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GR88 Casino

Player Rating 29 reviews
5.6/10
29 reviews
Complaint Response 15 complaints
3 days avg. 15 complaints
What we like
  • Good selection of casino games
  • Active poker room
  • Casino games can be played in the browser
  • Poker room is compatible with Mac OS X
  • Secured with SSL encryption
  • Third-party randomness audits visible to the public
What we don’t like
  • Casino support only available through e-mail
  • Poker room must be downloaded
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


GR88 Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.gr88.com
Established
2009
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Portuguese, Spanish, Russian
Casino Type
Instant Play

GR88 Casino is a premier online casino that aims to give players a modernised gambling experience. The games come from a wide variety of software platforms, including Microgaming Quickfire, Play’n GO, Leander Games, and NextGen Gaming. Players are able to enjoy table games, slots, video poker, and speciality games all from their web browser at GR88 Casino. The casino is licensed by the jurisdiction of Curacao.

Restricted Countries

GR88 Casino does not accept players residing in the United States, France, or any country where online gambling is prohibited by law.

Security and Fairness

GR88 Casino understands that players need to know the games are protected. The risk of losing personal or financial data is higher than ever. To prevent this from ever happening, GR88 Casino has installed 128-bit SSL encryption into its network. Any transmissions of sensitive information are garbled; thus, hackers are unable to steal the data.

In addition to offering a safe game, GR88 Casino also ensures that its casino games are fair. They regularly hire professionals from third-party auditor iTech Labs to evaluate the games and verify that they are genuinely random. Furthermore, players can review payout percentages for all games (including slots) on the website! It's nice to see that GR88 Casino is so open and fair with its players.

StallCation

Complaints

Read the complaints other players have left for GR88 Casino. Learn more about complaints.

Show all complaints
GR88 Casino - Withdrawal issues
After accepting a reload bonus of 100gbp on the back of a 1000gbp deposit, I played thru the roll-over requirements, having ended up with 4531.04 in the account after winning several bets. The funds were released to my account after contacting customer support and I submitted a withdrawal request. I was requested to supply more address/age/personal verification documents (despite already doing this when opening the account). These were verified and I was allowed to submit a withdrawal request. I ensured that this was lower than the permitted maximum of 2000gbp. This request was 3 weeks ago. Every time I contact customer support to find the status, I am told (usually via a copy and pasted message) that the withdrawal is still under review. The only place I received any decent contact was via Twitter until a man named Rory Bennett, from GR88.com security messaged to say that my withdrawal was delayed as I was masking my identity online. This is a lie and I responded in kind, including proof that my IP address is publicly visible. This was a week ago, and despite his message stating that the issue would be resolved early the next week, ie 3-4 days ago, I have heard nothing more despite 2 follow up emails. Attached is my publicly visible IP address as recorded the day I was speaking to Rory via email. I have emailed Rory, GR88.com customer support and Olympian Group one final time today to tell them that as of Monday I am going to publicize heavily (I am fortunate to work in a space in which a I have huge social media reach and influence) to try and ensure no one else falls for their scams and deposits with any of their 3 online casinos.
staus Resolved
£4531
GR88 Casino refused to honour payout and kept my deposit
Hi, I was wondering if you guys can help. Please see thread below. I have summarised my complaint below. I opened an account with GR88 early December 2014 and deposited £200 and received £200 bonus. I was asked for ID documents before I started any wagers which I provided and my account was unlocked to place bets. Over the course of just under two months I wagered the bonus requirements placing bets almost daily and met the bonus rollover requirements by 12 February 2015. I had been lucky in that although some of my bets lost, but quite a few won. I also placed bets which were not part of the rollover requirement (odds below the rollover requirements) which also had some wins and some losers. Everything was fine until I had met the requirements for rollover At this stage I had got £1251 balance which I requested to withdraw. The withdrawal request was accepted (its not automatic and met be agreed with one of their advisors first). A couple of days after I received an email to say my account has been closed and they will not be paying anything out as they suspect fraud. No explanation provided and no evidence. I have not committed any fraud and have simply been lucky. I was accused of having multiple accounts and I challenged this by email. However, no evidence was provided. How can they as there is none. They are simply con artists. I have no other accounts with GR88 or with any of their other sister companies (nor does anyone else in my household). I placed the bets purely on my gut feeling and who i felt would win. I have attempted to contact GR88 a few times to request they review this as they have obviously made a mistake. They only decided to close my account once I wanted to withdraw my winnings. Sour losers who not only kept my winnings but even my original £200 deposit. Who's committing the real fraud? Up to then I was placing bets almost daily and wagered over £4800 in around 7 week period with average bet of £100 so over 50 bets placed. Funny how they only decided to claim its fraud with no evidence once I wanted to withdraw my winnings. It is completely unfair and underhand by GR88 to do this. I noticed that they do this quite often. I am happy to provide any further information required to prove my innocence. I was really upset about not only the payment being withheld but falsely being accused simply so GR88 did not have to pay out. RIP OFF bookie. I authorise you to contact GR88 about this on my behalf. My login ID was ******************. Look forward to hearing from you. Thanks Naghmana *******
staus Unresolved
£1251

Complaint Statistics

Resolved 8
Avg. Amount $ 2,313
Avg. Complaint Duration 11 days
Avg. Response Time 3 days

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Player rating
5.6/10 29 reviews

Top reviews from our players

Hi Djorde,

I can appreciate your frustrations, but your account was blocked by our automated fraud detection service that found a number of red flags with your account details.


Have a GR88 day! :)

Bonus was tempting, was ready to make deposit, until...

... I tried to open an account. Got message that my account was locked. Contacted customer support on chat and asked what happened. Got reply that its because of "safety reasons". As casino representative, I expected much better service and possibility to try this casino. And, I still don't know why my account is locked.

1 star cause I couldn't access casino.

I played at this casino in a time when it has GameOS software, with ultra low variance games. Also casino GR88 now have games from Microgaming, and they remove game Os. By the way there is also possible to make bets in their sportsbook.

With an old GR88 casino I had great experience, casino gave 88$ no deposit bonus in past, and this bonus had 50$ max withdrawal, of course it is very poor bonus, since max cashout is lower than original bonus amount, but I never played this software before, so I decide that try it for free will be great idea. I was able to clear my no deposit bonus playing China megawild mostly, and request 50$ withdrawal from this casino, great thing that it was not needed to make verification deposit like in many other casino which require to make deposit before you will be able to request withdrawal of cleared bonus.

My documents was requested and checked after I send it within 2 hours, and 4 hours more to transfer my winnings on Webmoney account. I played at GR88 casino not so long time ago again, when they change software to Microgaming, I was able to get 100% for my first deposit in their new software, I have some fun playing medium variance game like Hellboy but of course like this always happen to me in any software I am addicted to high variance games, so I decide that it is will be great idea to play Break da bank again, and like this happens to me most time I finish with zero.

GR88 casino deserves 8 stars, they changed software to better one, and also they show me fast verification process and fast withdrawal processing, I really like such things, and such things is important for me. I am not sure did casino still process withdrawal so fast, but I hope so.

Hi xxshepxx,

My name is Rak from Mojo Affiliates. I am the Senior Affiliate Manager here which promotes the brand GR88.com.

I mortified to read about your terrible experience with GR88.com. I will follow up with my team regarding the errors you experienced, and look to come back to you with a resolution on this.

Is there an email I can communicate directly with you?

Regards
Rak
([email protected])

Games, The no deposit offer I suppose...

Not a lot, I got a £10 nd bonus from gr88

The games were terrible, I decided to play a 243 way slot at 90p spins, and it took me 30mins to get through the £10 and not because of wins, but the slot errors, (General error, error 104, error12)

I was tearing my hair out with it.

I wont be back to deposit any money.

GR88 casino is licensed by jurisdiction of Curacao. It was established in 2009. I joined this casino few months back when I got a mail from them that when I signed it up I'll get a lucky bonus amount of 100% bonus. I found something interesting in it because I had no connection with them and do not know how they know about me and thought that it is an amazing way to promote the casino and I signed it up and tried it first time. I played here casino poker, baccarat,s ic bo and many other games.

One of its specialty is at the same time various casino tables works here that means you can play various games at a time and don't want to waste your precious time to end the game as when you don't want to continue with your previous game it automatically closed with your slot and you don't lose any amount of money. I managed to deposit the amount of 50 euro and the casino gave me 50 too as part of their welcome bonus which was the 100% welcome offer. and played it well and got a lot of play time because 100 euro is good money to play on a casino. But next time I choose to just wagering it because in that I play really nice and aggressive and get very competitive. And played with little bets it as I was not confident to the new game I was playing in my life and that was named as casino war. But when I started playing it I was extremely happy with the game and got some euros from them in bonus and wild features they have good service they provide they helped me in each step of playing it and I learned it properly to learn about some card and table game and I appreciate that a lot.

I withdraw the money I won as it was very important for me to check whether they take less or more time in it. I took Neteller for withdrawing the money and got it with in 24 hrs. Not bad actually. I like the casino features and it's very adequate for gamblers to try their luck.

GR88 casino is a casino that kind of did and didn't live up to it's name respectfully.
It's Microgaming, which is my preferred software, so this casino got off on a good kick start.

The reason why I said the casino didn't offer much on the dazzle part, is because it had a very average feel to it.
I'm not saying the casino is bad or anything, but when I heard the word 'GR88' I thought : ' oh, here come the free spins and nice bonuses'.

I was wrong though, as it's my luck that dictates how much money I win, haha, so I don't have that big of a grudge to be honest.
My deposit was 20$ , which is my usual amount when playing in a casino.
The Microgaming slot selection is always fun, and there are a lot of games to choose from! (over 500 different slot games!)

I managed to meet the wagering requirements very fast, but during my time playing in this casino, I didn't feel the need to withdraw the money as the money I have gotten from this casino wasn't much.
After meeting the wagering requirements, I'd either withdraw 20$ , or keep playing to try and get some more money.

This didn't turn out to be a good gamble because I didn't win anything after that.
My luck turned back 180 degrees but I had a lot of fun and don't regret not withdrawing this money.
I believe that this casino provides excellent service as well, as I did on an instance talk to their representatives about slight issues I had, which were indeed resolved in a matter of a single day.

It's a decent casino, not dazzling, but nice to play in, overall. I'd recommend you give it a go, I didn't regret it. 7/10 Cheers!

I'm actually surprised GR88 is not in the top ten. I've played across the web now for years with quite a few casinos and GR88 is by far my favorite. They have tons of games, tons of banking options and their support is the best I've ever seen. I've never had such consistent good support, no matter what time of the day I've had a question.

I've always used MoneyBookers and never had a problem. Deposits were instant, withdrawals were quick and there was only one minor issue and that was my own fault, for submitting an outdated verification ID.

Glad to see there's a lot of love in the reviews for these guys. They deserve it. When you play at GR88, you feel like you're part of the family.You're not just some random number and you're not seen as just another depositor like many of the other brands treat you.

Anyways, GR88 is at the top for me. It's a shame though they aren't in the top ten here.

Alex

GR88 casino is powered by Microgaming, and it also offer me a nice 100% bonus on my first deposit. I deposited 50$ and start playing with 100$. One bad thing why i do not like instant play Microgaming, and this is because you can get many times error with number 2. I do not know what it means, but I am think you will agree with me that it is very shitty when you playing slots and you get this error. But at this casino I never had such error, and this is big + from me for them.

With 100$ I start my playing with slot called 'Shoot!', it has a football theme, and as I football fan I like to play this slot and see many old footballers which are famous. But slot was not nice to me, and eat my 20$ very quickly, so I decide better to try something else, and I chose Octopays slot, I hate it because it can suck money for a long time without giving you the feature ( you need octopuses on 2 and 4 reel). But this time I can up there my balance to 140$ after feature, and I am happy left this octopuses. After it I go to lucky with slot, it has stacked wilds, freespins, and nice bonus game, so of course I like it to play, but the bad thing that wilds in this slot can replace not all pictures, so for really big win, I think you need full screen of wilds.

After good run at lucky with I had 200$ on my account and around 400$ to wager, and I decide to Try immortal romance and see how it goes. I get down a bit, but finish wagering with 150$ which I withdraw. Total cashout time is around 18 hours, and I think this is pretty good.
That's all, thank you for reading my review about GR88 casino, now I will give them some marks:
Support:A
Bonuses: B-
Withdrawals: A
Games selection: B+

Hello players ! I would like to share my nice experience here at GR88 casino and i will tell you my experience from their valiant casino! This casino is one of the best casino that i saw from their graphics to their bonuses and how they respond to their customer or on how they treat their customer. As i said earlier they are the modern online casino of our time they are popular to those who had love to play the games of CTXM platform and some sort of microgaming games, i've been exposed to these platform since i play one of the casino that is powered by CTXM and their similarity is that they're all good in promotion i noticed that. When i get their to search some of their games i attracted to the sports game and i give it a try so i open the "sport" section and observe carefully i also asked some of my friends that are more experienced playing the sports games on Gr88 casino at first it's hard to understand unlike the other casino that have sport games its like a world market of sport play and i am thankful that they created it in proper order.

My colleague advice me to bet in the game of the following Anzhi Makhachkala vs Tromso,Freiburg v Estoril,PAOK vs Maccabi Haifa,Slovan Liberec vs Sevilla and also Dinamo Zagreb vs PSV because you can predict it very well those players is so famous in the world of sport betting they said. I was happy playing to their slot they were also very informative because they use social media to update their players like me sometimes they give bonus to the community if they want to give for some valid reason. They sometimes made games to become more enjoyable to join. I also got many of their promotion reload, deposit, no deposit, and special bonuses and this halloween they give seasonal bonus of 31% for their players interesting right? I will graded this casino from their different services.

Finance 9/10
Security 9/10
Terms and Condition 8/10
Bonuses/Promotion 9/10
Platform/Software 9/10
Overall B+

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