Bronze Casino Complaints - Withdrawal & Other Problems

Bronze Casino - Money not received for a long time

Bronze Casino has closed my account for no reason. I had 600 euros on there of real money to withdraw but I am not able to withdraw due to them ...

Bronze Casino - No reply from casino support about delayed withdrawal

Verification process was confirmed passed on 23rd July. Made a withdrawal request of €255 on 30/08/20 and this was approved 03/09/20. Still not ...

Bronze Casino - Withdrawal still not being processed

I withdrew on the 25/08/2020 for the amount of €1600. Waited a bit with nothing happening so spoke to live chat who said I needed to give them my ...

Bronze Casino - No sign of withdrawal for 2000

I requested my withdrawal on the 7th August for the value of €2000 still to receive it on the 21st. Informed initially it should be with me in 10 ...

Bronze Casino - Still not received my winnings

Made a withdrawal on the 3rd of August 2020 for 1250 . Sent all information required an was told to wait 10 working days for this to show in my bank ...

Bronze Casino - Not paying my withdrawal

I processed a withdrawal for €750 on 3rd August 2020 and on the 6th August 2020 I received a confirmation email that my withdrawal had been ...

Bronze Casino - Delayed withdrawal and verification tactics

After being with this casino for 9 months, I’ve just realised why I have never withdrawn before. Last year I submitted my verification details twice ...

Bronze Casino - Issues with verifying my account

I can't verify my account. I've sent all the required documentation and was advised on 20th June that all documents had passed verification process. ...

Bronze Casino - Unwanted promotional SMS

I closed my account with Bronze some months ago but continue to receive unwanted sms messages.Initially I was told by support that it must be a ...

Bronze Casino - Payment still not received after 2 weeks

My withdrawal was approved on the 1st April ‘20 to which I have email confirmation/proof. As per the T&Cs I waited 5 days before trying to contact ...

Bronze Casino - Approved payment still not paid

I tried to withdraw €100 euros. Documents sent and verified. Withdrawal approved. Telling me they have sent the money numerous times. I haven’t ...

Bronze Casino - Not paying out my winnings

I made a withdrawal request which was approved and according to the casino site payed on the 6th of March after around 4 weeks of live chatting. Was ...

Bronze Casino - 750 and 850 withdraws delayed for more than 10 days

I have been cleared for the withdraws and it apparently got verified to be paid 10 days ago and I am yet to receive it , I constantly get the same ...

Bronze Casino - Delayed payment tactics

I am waiting for a €1000 payout from this casino. It has already been one week now. I have verified my account and sent all the necessary documents ...

Bronze Casino - Giving me hard time with lost card paperwork

Won £3807Verified all documents like I had been asked to. Expect the dreaded lost card. Have explained countless times this was not the card used to ...

Bronze Casino - Withdrawals of 550 and 2300 euros

I have two outstanding withdrawals one has been approved and not paid. I withdrew on the 13th Feb 2020, 550 euros. sent documents on the 13th Feb and ...

Bronze Casino - Unbelievable Verification, Stalling €3,600 Withdrawal

8 days ago I made my first withdrawal from Bronze casino for €3600 after several months of playing. Then began the verification process which ...

Bronze Casino - Not paying out my win

I have made a withdrawal of €5000 from bronze casino which was approved on the 7th of February yet I still haven’t received it yet. When I contact ...

Bronze Casino - Delayed payment GBP 150 over 20 days

My withdrawal was made on 3rd February. MY ID was verified on the 6th feb and the withdrawal was approved and manager approved on 9th feb.Everyday ...

Bronze Casino - Withdrawal not received yet

I got an email confirmation on 2020-02-04 confirming my withdrawal through wire transfer which would mean that the money should have been on my ...

Bronze Casino - Payment delayed for 120 Euro over 2wks

Hi,On 1st of Feb I request my withdrawal of 120€ , after I've been asked to send all my documents for verification . Done that , my account has been ...

Bronze Casino - Delayed payment and verification_

Hello. On 26.01.2020 I have made a withdrawal of 4025. On the 27th they have requested a verification to be done and on the 28th I have sent them my ...

Bronze Casino - Still awaiting payment from weeks ago

Won 750£ nearly a month ago, withdrew it, had to wait a few weeks for withdrawal approval after sending in requested documents, was told last week it ...

Bronze Casino - Delayed Payment and Approval

I joined this Casino in early January 2020 and deposited 2 x £50. I won and opted to withdraw €369.90. When I signed up I didn’t opt for any ...