Jackpot Paradise Casino
- 0-24 withdrawal timeframe
- Live chat open 24/7
- Mobile friendly design
- UK Gambling license
- Slow pending times
- Low withdrawal limits
- Customer Support
- Responsible Gambling
- Australian Capital Territory
- New South Wales
- Northern Territory
- South Australia
- Western Australia
- British Virgin Islands
- Hong Kong
- North Korea
- Puerto Rico
- South Korea
- American Samoa
- District of Columbia
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Northern Mariana Islands
- Rhode Island
- South Carolina
- South Dakota
- U.S. Virgin Islands
- West Virginia
Bank Transfers: 4-10 days
Cheques: Not offered
Card Payments: 3-7 days
Pending Time: 72 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
Jackpot Paradise Casino is a modern instant-play online casino with a smooth, well-designed interface. It features many popular and new games, including innovative bonus video slots, live and virtual table games, video pokers, and other casino specialties. Many of the games of this Microgaming casino can be played on both desktop and mobile formats. Jackpot Paradise Casino is licensed by the governments of the United Kingdom and Malta.
Restricted Countries and Territories
Unfortunately, Jackpot Paradise Casino is unable to serve players who live in Belgium, Bulgaria, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Portugal, Romania, the United States, and a few other countries and territories as listed under Term 4.
Jackpot Paradise Casino features the full line-up of Microgaming slots. These include some of the most well-known slots on the web, including massive progressives like Mega Moolah and The Dark Knight. There are also dozens of stunning video slots including Jurassic Park, Terminator 2, Avalon II, Thunderstruck II, and Golden Era.
Jackpot Paradise Casino features some (but not all) of Microgaming’s virtual table games and video pokers. These include multiple blackjack variants like Vegas Strip Blackjack, Classic Blackjack, and Multi-Hand Blackjack. Roulette players can pick their lucky numbers with games like Multi Wheel Roulette, European Roulette, and Premier Roulette. Other games include Triple Pocket Hold’em, Deuces Wild, Double Bonus Poker, and Louisiana Double.
Jackpot Paradise Casino is also home to a good number of scratch games and other interactive instant win favourites. These come with a variety of themes and paytables, such as Six Shooter Looter, Spingo, Hexaline, Germinator, and Deck the Halls.
Players at Jackpot Paradise Casino have access to an authentic table game lounge. The live dealer section offers Live Baccarat, Live Blackjack, and Live Roulette around the clock in a professional casino studio. The games are all broadcast in real-time and offer interactive features to make it as close to being in an actual casino as possible.
More and more of Jackpot Paradise Casino’s games are available on smartphones and tablets. Players can enjoy these simply by loading the casino’s website in any HTML5-compatible mobile browser.
Jackpot Paradise Casino makes customer support one of its top priorities. The site is proud to offer a live chat service that connects players directly to an associate within moments in most cases. In the event that no representatives are online, players can fill out the contact form to get an email reply on the following business day. Unfortunately, exact customer service hours are not currently posted on the website.
Security and Fairness
All of the pages on Jackpot Paradise Casino’s website are protected with 128-bit SSL encryption, verified by GoDaddy. This is the same technology relied upon by most reputable online companies to ensure customers do not have their information compromised.
Microgaming is widely regarded as one of the most trusted platforms on the web. The games are all routinely audited on a regular basis to meet the fairness requirements of the UK Gambling Commission.
Recommended by experts
I believe some of the other reviews are maybe outdated or the casino is under new management? I've only had a positive experience. The £800 welcome bonus had fair wagering requirements. I play the slots and they have not only Microgaming like some say, but also NetEnt and two or three others. Just an overall really good experience. They also send me free spins once in awhile.
I like your customer service, your website, game is fair. Will come here play again.
Nothing good to say, bad customer service and typical low end website using bonuses to lock you in
Deposited £300 - selected no bonuses and you ALWAYS get a bonus applied when you first join. Typical lock you in bonus where need to wager 1000 times deposit and you can't even withdraw what you put on. Put in a request to remove the bonus and subsequent wagering requirements - live chat put in request, day after was told it can't be done.
Had to verify my account, 3 days no response.
Chased again and asked for a refund of my deposit, "we will put in a request" 3 days later nothing.
Awful site and i've played on many.
AVOID AVOID AVOID
Just followed a link of google to join Jackpot Paradise, offer was for no deposit 50 free spins on registration and then 100 free spins on 1st deposit. So registered, could not find free spins, had live chat with there customer support advised me I should have entered promo code, told them I was not prompted to or saw where to, they basically said tough nothing they can do about it now, but would give me 100% on my first deposit. I was not prepared to deposit if they would not honor original promo. False advertising.
Jackpot Paradise is a relatively new Microgaming casino. This casino only offers instant play mode, which is a bit strange to me because I am used to playing Microgaming slots in their software and in download mode. I think I made an account in this casino at the same time I made an account in Conquer Casino. I noticed that there were about 5-6 new Microgaming casinos that use the same Instant play software, more or less offer the same bonuses and have the same wager. I think they are all somehow connected even though you won’t find any info for that from the casino.
When I made an account in this casino they were offering some free spins bonus which I decided to take. I went to their site, made an account and logged in and instead of free spins I think I got 5 euros no deposit bonus. I didn't mind so I decided to try my luck. I played for some time and had some luck to get my balance to 15 euros after a descent win on Mount Olympus. I decided to contact live chat support and ask for the wager from this bonus. I was astonished when she replied 200 x bonus wager. That’s really high even for a no deposit bonus. Later I saw that all of these casinos have the same wager more or less. I played for a while and eventually lost my balance. I like Microgaming so I wanted to make a deposit and try my luck. The minimum deposit here is only 10 euros via Neteller. Unfortunately if you decide to take a bonus, for example their 100% match bonus, you will have to meet a big wager of 50x deposit + bonus. That's really high for a Microgaming casino. I haven’t made any deposits here because I also saw that their pending period is 1-7 days which is really long.
I think there are a lot of older Microgaming casino with much better offers than this one.
When I joined this casino or open my account, they were having only Microgaming video slots, but if I remember correctly they added some Thunderkick slots and that was not so while ago. When I was searching for some freebie I found this site, actually this is one group of casinos, which they arrived all in the same time with 10 free spins on Riviera Riches slot game.
Now as I can see they have better free spins promo of 21 free sins given as a new sign u offer. When I see that offer of course I was interested and decided to join their casino. But first I contacted the live chat support to ask if I am eligible for the free spins offer, because in that time I wasn't interested to deposit there, just wanted to use those free spins.
The live chat support, must say they are very professional and pleasant gave me positive answer so I was ready to open my account there. Well while I was opening my account there I had little trouble with accepting my password but after several attempts I made it, just because you need to insert first the letters and then number or other way it will not accept your password, really strange.
Finally I made, I opened my account verified it contact the support, because they free spins should of be automatic, but since didn't get them had to contact the live chat support again. So finally I played my free spins and not bad at all, I won 10.50 euros, so not so bad from 10 free spins.
I carry on playing Immortal Romance slot and of course, that game just took my all balance till I reached zero. Well I had nice time laying there with those 10 euros. After that I made my first deposit and that was maybe 1 month ago when I decided to take their welcome offer, but must say their wagering is really high one. Nice bonuses they have, specially in Mondaysthey are giving200% match deposit bonus but again with X 50 wagering. Nice casino, great live support.
If only they consider to lower their wagering requirements of their bonuses I might deposit there more often, Good Luck!
I recently played on my mobile device and found the selection of games to be very good. I dunno why but I couldn't win on my computer but on my mobile I couldn't stop winning. All in all a good experience as customer service is good and for my £100 deposit I made £1380. Won £1240 on the lab which was my biggest win.
I dislike the deposit bonus of x50 it took me two days of 4 hour sessions to complete wagering requirements and I was playing between 1 and 2 pound. Also I dislike the 48 hours plus the day you withdraw on for a withdrawal even to be processed. It took from the 8th till the 14th for a withdrawal and would of been longer if I did't ask if I needed to provide any documents while my withdrawal was pending.
7 of 7
avg complaint life
Deposit by phone is a nice option, ok choice of games including net-ent
Withdrawal delays are terrible, identification process near impossible! Customer service non existent, computer generated generic responses