Ag Awards

Eurogrand Casino - Not paying my withdraw

Complaint Info
Disputed casino Eurogrand Casino
Reason Delayed payment
Amount € 400
Posted on July 22, 2014

I made a withdraw almost three weeks ago 400€. I've sent all the documents they asked, several times. They just keep refunding money back to my account, saying I haven't sent the documents. This is not my first withdraw from Eurogrand, but it will be the last.
Now they have rejected my emails.

Posted on June 13, 2014

Dear @mmarttinen1,
Any update on your complaint?

Posted on June 13, 2014

No, I have sent few emails to Eurogrand, but no answer. I also sent them all document once again, but response from them.

Posted on June 17, 2014

Finally they have paid my money. It took almost four weeks. I sent them an email saying that I will find every casino review page in the web and write comments about Eurogrand and the comments are not going to be positive. After that they contacted me, asked once again all the documents and paid my money.

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