MrSmith Casino

I liked the fact it is a paypal casino and there was a massive choice of slots.

Customer service were clueless only answer they can give is we will contact the relevant department by email no one can pick up a phone! Waited 3 days to play to be told I couldn't.

Badly advertised promotions for sign up bonus also document was not working took even more time to fix poor!

As part of the "BML" group of casino's Mr.Smith can count Betsson and Betsafe amongst it's many siblings, so you can be sure this is another top quality site. I didn't realize which group Mr Smith was part of for the longest time, I guess I just thought they were an excellent casino... nevertheless it does surprise me I didn't look them up a little more thoroughly before starting to deposit, I certainly don't make that mistake anymore.

Mr Smith hasn't been running as long as many of the other Betsson brands but it's nice to find a casino from this group targeted more at UK players as many of their brands are aimed squarely at Scandinavian players. Despite this I've actually been making many more deposits at BetSafe recently as it's become my favourite place to play poker on the Microgaming network since they were kind enough to retag my account for rakeback purposes, something which the vast majority of casino groups seem unwilling to do although I accept they may not be able to permit such a request if I signed up via an affiliate, something which I have done a lot over the years.

As it's been a couple of months since I played with Mr Smith I was very surprised - but excited - to see Playtech on the list of softwares available. Casinos that offer NetEnt, Microgaming and Playtech are few and far between and unfortunately it seems this must have been a mistake on AskGamblers part as there are definitely no Playtech games on this site or any of the other BML casinos that I am aware of. A definitely plus for me with Mr Smith is the fact the table games are not restricted to NetEnt titles only as they are at so many multiplatform casinos (includings others in this group) and there's a decent number of Microgaming Blackjack's and Table Pokers on offer amongst others.

Everything else about this casino is pretty much what you would expect from a Betsson group brand. The websites is well designed and very quick, they send regular promotions if you are a regular depositor and, have great quality support. Withdrawals are some of the fastest you will find anywhere although for whatever reason I don't recall receiving any of my e-wallet requests instantly as I have at Betsafe on many occasions. I guess their payment systems are just configured a little differently but I've never waited more than half a day for my money so it's no problem for me.

The Video Poker selection is disappointing - NetEnt only, and although they have recently added one or two versions with a double up option it's of the most boring red/black/suits kind and only available on All American and Jacks or Better.

Great selection of games (I never knew this place had WMS), excellent welcome bonus, not to mention fast withdrawals! I took their welcome bonus yesterday, met wagering and sent a withdrawal request, and it was processed in mere hours! Didn't even need to verify.

Certainly a good first impression. :)

A good choice of games and NetEnt is always one of my favorite brand of slots so glad to see them all on there.

Deposit minimum of £15 which is slightly annoying given most are £10. The promotions did not work for me it showed as logged out when on the page so could not opt in but was still logged in on other pages. Deposited a few times but no wins over a few pounds which was then taken back again with no win spins. Overall I would say stay away as it is a bit of a money draining site.

This has been the worst online casino experience I have ever had. The customer service is poor and very slow at responding and investigating queries. They promised a goodwill gesture for their poor customer service and will not honour it now advising they made a mistake by offering this, and they don't give bonuses anymore.

I find this very disappointing and would advise anyone considering using this website not to bother. The withdrawal process is long winded and takes longer than other online casinos. Their customer service is very poor. There are a lot better websites out there.

Although Mr. Smith has existed since 2011, I am only a month ago, registered my account here. I was attracted to their advertising on a site whose name I will not mention now. I registered and I immediately made a deposit of 50 € over my Neteller e-wallet, I decided to Neteller for one reason because my Skrill account was unavailable for some technical reasons. Otherwise, in the research of new casinos use Skrill there because I have a lot less money than at Neteller, and therefore do not want to happen to me something unexpected and that a new casino sites misuse the information about my account.

I quickly realized that with Mr. Smith casino there is no reason for concern because their policy simple security makes a profit. In addition to secure finance this casino has a huge selection of games, especially slot machines. Most of time with my money I spent and playing Dazzle Me slot which was a novelty of NetEnt platform then. After failures at Dazzle me and losing my money, I made another deposit but this time € 60. I went to hunt for the jackpot playing Mega Fortune Dreams, in which the amount of the jackpot around € 1,400,000.

As for the jackpot prize by far the first game on Mr. Smith casino, according to the parameters of the Mega Moolah Mega where you can win about $ 12,800,000. Probably you who are reading this have not won the jackpot, because you made it, you would not be reading my review, but would at some beach wasted your money with a drink and your loved one next to you. Enough of fantasy praised to customer support that is available only by mail but that does not mean that it is slower than many famous casino brands. They responded within half an hour, which is great considering that in some casinos wait 15 minutes in a live chat operator. Excellent casino, believe me, the word!

Mr Smith Casino is the last casino in which I joined. The main reasons why I joined the casino are fast cash-outs process and good welcome offer. The design of their website is simple and clean which I like it.

But already during the registration I had the first problem with Mr. Smith Casino. In fact, my country was not among the listed countries. Perhaps this casino is not available for players that come from my country? I decided to check out with the live chat casino support. Their live chat was available. The live chat operator told me that their technical service will fix the problem and that I can temporarily choose a different country for registering. Hmmm, it seems to me that I was the first player from Bosnia and Herzegovina who joined this casino. I was surprised that at this casino you can make account only in British pound. I was surprised even more when I found the information on their website that, if you make a deposit via Skrill or Neteller then the welcome bonuses are not available to you. Practically, the welcome offer is available to you only if you make a deposit using a credit or debit card. Something similar in my gambling career so far I did not met in any other casino. I, exclusively for deposit and withdrawal, am using Neteller, and only because of that I had given up from the intention to play here. That is too bad, because the casino has a really attractive welcome bonus offer; three bonuses for the first three deposits of 100, 50 and 150% + free spins after each deposit, total of even 300 Free Spins on Starburst video slot game.

What to say in the end… It's hard for me to rate a casino where I did not play. I have no doubt that Mr. Smith is a safe and good casino but because of strange rules related to their welcome offer, for this casino I give only 6 out of 10 stars.

I like the design here. Deposited few times. Didn't win nothing at all so I cannot say anything about withdrawals. Also, in case anyone new customer decides to deposit via Skrill or Neteller be careful. They don't offer the welcome bonus for Skrill or Neteller depositors. To be honest, they don't offer anything, no bonus, no nothing to e wallet depositors. Live support is fast and almost on duty every time. That's nice.

Not very impressed with this casino. I mean they have a very beautiful design but games window in order to play them are way too small. Support sometimes makes mistakes with providing you information. Well, I don't know. I rarely play now here because of those things.

I don't like anything about this casino.

The games are rubbish with poor graphics in a small window. The free spins are on starburst I had to sit through 300 free spins and I won approx £10 (go figure) (not fixed at all). They highlight UK players so I thought it was a UK based casino, its not they are in Malta so long withdrawal times. When asked to close account they just did straight away, usually customer services will do their best to keep you, not that I would have stayed but they did not try.

This is my personal review about Mr.Smith Casino! First, the name of the casino is nice, it sounds good and also I want to say that I was attracted by the nice bonuses that they have! I am always looking on askgamblers for new bonuses and good casinos, and I found this casino, with a good welcome bonus of 100% up to 100 euro and also with 100 free spins! It has a very interesting website that presents their promos and also information about games and payment methods!

I created my account thinking to make a deposit of 10 euro via skrill, but I changed my mind and deposited 20 euro, to receive another 20 euro bonus and the 100 free spins!
I decided to read the terms and conditions, even if it was after I made the deposit, I saw that that a couple of countries are restricted to claim this bonus but my country wasn't listed so I opened the Silent Run slot and started to play! In my opinion this is a complete casino, and I am saying this because of the games providers that they have, Playtech, NetEnt,Microgaming, IGT, Playn Go, Quickspin, Amaya, WMS and also because of the good bonuses!

With the 40 euro that I had in my account balance, I played about 2 hours, I completed the 25 times wagering requirements, I made 32 euro profit and I was happy with this experience! Overall, I had fun here, at this casino, I felt good playing slots and I will try to rate the casino now!

The games will receive a 10 because it has all the slots that you could wish, the payment methods are good enough for an 8! Regarding the welcome bonus, a good one in my opinion, with low wagering requirements, I will give a 9!

I am a little bit disappointed because they are offering 100 free spins in the welcome bonus but are only playable in Starburst slot, a slot that in my opinion has a poor payout rate!