- Provides the option of mobile gaming
- Live games included in the offer
- Live chat available
- Secured with SSL encryption
- Certified by Gaming Labs
- Live chat available only after the software has been downloaded
- A large list of restricted countries
- Slow withdrawal process
- Customer Support
- Responsible Gambling
- Anonymous Proxy
- Antigua and Barbuda
- Asia/Pacific Region
- Bosnia and Herzegovina
- British Virgin Islands
- Canton and Enderbury Islands
- Cape Verde
- Cayman Islands
- Costa Rica
- Dominican Republic
- El Salvador
- Falkland Islands
- Faroe Islands
- French Guiana
- Isle of Man
- Johnston Island
- Neutral Zone
- New Zealand
- Papua New Guinea
- Saint Kitts and Nevis
- Saint Lucia
- San Marino
- Sierra Leone
- Sint Maarten (Dutch part)
- Sri Lanka
- Trinidad and Tobago
- Turks and Caicos Islands
- United Arab Emirates
- Wake Island
- Western Sahara
Bank Transfers: 2-5 days
Cheques: Not offered
Card Payments: 24-72 hours
Pending Time: 24 hours
Support Email: [email protected]
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
Eurogrand Casino is an online casino powered by the world-renowned Playtech software with a wide variety of slots to choose from. The casino features the option of mobile gaming, as well as playing table games with live dealers, and is licensed by Gibraltar Regulatory Authority.
Eurogrand Casino does not currently accept players who live in Greece, the Philippines, Portugal, Australia, Bulgaria, Hong Kong, Iran, Thailand, France and USA, among other countries. In order to get the full list of all the restricted countries, just scroll down to the Casino Details section.
Since Eurogrand Casino is a Playtech casino, players have the opportunity to spin the reels of various popular video slots, such as The Avengers slot, Iron Man 3 slot, Ice Run slot, White King slot, Rocky slot and many other well-known titles. Moreover, players can test their luck at a number of progressive slots, such as the Beach Life slot, Fruit Mania slot, Safe Cracker slot and more.
Players who enjoy playing table games will be able to find their favourites among different variants of blackjack, such as Classic Blackjack, Blackjack Surrender, Blackjack Switch, among others, and several types of roulette, including European Roulette, American Roulette, Roulette Pro, Premium French Roulette and a lot more.
Video poker fans can choose between various popular video poker games, including All American Video Poker, Joker Poker, Deuces Wild, Jacks Or Better and many other types.
There is a separate section with specialty games so players are free to choose between different keno games, bingo and dice games. Furthermore, there is a section for scratch card enthusiasts which includes diverse types of scratch card games.
Eurogrand Casino feature the option of playing with a Live Dealer. Players who wish to give live casino a shot can try their hand at live blackjack, live roulette, live Hold'em, live baccarat and more.
Player who enjoy spinning reels on the move can access the casino on their mobile devices as Eurogrand is a mobile casino with a large assortment of games to choose from.
Players can find the answers to their questions in the casino's Frequently Asked Questions section or, in case their particular question hasn't been listed, they can contact a highly trained customer support team via phone, email, or Live Chat. In order to reach the support team via the chat, players first need to download the casino and register.
Security and Fairness
The Eurogrand Casino site is equipped with rapid SSL encryption. In order to ensure random number generation process remains unbiased, Eurogrand software is subject to regular testing by first-rate accounting firms and it has been certified by Gaming Laboratories and TST Labs.
Recommended by experts
Seems this is one of the last of the old William Hill group of casinos to still be in operation…. All of the others I remember such as Prestige and Joyland seem to be defunct now. Perhaps unsurprisingly, as EuroGrand is one of the very few places still in operation that offer Playtechs games exclusively. For that reason alone I guess you could say there is very little reason to bother playing here – Playtech games are offered almost ubiquitously these days on so many multi platform sites… the RTP of these games is generally quite poor, particularly the high variance slots such as Great Blue which, as much as I love them, are easily capable of draining a balance in record time. I also find that Playtech slots tend to be very difficult to hit a bonus on in general too.
I believe EuroGrand tries to offset these shortcomings by offering huge bonuses, although things seem to have calmed down in this regard as well. I remember bonuses as high as 500% being offered here back when I first signed up, but don’t see anything like that posted on their site at the moment. Even checking my emails, the last time they sent me a huge reload bonus was more than two years ago now, so I guess they no longer have this to boast now either.
Withdrawals have got quicker in recent years, that much is for sure – I last played here around the beginning of the year after receiving a 100% bonus in my email, and when I managed to make a withdrawal I received it in my Skrill around 12 hours later, which is a huge improvement on the four days or so I remember from back in the day. I’m wondering if perhaps the management of this casino has changed, as it seems they are more strongly tied to William Hill now than they were before.
If you’re a new player it could well be worth signing up here for the new player bonus, but I’m not sure I can find many other reasons to recommend playing here nowadays – even though there really isn’t anything wrong with the casino, there just isn’t anything unique about it either.
Have you ever talked to a wall ? This is you get with their customer support. I claimed a 10 pound no deposit bonus trough a promotion page that was never credited. Got in touch with customer support straight away who send to their relevant team. 12 days later there is no update and CS says they are still looking at it ! Way to go...
Payment lasts 4 days. But after 4 days they really payout. Maybe the best playtech casino.
Only playable with downloaded software. They offer a reasonable welcome bonus but after that only few bonus offers.
Ever since my local ISP got blocked from accessing most casinos since 2 years ago, I could no longer play at Eurogrand casino, along with a few others of their sisters casinos. Recently, I received a promotional offer in my mailbox, not from the casino but from an affiliate, and I decided to see if I could get access to the casino again. I was really surprised when the website came up on screen and I could sign in as well. Everything was working normally, with no apparent blockage in place. I then downloaded the software and downloaded my favourite games too, in preparation for resuming play very soon.
Eurogrand belongs in William Hill Gibraltar (WHG) group of casinos, and I do have accounts at a few of their casinos. Eurogrand has now been downloaded and I'm going to try and get access to my other accounts too. Hopefully, all will allow access and play once again, after a long 2-years break.
In my opinion the best playtech games video slots casino site.
Very big is only welcome bonus.
For real good gameplay You need to install software version and every game to be downloaded to get better effect.
Gold and Black "interior" of the casino EuroGrand, waiting for this choice Playtech games, some even available for demo game (free online). At first glance, it seems to me as if the smaller selection of games, but I think we are actually talking about the way in which they offered. Let's say you want to play the slot machine Iron Man, you need to click on "Slots", then the "25 + lines" and find Iron Man game between offered. So are all the games offered structured so that, depending on what kind of game you want to play at that point, you can have an easy overview of the desired category. Whether you'll like this kind of review or not, depends on you and personal preference, but I definitely prefer so than when all the games offered in one place, but I forget what I wanted to play from this tremendous offer.
The game is available in the browser and the software that can be downloaded and installed on your computer. Whichever method you choose, it is possible to play in demo mode and for real money. This does not apply to all games, so it will only be a few of the free games. This so-called, in any case, a chance to meet with Playtech casino a little better, before you start playing for your money. Transparency games, along with the offer, is slightly better version when download and install. The game itself is more stable in the software, because they are less able to let the game freezes up, as you would in a browser. I use the download version of the casino because much more stable than the aforementioned instant play, but it does not matter whether you downlaod casino or play in the browser as long as luck is on your side.
EuroGrand Casino is also available in a version for smartphones. There is no application, but it is possible to go directly to the site intended for the mobile phone. Website nice work if you use an iPhone, socks sometimes the Android system, and absolutely can not be used if you have a Windows phone. At least such a situation as I write this review. If all things considered, the EuroGrand Casino is waiting for a colorful experience - selected Playtech games (most available in the free version in order to exercise), good or bad version of the casino for mobile (depending on the phone you use), central support but with fantastic bonuses low wagering requirements. I definitely recommend that you try this casino. Rating for this great casino - 10/10.
Been a customer with this casino for over 5 years. Played through over a million yet can't receive decent customer service support. Customer service is non-existent.
Withdrawal times are long and customer service is nonexistent.
I signed up with Eurogrand after seeing them advertised in a Youtube video created by an advantage player. I'm not sure how I stumbled upon it, it's certainly not the type of video I seek out usually but it claimed that EuroGrand was affiliated with William Hill and offered some of the most generous bonuses I would find anywhere, so I decided to check it out.
The bit about being affiliated with William Hill is certainly true, that's who owns the casino - but then again they also own Joyland Casino which was disgraced a long time ago and still receives a lot of negative attention from players on the internet today, so I don't think that's enough to recommend any casino on it's own.
As for the bonuses well as others have said the headline figure at this casino for their initial 300% welcome bonus is indeed just 12x - what I didn't pick up on at the time is its 12x the deposit plus bonus, which isn't a huge deal on a 300% match but it's still relevant as it represents a 25% increase. I can't argue about the fact it's pretty much as generous as bonuses get these days, and the player who mentions in his review that BGO are even more generous with a 4x wager requirement clearly didn't take the bonus as that only applies to bingo - slots have a contribution percentage of just 10% making the WR effectively ten times that.
So it might well be worth signing up at this casino for the sake of the welcome bonus, but the one time I needed to contact support I had to wait a LONG time to get a response, and when I did the agent was nothing short of rude to me. Withdrawals are even worse, staying in a pending state for many days especially if you make your request towards the end of the week. Even players who like to use e-wallets can expect to wait up to a week and that's provided they stay strong enough not to request a reversal!
Not the worst casino around, but I doubt I'll be going back anytime soon. Worth a try one day just for the bonus offer though!
Eurogrand casino is a place with Playtech software, and I can say that I played at this casino couple of times, and I am pretty happy with what I saw in this casino. With almost everything, because some things like withdrawals are generally not very good.
I always use download Playtech casino, because it is just terrible in instant play. At least it was for me when I tried last time - slow spins, lags, long loading, not all games available and working. No, no, no, I'd better download casino on my computed and will not have any headache with anything.
Customer support at Eurogrand casino is good, and I talked with them couple of times. From everything I can say that I am just happy with them, and I never had any bad experience. They always polite, friendly, and what is the most important thing - they are always fast.
Bonuses and promotions at Eurogrand casino can be better of course, because usually their reload bonuses are just too low. For example I remembered their last offer - make a deposit of at least 20$ and get 35% reload bonus. And this is just too poor for Playtech casino, I have offers which much more better, for example at Omni or Fly casino it is mush more easier to find better bonus, almost every day, so I did not know why they even bother about it.
And the last and the most pity experience with this casino from me. It is withdrawals. I had two or three withdrawals from this casino, and it took unbelievable long to get paid from Eurogrand casino. I was told by their customer support team that withdrawals took more than 4 days, because they have pending period for all withdrawals. So generally if you withdraw on ewallet you can wait your money within 5 or more days. It is absolutely crazy and did not allow me to play often in this casino.
I rate this casino with 6 stars.
Withdrawals are too slow. 4 days as pending period is very bad practice.
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avg complaint life
This Casino is Fantastic! Simply put!
Always available to help.
Stake bonuses every day and playtech (my favorite).
The Support Team are working 24/7, that shows utter dedication and I applaud. The Supervisor Heaven as they have been missing there family working hard throughout this and that is so commendable! You are a one in a million :)
Not a thing. Great games. Lovely support. Banking works perfectly.
Only writing here to fill the spot nothing negative at all about this casino, its ideal for any Playtech lover!