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GR88 Casino

Player Rating 29 reviews
5.6/10
29 reviews
Complaint Response 15 complaints
3 days avg. 15 complaints
What we like
  • Good selection of casino games
  • Active poker room
  • Casino games can be played in the browser
  • Poker room is compatible with Mac OS X
  • Secured with SSL encryption
  • Third-party randomness audits visible to the public
What we don’t like
  • Casino support only available through e-mail
  • Poker room must be downloaded
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


GR88 Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.gr88.com
Established
2009
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Portuguese, Spanish, Russian
Casino Type
Instant Play

GR88 Casino is a premier online casino that aims to give players a modernised gambling experience. The games come from a wide variety of software platforms, including Microgaming Quickfire, Play’n GO, Leander Games, and NextGen Gaming. Players are able to enjoy table games, slots, video poker, and speciality games all from their web browser at GR88 Casino. The casino is licensed by the jurisdiction of Curacao.

Restricted Countries

GR88 Casino does not accept players residing in the United States, France, or any country where online gambling is prohibited by law.

Security and Fairness

GR88 Casino understands that players need to know the games are protected. The risk of losing personal or financial data is higher than ever. To prevent this from ever happening, GR88 Casino has installed 128-bit SSL encryption into its network. Any transmissions of sensitive information are garbled; thus, hackers are unable to steal the data.

In addition to offering a safe game, GR88 Casino also ensures that its casino games are fair. They regularly hire professionals from third-party auditor iTech Labs to evaluate the games and verify that they are genuinely random. Furthermore, players can review payout percentages for all games (including slots) on the website! It's nice to see that GR88 Casino is so open and fair with its players.

StallCation

Complaints

Read the complaints other players have left for GR88 Casino. Learn more about complaints.

Show all complaints
GR88 Casino - Withdrawal issues
After accepting a reload bonus of 100gbp on the back of a 1000gbp deposit, I played thru the roll-over requirements, having ended up with 4531.04 in the account after winning several bets. The funds were released to my account after contacting customer support and I submitted a withdrawal request. I was requested to supply more address/age/personal verification documents (despite already doing this when opening the account). These were verified and I was allowed to submit a withdrawal request. I ensured that this was lower than the permitted maximum of 2000gbp. This request was 3 weeks ago. Every time I contact customer support to find the status, I am told (usually via a copy and pasted message) that the withdrawal is still under review. The only place I received any decent contact was via Twitter until a man named Rory Bennett, from GR88.com security messaged to say that my withdrawal was delayed as I was masking my identity online. This is a lie and I responded in kind, including proof that my IP address is publicly visible. This was a week ago, and despite his message stating that the issue would be resolved early the next week, ie 3-4 days ago, I have heard nothing more despite 2 follow up emails. Attached is my publicly visible IP address as recorded the day I was speaking to Rory via email. I have emailed Rory, GR88.com customer support and Olympian Group one final time today to tell them that as of Monday I am going to publicize heavily (I am fortunate to work in a space in which a I have huge social media reach and influence) to try and ensure no one else falls for their scams and deposits with any of their 3 online casinos.
staus Resolved
£4531
GR88 Casino refused to honour payout and kept my deposit
Hi, I was wondering if you guys can help. Please see thread below. I have summarised my complaint below. I opened an account with GR88 early December 2014 and deposited £200 and received £200 bonus. I was asked for ID documents before I started any wagers which I provided and my account was unlocked to place bets. Over the course of just under two months I wagered the bonus requirements placing bets almost daily and met the bonus rollover requirements by 12 February 2015. I had been lucky in that although some of my bets lost, but quite a few won. I also placed bets which were not part of the rollover requirement (odds below the rollover requirements) which also had some wins and some losers. Everything was fine until I had met the requirements for rollover At this stage I had got £1251 balance which I requested to withdraw. The withdrawal request was accepted (its not automatic and met be agreed with one of their advisors first). A couple of days after I received an email to say my account has been closed and they will not be paying anything out as they suspect fraud. No explanation provided and no evidence. I have not committed any fraud and have simply been lucky. I was accused of having multiple accounts and I challenged this by email. However, no evidence was provided. How can they as there is none. They are simply con artists. I have no other accounts with GR88 or with any of their other sister companies (nor does anyone else in my household). I placed the bets purely on my gut feeling and who i felt would win. I have attempted to contact GR88 a few times to request they review this as they have obviously made a mistake. They only decided to close my account once I wanted to withdraw my winnings. Sour losers who not only kept my winnings but even my original £200 deposit. Who's committing the real fraud? Up to then I was placing bets almost daily and wagered over £4800 in around 7 week period with average bet of £100 so over 50 bets placed. Funny how they only decided to claim its fraud with no evidence once I wanted to withdraw my winnings. It is completely unfair and underhand by GR88 to do this. I noticed that they do this quite often. I am happy to provide any further information required to prove my innocence. I was really upset about not only the payment being withheld but falsely being accused simply so GR88 did not have to pay out. RIP OFF bookie. I authorise you to contact GR88 about this on my behalf. My login ID was ******************. Look forward to hearing from you. Thanks Naghmana *******
staus Unresolved
£1251

Complaint Statistics

Resolved 8
Avg. Amount $ 2,313
Avg. Complaint Duration 11 days
Avg. Response Time 3 days

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Player rating
5.6/10 29 reviews

Top reviews from our players

When I saw they e-mail in my spam fold I didn’t thought to try them casino, but I was bored so wanted to find some action, and after I opened their e-mail I realized they had some good match bonuses and new player promotions.

I searched about them on the AskGamblers and I saw the offers a 100 percentages match bonus up to 100 euro and 45 time wagering requirements, so I was afraid a little bit from the wagering but I went to their page to check it out. They had a promotion page so I went to saw the details, on their page offers a 100 percentages match bonus but they writes the wagering requirements is only 30 times not 45. That was surprising, I decided to register to them and deposit 25 euro.

After I registered I went to the cashier tab and deposited via by neteller. I instantly get my match bonus so I had 50 euro with 30 times play through requirements, it means I had 1500 euro turn over before I can make a withdrawal.

I began to search a slot where I can play, I was shocked when I saw they casino games, (unfortunately I didn’t checked the games before I deposited because I thought they had a lot of slots) They only had a few games about 15 – 20 slots, so I was desperate from that fact, I didn’t found any favourite Microgaming slot on their casino, but I had to choice one so I picked the Mega Molah on 0.6 euro per spin, after I played down ten euro I realized I probably broke the terms and conditions when I started to play with progressive slot.

I didn’t needed to worry about it because I lost my whole balance within ten minutes. I don’t think I will deposit again.

Inactive user

I became very interest when GR88 casino presented me a $88 no deposit free chips inside my inbox. This is one of the reasons as to why I would play on GR88. The other reason being is the $88 got me into the mood to create a deposit of $50 to play on their alternate but favourable software "Microgaming!". Ahh Microgaming the software king of video slots!

When I was playing the $88 no deposit bonus I was only allowed to play on CTXM video slots and not Microgaming. This was a big obstacle because Microgaming is one of the platforms that pay so much more in video slots and table games. The Double/Gamble feature is what stands out in Microgaming's video slots when winning a combination to either double my wins or quadruple them by selecting a specific suit. With that restriction I playes Summer Dream which gave me $25 worth of wins on two of their bonuses Shoppy Cheer and Summer Girls but the worst is just arriving. Once my stack increased to $113 I went to a video slot I have never tried. That slot is Aztec Slots. This CTXM video slot in my opinion was terrible because the free spins require 4. I repeat 4 scatters to only gain 3 Free Spins with no multiplier whatsoever. As with 5 scatters I can't really berate it since 30 Spins were offered which was acceptable. Some of the wins were reasonable but not good enough to be called "well paying".

While being curious about the bonus round I used my entire bonus losing on Aztec Slots. Trust me the bonus did not surprise me nor did I win a bundle! All it gave me was $0.20 from my $0.90 bet. What a grotesque amount to win in a bonus! Once my no deposit was finished I carried on to make a deposit of $50. This enabled Microgaming Slots to be available to me! I must avoid playing on Aztec Slots as much as possible for the same reason I tried Top Game video slots it is not worth it! I will avoid this slot just to spare my balance of another traumatic episode (It's been scared since then lol). Once my balance recovered (made a deposit) I continued on to Soccer Safari. While playing at $2.10 bet (210 coins) Almost everytime I spun the Reels coins would fly out of the machine to award me somewhere within 5x my bet or higher. The wins I got most of the time were $7.10, $14.90 and on some occasions $26.77. I spun the Reels as if I were a mad scientist persisting in create a new formula or experiment but in my case I became persistent in landed the Bonus which eventually came to me from time to time.

In the bonus round I had to choose a team then a teammate to award be a multiplier to be used later after a successful kick. I was given a spot to kick the soccer ball into right after to be awarded a prize, should the ball enter the net. When my chosen teammate got me 4x muliplier and my spot scored me 4050 coins or $40.50 my wins multiplied to a grand total of $162!!! From this point on I knew this is the one of my video slots I would never refuse to play on! The wins were coming in crazy like a snowstorm piling up snow on everyone's drive for 4 days straight! All in all one of the best casinos I would recommend to a few!

I did manage to install this casino, CTXM software– is most definitely one of my favourite types of software. I love it already. CTXM software with tournaments.Yes, yes & yes... :)

I opened Gr88.com casino just this week to find that they have weekly tournaments that you can play in for free. Tournaments are my absolute favourite. So I gave it a spin with this week’s tournament. It seems the tournaments are also not too popular at the moment. But I’m sure that their tournaments will be popular very soon.

I haven’t really made any deposits to date. It has been nice to read in another review that they have extremely fast cashouts. This is very handy information. So I will definitely be depositing in this casino very, very soon.
I enjoy the Freaky pots and Eggpots, as well as Farm slots, I really enjoy the vegetable garden that you grow while spinning the reels in Farm slots, that accumulates from the‘seeds’ you plant depending on what type of fruit or vegetable that you land while spinning that pays in a payline.It did take a bit of playing Farm slots to familiarize myself with the slot game.You even have the option to choose which seed you want to plant or not.

I’m slot mad. If you enjoy nice bonus rounds Freaky gy is also the slot game to play– you accumulate a freaky pot while spinning. The bonus round is pretty cute. You can choose the cutest characters to do weight-lifting; push ups, or skipping rope to determine what amount you will win according to the reps that the character does. Awesome!

Freaky Wild West is also a really cool slot game. You can choose a character theme for the slots that you are spinning. You can choose between cowboys, Indians or bandits. The bonus round is determined by the Cowboys, Indians or Bandits that you have chosen. After you have completed that bonus feature you are also given the option to change the character theme.

Most of the freaky pots and egg pots a set to nil if you activate a free chip or deposit chip. But the casino does give you a warning notice that notifies you of this.

I know what I will be doing quite soon is a 1st deposit into this casino and I will definitely be sharing my highs & lows.

Hi. I played in this casino about week may be two ago. First of all I am just go with link on AskGamblers to receive my 88$ no deposit. Came on GR88 main page, registered my account. But confirmation email was not received! I go to online support, and they activate my account manually (online support of GR88 very good).

After it I enter bonus code free88 and received my 88$ no deposit. I first time played this software, so I dont know in what slots to play.
First I go to Battleground slot, and play there about 200 spins with 5$ bet. I was down to 20$, but then hit something and receive 70$ and leave this slot. I like this slot, it has free spins and bonus game. Bonus game it's when you should shoot with your tank in targets and receive some cash for it. Nice game :)

After it I go to ChingaMegaWIldslot. It has a wild symbol (dragon), and when it comes on third reel, it's becoming mega wild ;) Also it had China girl, who doubles your win if it on payline. I played there many spins, and balance was about 80$, then I go mad a bit, and start bet 10$ :) I was so happy when I hit 4 best symbols and receive about 200$. I leave this slot after it, and I also very like it ;)

Then I go to Aztec slots. Its nice slot, with free spins and bonus game. In bonus game you should choose correct symbol, and pass to chamber of treasure. I betting 4.50, and when finally came on this chamber, it give me 30$, not bad. To trigger freespins you should hit 4 scatters(3 free spins) or 5 scatters(30 free spins!). On this slot i had few big hits about 200-300$ each, and made playthrough.
After it my balance was deducted to 88$ (it's max cashout from no dep) and I should send docs. I send them all my docs, and they verify it in 15 minutes. Omg, so sweat. I made deposit 14$ by Webmoney, and then made withdrawal to Webmoney. I received my money in 9 hours only. Again sweet ;)

I like GR88 casino for their slots , and fastest support that I ever seen.

scyan,

restricted countries are Australia, France, Singapore, United States. Although I'm sure you saw it, must ask - Is that maybe a problem?

Ray Ray, thanks a million for this update!

The review seems a little out dated, I played with them and they now have Microgaming games and jackpots. They seem to have done some cool stuff where you can use your same money to play on their sportsbook and poker if that's your thing. But good move on them for getting some Microgaming games.

Thanks for the feedback klopklop. We agree with you as this is one of our favorite casinos too.

Great casino, only downside I had was I had to wait 5 days before my withdrawal was processed. I find two days acceptable, but 5.

But customer service is good, and casino is great to play in.

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