Waiting for winnings from GR88 Casino since December 2014

UNRESOLVED
posted on September 29, 2015.

Hi,

I found this site when searching Google for complaints about GR88 Casino.

I had been playing at GR88 Casino for a couple of months without winning, then in December GR88 Casino sent me a VIP Bonus Offer. I deposited for the bonus and managed to go on a winning spree, I was really excited. Then the issues started. Firstly the casino said I would have to pay if I wanted to withdraw more than £2,000 in one month. In the end it took GR88 a month to send my money every time so I never had to pay the fees. They paid me in January, February, March, April, but then no payment was received in May. I have been waiting ever since. If I email the support team I receive a template response that the message has been forwarded to the finance team and they are sorry for the delay. The support team finally gave me the email of Rory Bennett (rory.b­en­net­[email protected]­r88.com) but he does not respond to my emails. I have now been waiting 10 months for my winning which I find disgraceful. I would like your help in receiving my winnings from the casino.

Thank You

AskGamblers
posted on October 3, 2015.

Dear @rhubarb474,

Any update regarding your complaint? Thank you.

posted on October 4, 2015.

I have received no communication from the casino. I think they may have closed?