and won, but only received by stake back. I raised the issue with the casino immediately and was advised they would need ...

Mr Smith Casino confiscates winnings against their own t&c

My winnings of 132 pounds have been removed from account by casino when I asked for withdrawal. When I asked why is that I was referred to their ...

Mr Smith Casino - Not paying me 3600 owed

Back in April I signed up for Mr Smith casino, made a deposit of 100 pounds and recieved a welcome bonus of 100 pounds, obviously I checked the bonus ...

Mr Smith Casino - Will not let me to withdraw

I am trying to withdraw, the site wont allow me to select any option but bank transfer, and each time it gets declined, support says I must withdraw ...

Mr Smith Casino - Bonus not given as advertised

Hi, the amount is small but I still feel the casino are not honouring their offer. I joined MrSmith casino on the 22nd March through an affiliate site ...

Mr Smith Casino - Will not pay my winnings due to self-exclusion made at another casino

I joined mrsmith casino around 16th Jan, I made several deposits totaling £2361 over the period of time. I then won £10,500 and was asked to verify ...