I joined this casino for the excellent welcome bonus and good reviews I had seen. I complied with all wagering requirements and submitted documentation as requested when attempting to withdraw my £500 winnings. As of yet I haven't received anything other than email correspondence asking for more documents otherwise my winnings will be transferred back to my balance.
Following this I started to search online for other similar issues, of which many were found. I think it's outrageous the way these online casinos treat customers from time to time and as a victim myself I am hopeful my issue will be resolved.