Bronze Casino

Nothing. The basic level of customer service was appalling. I would suggest to give this site a wide berth.

Took nearly 3 weeks to be paid my winnings. Always an obstacle put in the way. BIC code, IBAN, ID incorrect.... etc. Only with the help of AskGamblers did I receive my money.
I contacted their lawyers (chamberslaw.com) this was the best way to get action taken.

They have a nice selection of games from the big providers, not just bad ones.

This site is very slow. I had alot of problems with lag, server load etc. Furthermore the times I wanted to contact the support, they either didn't respond or where offline. If this was due to problems on the site or chat I don't know. I'm not sure I would recommend this specific site. Not due to slot variance, but due to how the site works for me. I'm using chrome on desktop and a ios smartphone.

450% deposit bonus up to 6000€ sounds intruiging but I do not know TC regarding it

It has been a few months since I sent them an e-mail (they did not have a live chat at the time) and I am still waiting for their reply so I could possibly create an account

Didn’t actually play so can’t say anything positive

I couldn’t manually set a deposit limit. I had to go through to live chat and was asked “can I have a reason for you wanting to set a deposit limit” straight away that was a big warning sign. I wouldn’t trust any site which asked me this so I explained I wasn’t happy with not being able to manually set a deposit limit and I was not happy being asked for a reason (which I explained was my right as a customer and all sites should legally have a responsible gambling feature readily available to any customer) I decided not to deposit and will be closing my account.

I could deposit via iDeal, which is nice for dutch players.

I made a deposit and received the money after 13 days.
The live chat is rude and doesn't solve your questions, the bonus isn't worth taking: you can only play the bonus money on limited providers after playing through your cash balance.
You can not unsubscribe from the emails via the mails you get from them (the unsubscribe button doesn't work).

They will not block your account when you ask for it. To me it seems like this casino will do anything to get your money and wont do any good to their players. There are far better casinos to play at which are more fair and have better terms.

Deposit methods are good, visa, master, trustly etc. Also the site loads quickly.

Pending time is awful; up to five days and with my experience it takes that five days exactly.
Bonuses can only be played at small provider games all majors excluded, and site does not allow you to select games only by providers so you have to know provider of the game by name or try to click and close them until you luckily find correct one. Also you have to ask wagering status via live chat because you cannot get that info anywhere else.
You are also limited to withdraw only 20X amount deposited when getting deposit bonus. You get deposit bonus automatically if you dont cancel it via live chat. Also wagering requiremets are in line with other casinos (x35) and this 20x withdraw limitation makes this really bad compared to other casinos.
Chat support is usually available, but they are extremely limited about what they can do when I compare to other casinos ive played (+20).
Ive been waiting over five days to them to reply my email, nothing so far.

If you want to play knowing that if you hit really big you still cannot withdraw all that money after wagering, and dont want anybody to answer your email within reasonable time and you want to wait five days + handling time your money, then this is great casino for you.

Worst casino experience that I have had since 2006.

Good for Instant play, Mobile friendly, Layout, Design. Withdrawal and deposit methods (bitcoin).

This is my fast reviews for Bronze Casino. The atmosphere here was not ok for all. I'm not going to lie. This place scared me. Customer service was worst. Takes too long to resolve player problems. They have very poor communication between staff. I have lost all trust in this casino based on how they have treated me and how I’ve seen them treat other players. They have a rash sense of carelessness and don’t care much to hear Player’s perspectives. Hopefully, they get their act together but I don’t believe I have much confidence that they will. Proceed with caution.

The casino games at Bronze Casino comes from the best providers in the casino industry.Software is easy to use

Welcome bonus is small. Customer service has been criticised. High Wagering Requirements. Low limit on monthly withdrawals.

This is my fast reviews for Bronze Casino. The atmosphere here was not ok for all. I'm not going to lie. This place scared me.

Game selection. Layout. Design. Withdrawal and deposit methods (bitcoin).

Poor customer service. Takes too long to resolve player problems. They have very poor communication between staff. I have lost all trust in this casino based on how they have treated me and how I’ve seen them treat other players. They have a rash sense of carelessness and don’t care much to hear Player’s perspectives.Hopefully, they get their act together but I don’t believe I have much confidence that they will. Proceed with caution.