Eurogrand Casino

This Casino is Fantastic! Simply put!
Always available to help.
Stake bonuses every day and playtech (my favorite).
The Support Team are working 24/7, that shows utter dedication and I applaud. The Supervisor Heaven as they have been missing there family working hard throughout this and that is so commendable! You are a one in a million :)

Not a thing. Great games. Lovely support. Banking works perfectly.
Only writing here to fill the spot nothing negative at all about this casino, its ideal for any Playtech lover!
:)

Have you ever talked to a wall ? This is you get with their customer support. I claimed a 10 pound no deposit bonus trough a promotion page that was never credited. Got in touch with customer support straight away who send to their relevant team. 12 days later there is no update and CS says they are still looking at it ! Way to go...

Payment lasts 4 days. But after 4 days they really payout. Maybe the best playtech casino.

Only playable with downloaded software. They offer a reasonable welcome bonus but after that only few bonus offers.

UPDATE:

Ever since my local ISP got blocked from accessing most casinos since 2 years ago, I could no longer play at Eurogrand casino, along with a few others of their sisters casinos. Recently, I received a promotional offer in my mailbox, not from the casino but from an affiliate, and I decided to see if I could get access to the casino again. I was really surprised when the website came up on screen and I could sign in as well. Everything was working normally, with no apparent blockage in place. I then downloaded the software and downloaded my favourite games too, in preparation for resuming play very soon.

Eurogrand belongs in William Hill Gibraltar (WHG) group of casinos, and I do have accounts at a few of their casinos. Eurogrand has now been downloaded and I'm going to try and get access to my other accounts too. Hopefully, all will allow access and play once again, after a long 2-years break.

In my opinion the best playtech games video slots casino site.

Very big is only welcome bonus.

For real good gameplay You need to install software version and every game to be downloaded to get better effect.

Gold and Black "interior" of the casino EuroGrand, waiting for this choice Playtech games, some even available for demo game (free online). At first glance, it seems to me as if the smaller selection of games, but I think we are actually talking about the way in which they offered. Let's say you want to play the slot machine Iron Man, you need to click on "Slots", then the "25 + lines" and find Iron Man game between offered. So are all the games offered structured so that, depending on what kind of game you want to play at that point, you can have an easy overview of the desired category. Whether you'll like this kind of review or not, depends on you and personal preference, but I definitely prefer so than when all the games offered in one place, but I forget what I wanted to play from this tremendous offer.

The game is available in the browser and the software that can be downloaded and installed on your computer. Whichever method you choose, it is possible to play in demo mode and for real money. This does not apply to all games, so it will only be a few of the free games. This so-called, in any case, a chance to meet with Playtech casino a little better, before you start playing for your money. Transparency games, along with the offer, is slightly better version when download and install. The game itself is more stable in the software, because they are less able to let the game freezes up, as you would in a browser. I use the download version of the casino because much more stable than the aforementioned instant play, but it does not matter whether you downlaod casino or play in the browser as long as luck is on your side.

EuroGrand Casino is also available in a version for smartphones. There is no application, but it is possible to go directly to the site intended for the mobile phone. Website nice work if you use an iPhone, socks sometimes the Android system, and absolutely can not be used if you have a Windows phone. At least such a situation as I write this review. If all things considered, the EuroGrand Casino is waiting for a colorful experience - selected Playtech games (most available in the free version in order to exercise), good or bad version of the casino for mobile (depending on the phone you use), central support but with fantastic bonuses low wagering requirements. I definitely recommend that you try this casino. Rating for this great casino - 10/10.

Been a customer with this casino for over 5 years. Played through over a million yet can't receive decent customer service support. Customer service is non-existent.

Withdrawal times are long and customer service is nonexistent.

I signed up with Eurogrand after seeing them advertised in a Youtube video created by an advantage player. I'm not sure how I stumbled upon it, it's certainly not the type of video I seek out usually but it claimed that EuroGrand was affiliated with William Hill and offered some of the most generous bonuses I would find anywhere, so I decided to check it out.

The bit about being affiliated with William Hill is certainly true, that's who owns the casino - but then again they also own Joyland Casino which was disgraced a long time ago and still receives a lot of negative attention from players on the internet today, so I don't think that's enough to recommend any casino on it's own.

As for the bonuses well as others have said the headline figure at this casino for their initial 300% welcome bonus is indeed just 12x - what I didn't pick up on at the time is its 12x the deposit plus bonus, which isn't a huge deal on a 300% match but it's still relevant as it represents a 25% increase. I can't argue about the fact it's pretty much as generous as bonuses get these days, and the player who mentions in his review that BGO are even more generous with a 4x wager requirement clearly didn't take the bonus as that only applies to bingo - slots have a contribution percentage of just 10% making the WR effectively ten times that.

So it might well be worth signing up at this casino for the sake of the welcome bonus, but the one time I needed to contact support I had to wait a LONG time to get a response, and when I did the agent was nothing short of rude to me. Withdrawals are even worse, staying in a pending state for many days especially if you make your request towards the end of the week. Even players who like to use e-wallets can expect to wait up to a week and that's provided they stay strong enough not to request a reversal!

Not the worst casino around, but I doubt I'll be going back anytime soon. Worth a try one day just for the bonus offer though!

Eurogrand casino is a place with Playtech software, and I can say that I played at this casino couple of times, and I am pretty happy with what I saw in this casino. With almost everything, because some things like withdrawals are generally not very good.

I always use download Playtech casino, because it is just terrible in instant play. At least it was for me when I tried last time - slow spins, lags, long loading, not all games available and working. No, no, no, I'd better download casino on my computed and will not have any headache with anything.

Customer support at Eurogrand casino is good, and I talked with them couple of times. From everything I can say that I am just happy with them, and I never had any bad experience. They always polite, friendly, and what is the most important thing - they are always fast.

Bonuses and promotions at Eurogrand casino can be better of course, because usually their reload bonuses are just too low. For example I remembered their last offer - make a deposit of at least 20$ and get 35% reload bonus. And this is just too poor for Playtech casino, I have offers which much more better, for example at Omni or Fly casino it is mush more easier to find better bonus, almost every day, so I did not know why they even bother about it.

And the last and the most pity experience with this casino from me. It is withdrawals. I had two or three withdrawals from this casino, and it took unbelievable long to get paid from Eurogrand casino. I was told by their customer support team that withdrawals took more than 4 days, because they have pending period for all withdrawals. So generally if you withdraw on ewallet you can wait your money within 5 or more days. It is absolutely crazy and did not allow me to play often in this casino.

I rate this casino with 6 stars.

Withdrawals are too slow. 4 days as pending period is very bad practice.

First of all it is worth of sign up and deposit because a good first deposit bonus. It is only 12 times wager it looks even hard to believe, but I play there from few years and had no problems at all.

I must confirm that blackjack here is mad and try to avoid it, maybe is rigged maybe not but you know I lost few deposits so far and I felt cheated, I play at other casinos so I feel the difference. They always are giving very nice free spins but long time ago it was pure cash with out restrictions.

Now Free Spins you can get are worth simply in which game you play, the most recommended by me and by stake involved are the Sunset Beach (0.80$ for free spin), Blade 50 lines(0.50$ per spin), if you get 10 free spins you have 50-80 cents X 10-20 free spins, it is how much they are value. These free spins are random up to 1-2 times per month you don't need to deposit to get this. In flash version there is 200+ games to play. Many languages to choose from. Marvel jackpot is the best if you like to play for the jackpot and is split to 4 categories.

Live chat is very poor and slow, better to send an email then wait for chat with the response of the operator. It is all the same as *WH group. Bonuses are the most reason to play there.

In the flash version of the casino there is only Playtech software. In modern days it is not a standard which I recommend. Personally I don't like so much Playtech.

They are run and full operated by William Hill Group.