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BonanzaGame Casino has been terminated due to being unresponsive. Consider these instead:

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BonanzaGame Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 31 reviews
7.3/10
31 reviews
Complaint Response 26 complaints
3 days avg. 26 complaints
What we like
  • Features numerous exclusive video slots
  • Plentiful games from several platforms
  • Mobile version available
  • 24/7 customer support
  • Secured with SSL encryption
  • Proven fair by an independent auditing agency
What we don’t like
  • Several country restrictions
  • Live dealer selection not included
  • Somewhat limited number of video pokers
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


BonanzaGame Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://bonanzagame.com/
Established
2016
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Finnish, Russian, Norwegian, Polish, German, Korean
Casino Type
Instant Play, Mobile, Crypto Casino

BonanzaGame Casino is an online casino, owned and operated by Limesco Limited. The casino is supported by some of the leading software providers, like NetEnt, Microgaming, Nyx Interactive, Playson, Endorphina, Pragmatic Play and World Match. All video slots and casino games can be played through a web browser directly, while the majority of the games are also compatible on mobile devices. BonanzaGame Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Due to some strict regulations, players from certain countries will not be able to access BonanzaGame Casino. The list of the restricted countries includes the United States, Turkey and Cyprus. 

Mobile Gaming

Mobile users will be happy to find out that BonanzaGame Casino offer dozens of popular slots and table games on their mobile site. No downloads are required, all players need to do is visit the BonanzaGame Casino website in a mobile browser and find their favourite games to play.

Security and Fairness

As BonanzaGame Casino is regulated by the Gambling Commission of Curacao, players can rest assured that casino’s software is being tested and controlled regularly.

Since BonanzaGame Casino offer the games from reputable gaming vendors, all these games are audited routinely for fairness by independent testing agencies.

StallCation

Complaints

Read the complaints other players have left for BonanzaGame Casino. Learn more about complaints.

Show all complaints
BonanzaGame Casino - Unfairly confiscating €3701 and lying about terms
On the 25th of April I received a promotion to my inbox which made me recall that I had a Bonanzagame account. I logged in and made a €100 deposit (not claiming any offer). Played for a couple of hours and eventually ran it up to €3801 that I requested a withdrawal for.

I started submitting verification documents that were approved. However, later in the day I received an e-mail saying that players from Sweden aren't accepted to play due to the new swedish regulations and my account has been closed and deposit refunded.

This is not correct and it's perfectly fine to allow swedes to play as long as it's not in Swedish krona and that they're not targeting swedish players with their marketing/language. I was playing in Euros and in the english language. They have also sent me around 100 promotions this year and my account was fully open and deposits activated and my account has been registered in/from Sweden the whole time - which makes it a great coincidence that after 100 days into the new year, only after my considerable win are Swedes forbidden to play.

I have obviously made a stir about this and will continue doing so, through all means at my disposal, but the most incriminating thing in all this is that on Friday they actually had the audacity to link me to their terms saying that sweden hasn't been allowed since January - despite a simple google cache search shows that Sweden wasn't in the forbidden list as late as last week.

I am happy to provide any details you may need.
staus Unresolved
€3801
BonanzaGame Casino - 3 months later they still didn't pay me

I requested my withdrawal from this casino back in November after winning a big amount. They requested a bunch of documents , which I sent. It took me 2 month just to verify my account because I had to follow up on them through email and live chat. I had to post a complaint to an online website because they won't reply to my emails. After many weeks they started emailing me again and now my account is fully verified but they won't pay me! They told me "funds have been paid" but they did not send the funds!

I keep on contacting them through live chat and said I should email [email protected] but finance never replied!They said they paid it but I never received it! It has been almost more than 3 months and still he casino owes me missing payment €9,519.67.

This is what they emailed me so far,

Dear halaal08,

Your request for withdrawal of €9,519.67 has been sent for processing.

Cancelling of request can made in cashier (login is required for access).

To accelerate the procedure of withdrawal to the payment details the verification on the profile page (account) is recommended to pass in advance.

If you have any questions, you can contact us by email:

[email protected]

[email protected]

Sincerely,


BonanzaGame team

Dear halaal08,

Your withdraw from BonanzaGame has been processed.

Charged Amount, EUR: €9,519.67

Order Amount, USD: $10,848.63

If you have any questions or difficulties, please, contact us at:

[email protected]

[email protected]

Email for BonanzaGame notifications: [email protected]

Sincerely,


BonanzaGame team

Hello.

Your application has been fully processed by us. Please write to Financial Services for additional information: [email protected]

Sincerely,

Bonanza Game.

staus Unresolved
€9519.67

Complaint Statistics

Resolved 18
Avg. Amount $ 1,481
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

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Player rating
7.3/10 31 reviews

Top reviews from our players

What I want when I play at the casinos is that they have all the games I love, and they have all the games I like :)
Also the welcome bounty is very good, I tried play and won here.
They support a lot of deposit methods, including cryptocurrencies.

The withdrawal was very slow, it took me more than half a month to withdraw the $ 1000 but it has not been fully completed until now.
The online support is unfriendly, I am afraid to ask them for help every time.
They need to improve if they want to retain customers.
And I have a little bit of technical problem in the process of playing here.

Dear DUYQQQQ, Thank you for your feedback. Feedbacks from users helps us get better. We have always worked and continue working to improve our casino. Please can you contact our support team to resolve your technical issues you faced with? Best regards, Bonanzagame Team

user avatar

Honestly speaking, I am not familiar with the casino’s owner WoT NV, but I’ve played at a few other casinos operated by Limesco (or is Limesco the owner too?). BonanzaGame Casino is the latest one, but only because of its very interesting offer of 100 no-deposit free spins for new registrants. Well, as usual, I was bored at that moment in time and I needed some dopamine rush, so I finally decided to sign up and take up that irresistible offer.

After signing up, I got my profile completed, got my email verified, then started playing on that 100 free spins on Mascot’s game, Queen Of Spades. Each spin was given on $1 bet per spin, which was a lot actually, so I did expect to get a nice big final payout from those spins, $91.20 to be exact. Its wagering requirement was only 20x, but wagering would only be counted with real money no-bonus-taken play. It may indeed require many deposits in order to complete that $1824 wagering amount, which I wasn’t very keen on, simply because I wouldn’t be able to make any deposits. I only had very little money left in my ewallet!

Anyway, after finishing my play on those free spins, it took me a few days to finally decide and make one deposit at BonanzaGame Casino, not to try and complete that bonus wagering, but purely to give the casino a play. There are lots of game providers to choose from, with lots of games on the list, but having Playtech games was my main reason for playing there. I checked if I could take any other deposit bonus, but since that no-deposit bonus was still active, none was allowed, so I made a small deposit of just $10 to pass my time.

So, what could a measly $10 deposit do? Give a few minutes of play, that was all! Hahaha. So I played on my favorite Thai Paradise game from Playtech, but it played very coldly, I couldn’t get any decent wins at all, except for a few very small insignificant wins. Very soon after, I was left in disappointment, getting no satisfaction whatsoever, and with a big duck’s egg in my credit balance. Sigh.

I couldn’t test anything else about the casino, not with that simple $10 deposit, but from the info that I can see, this BonanzaGame Casino should be a reliable and safe place to play at, with good games selection, good deposit, and withdrawal options, and with good customer support services too. Not proven by me as yet, so do take these comments with a pinch of salt, so to speak, but yes, I will be back to give this casino more plays and try-outs soon enough.

Dear AFI4WINS, Thank you for your review, much appreciated! We are always trying to improve the service and gaming conditions for our clients. If you have any questions, you can always contact our support - they will help you to solve them. Best regards, Bonanzagame Team

user avatar

Good and very convenient casino design. A wide range of providers, payment methods, as well as a choice of languages ​when registering. Constant mailing with promos from the institution.

Registered for more than 2 years in this casino. But surprised, after so much time, my account is blocked. Life Chat tells me to contact support via mailbox. I did not receive an answer, but mailings stopped coming from this office.

In 2019 I start to play at bonanzagame casino, it was a great casino and the payout was really fast if you won a small amount, the support was not very kindly and helpful but it was ok. The had good providers and in all the time that I played there I received a lot of points to move on to a next level.

Today I login to my account and I lost all my points to reach the next level, they have removed my password and ask me to verify my email address and my phone number, but I can only do that after winnings some money and they won't accept my same email address again. I have from all the live chat screenshots and also a script sending to my email address. I don't trust that casino anymore, to bad because before the casino was ok. Greetings

A month ago I had never heard of bonanzagame casino. But I really wanted to give it a try and luckily because the support team is very friendly and explains everything well. And if you win, your winnings will be on your neteller account almost immediately after you request them. They also have a lot of variety in games. I would say: highly recommended

I can't complain about anything. If only all the casinos were just as correct and paid them all so quickly. An example for many casinos. The only thing I don't like is the times I don't win

Good amount of games and nice bonuses. Website loads fast on mobile that's a big plus too

Won 390 euros in the 15th. I was previously verified but not anymore now. No problem I verified again. When I contact support I get to hear to wait and I'll get paid soon but when I ask how long skrill takes they say it's 12 hours max. I also get told to email support that handles finances because usual chat doesn't. And I did over 24 hours ago and got no answer so far. This is the second time there's problems with paying me. It's an e-wallet for crying out loud.. Keep getting emails with congregations on my winnings. So pay me already!

I really liked casino. I play casino for 3 years and never had problems with withdrawing money. I like customer support, always communicates politely and helps to solve the problem very quickly. I like a huge number of different bonuses and that free spins with wager 0.

I do not like that there are not some favorite slots.

-Nice selection of games
- Won 500 euro's
- First all of my winnings got paid
- Nice bonuses every week

- All of the sudden I need to go through verification again because I won a bigger amount then usual I guess. But I sent front and back of my ID and even a PDF with my paycheck and name, address and everything on it. But yet they keep asking me for "other ways of proof". I included myself in a picture with my ID for crying out loud.

I love Bonanza Game! It's a pleasure to play here, there are many games, free spins without a wager. It is a place where you can win and the payment is done quickly in a few minutes. It is a truly honest and generous casino. Live Chat immediately answers all your questions.

I like it, something negative I have not noticed, when I notice I will let you know.

Fast Withdrawals, a lot of game's everione find some games what like, helpfully support

I dont have any confused, except that unfortunately there are no games to play it

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