I withdrew on the 25/08/2020 for the amount of €1600. Waited a bit with nothing happening so spoke to live chat who said I needed to give them my banking details again because I hadn’t since 2019, this is why there’s a delay. I done that via live chat and they said will be processed, but it still hasn’t been done.
Disputed casino | Bronze Casino | |
Reason | Delayed payment | |
Amount | € 1600 |

Dear all,
This complaint has been reopened as per Bronze Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.
Thank you for bringing this matter to our attention.
The finance department has informed us the following:
The withdrawal has been paid in 2nd of September.
Do not hesitate to contact us via casino live chat for further assistance.
Kind Regards,
Compliance @BronzeCasino

Dear @Hihello127,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Bronze Casino Complaints
- 114 of 114 resolved
- 1 day avg response
- 1 week avg complaint life
- 1,186 USD avg amount
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Resolved
Bronze Casino - No reply from casino support about delayed withdrawal
€255
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Bronze Casino - No reply from casino support about delayed withdrawal
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Bronze Casino - No sign of withdrawal for 2000
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Bronze Casino - No sign of withdrawal for 2000
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Bronze Casino - Still not received my winnings
Made a withdrawal on the 3rd of August 2020 for 1250 . Sent all information required an was told to wait 10 working days for this to show in my bank ...
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Bronze Casino - Not paying my withdrawal
€750
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Bronze Casino - Not paying my withdrawal
I processed a withdrawal for €750 on 3rd August 2020 and on the 6th August 2020 I received a confirmation email that my withdrawal had been ...
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