Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Terminated

BonanzaGame Casino has been terminated due to being unresponsive. Consider these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

BonanzaGame Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 31 reviews
7.3/10
31 reviews
Complaint Response 26 complaints
3 days avg. 26 complaints
What we like
  • Features numerous exclusive video slots
  • Plentiful games from several platforms
  • Mobile version available
  • 24/7 customer support
  • Secured with SSL encryption
  • Proven fair by an independent auditing agency
What we don’t like
  • Several country restrictions
  • Live dealer selection not included
  • Somewhat limited number of video pokers
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


BonanzaGame Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://bonanzagame.com/
Established
2016
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Finnish, Russian, Norwegian, Polish, German, Korean
Casino Type
Instant Play, Mobile, Crypto Casino

BonanzaGame Casino is an online casino, owned and operated by Limesco Limited. The casino is supported by some of the leading software providers, like NetEnt, Microgaming, Nyx Interactive, Playson, Endorphina, Pragmatic Play and World Match. All video slots and casino games can be played through a web browser directly, while the majority of the games are also compatible on mobile devices. BonanzaGame Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Due to some strict regulations, players from certain countries will not be able to access BonanzaGame Casino. The list of the restricted countries includes the United States, Turkey and Cyprus. 

Mobile Gaming

Mobile users will be happy to find out that BonanzaGame Casino offer dozens of popular slots and table games on their mobile site. No downloads are required, all players need to do is visit the BonanzaGame Casino website in a mobile browser and find their favourite games to play.

Security and Fairness

As BonanzaGame Casino is regulated by the Gambling Commission of Curacao, players can rest assured that casino’s software is being tested and controlled regularly.

Since BonanzaGame Casino offer the games from reputable gaming vendors, all these games are audited routinely for fairness by independent testing agencies.

StallCation

Complaints

Read the complaints other players have left for BonanzaGame Casino. Learn more about complaints.

Show all complaints
BonanzaGame Casino - Unfairly confiscating €3701 and lying about terms
On the 25th of April I received a promotion to my inbox which made me recall that I had a Bonanzagame account. I logged in and made a €100 deposit (not claiming any offer). Played for a couple of hours and eventually ran it up to €3801 that I requested a withdrawal for.

I started submitting verification documents that were approved. However, later in the day I received an e-mail saying that players from Sweden aren't accepted to play due to the new swedish regulations and my account has been closed and deposit refunded.

This is not correct and it's perfectly fine to allow swedes to play as long as it's not in Swedish krona and that they're not targeting swedish players with their marketing/language. I was playing in Euros and in the english language. They have also sent me around 100 promotions this year and my account was fully open and deposits activated and my account has been registered in/from Sweden the whole time - which makes it a great coincidence that after 100 days into the new year, only after my considerable win are Swedes forbidden to play.

I have obviously made a stir about this and will continue doing so, through all means at my disposal, but the most incriminating thing in all this is that on Friday they actually had the audacity to link me to their terms saying that sweden hasn't been allowed since January - despite a simple google cache search shows that Sweden wasn't in the forbidden list as late as last week.

I am happy to provide any details you may need.
staus Unresolved
€3801
BonanzaGame Casino - 3 months later they still didn't pay me

I requested my withdrawal from this casino back in November after winning a big amount. They requested a bunch of documents , which I sent. It took me 2 month just to verify my account because I had to follow up on them through email and live chat. I had to post a complaint to an online website because they won't reply to my emails. After many weeks they started emailing me again and now my account is fully verified but they won't pay me! They told me "funds have been paid" but they did not send the funds!

I keep on contacting them through live chat and said I should email [email protected] but finance never replied!They said they paid it but I never received it! It has been almost more than 3 months and still he casino owes me missing payment €9,519.67.

This is what they emailed me so far,

Dear halaal08,

Your request for withdrawal of €9,519.67 has been sent for processing.

Cancelling of request can made in cashier (login is required for access).

To accelerate the procedure of withdrawal to the payment details the verification on the profile page (account) is recommended to pass in advance.

If you have any questions, you can contact us by email:

[email protected]

[email protected]

Sincerely,


BonanzaGame team

Dear halaal08,

Your withdraw from BonanzaGame has been processed.

Charged Amount, EUR: €9,519.67

Order Amount, USD: $10,848.63

If you have any questions or difficulties, please, contact us at:

[email protected]

[email protected]

Email for BonanzaGame notifications: [email protected]

Sincerely,


BonanzaGame team

Hello.

Your application has been fully processed by us. Please write to Financial Services for additional information: [email protected]

Sincerely,

Bonanza Game.

staus Unresolved
€9519.67

Complaint Statistics

Resolved 18
Avg. Amount $ 1,481
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
7.3/10 31 reviews

Top reviews from our players

Highly enjoy this casino, great range of games. Super fast payouts always make for a good gaming experience.
Would recommend checking them out!!

Dear KITTY91! Thank you for your feedback.Bonanza Game works on improving the product.

user avatar

Extremly fast withdrawals - I have never waited more than 15 minutes!

When you're playing with bonus money you have to refresh your gaming session when you ran out of your real money balance. It's not a big pain but it's something that I would change. I highly recommend this casino despite of this little problem.

Thank you very much for youк feedback. We will work hard to get better and soon fix your little problem.

user avatar

I wanted to share my successful campaign in the world of bonanza))
Usually I do not write good about casinos. Usually I write when I hate smth. But this time I want to change my principles. I made a deposit of $200 and finished the day with $9800. Why do I write the day? Cuz I played 12 hours almost non stop. I love betSoft and netent. I played so long cuz almost every game gave me profit, like as they were set up for distribution, and was the lucky one who collected all their gifts. I put payout request. After that I received email that I should pass verification of my account. Gave them all documents they requested and period of my torment began. After all, when you wait for this f***ng verification, every minute seems long in life. Every 30 minutes I wrote to live chat, hurried them))) And here it is, a miracle - two hours later I got email that I'm finally verified!

I put $9000 to payout and left $800 to play. Lost them all in Microgaming, I hate their slots, I never win there. Approximately two hours later I received $1000. Why just $1000?? Support explained that it's daily limit! I was unpleasantly surprised. They have a limit of 1000 per day. I have to wait now and try not to lose my winnings until they finally withdraw. I asked them to block me until they pay me in full. They did well here. I'm in block, every day I receive $1000 with $6000 already received.I'm glad that I came across your casino guys !!! I will definitely come back to you !!!

Minuses.
1) There is no my favorite game Divine
2) Limits need to be increased to 2000 per day

Dear JOHN1985! Thank you for your feedback.Bonanza Game works on improving the product.

user avatar

(Latest Update)

After 2 failed attempts at BonanzaGame Casino, that didn't stop me from trying a third time - hoping that it'll be third-time-lucky for a nice change. So I made my third $20 deposit and paid that huge $2 deposit fee yet again, wishing that I wish I could deposit $50 instead to avoid paying that fee, but I'm not a big depositor anymore, not like before.

Well, after getting that 100% bonus money instantly, I played on my favourite game Finn And The Swirly Spin game, as I would usually do, but this time around, the game wasn't blocked like before, so that made me a bit happy, hehehe. But when the game wasn't playing good at all, I then switched over to playing my favourite Microgaming games instead. Such a pity that Supe It Up and Isis were/are still not available for me to play, so I played on Beautiful Bones, Deco Diamonds and Break Da Bank Again (this game is a real love-hate kind of game for me, hehehe).

Well, it was indeed third time lucky for me! Break Da Bank Again gave me 5 Blue Gems on a winline and paid a nice $225.75 win with my $0.27 bet, and that assisted me greatly in completing the wagering requirements on the bonus amount and making a withdrawal at last! The win wasn't a lot, but it was still a win, and that's more important to me, hehehe. I then uploaded my documents for verification purposes, hoping that they would be approved and not rejected, as what has happened to me at a few other casinos recently. Then I happily went to bed! Hahaha.

Upon waking up, the first thing I did was to check my email for any notification from BonanzaGame Casino. Yep, there were a few in my mailbox from the casino, but the best one was a notification from Neteller - payment has been received! Whoopiee!!! Thank you BonanzaGame Casino for not disappointing me! My documents got verified and my withdrawal got approved and paid, all within a few hours lapse! Superb! If only my favourite Supe It Up game was available in their games portfolio, plus games from Play'nGo as well, then I would have rated BonanzaGame Casino with my highest possible rating of 9-Stars! A 10-Star rating is simply impossible, because no casino can ever be perfect! Hehehe.

Dear AFI4WINS! Thank you for your feedback. Bonanza Game works on improving the product.

user avatar
Inactive user
6/10

Good games and every weekend they have a 100% match deposit. One time I violated the rules by betting more than 5 while I had bonus money. I wasn't sure of it because your bonus money and real balance is separated from the start when playing games.

You can't bet more than 5 dollars despite the fact that your deposit money and bonus balance is separated. So while there is any bonus on your account, even if used or not (because first you play with your deposit), you still can't bet more than 5 dollars and thus playing games like blackjack like it is supposed to. I have deposited many many times, but I have not once gotten any reward or comp points which I can exchange for credits or anything of the kind.

Dear ARIA! Thank you for your feedback.Bonanza Game works on improving the product.

user avatar

Love playing here great layout great platform, great games.

The fact that one cannot see the support staffs name chatting 2,

Dear HOTPSYBOY! Thank you for your feedback. Bonanza Game works on improving the product.

user avatar
Inactive user
2/10

The site has a nice layout/theme, but that's about it.

I honestly don't know how anyone can recommend this account. The site lags horribly, games don't load, balance gets bugged.

And the worst part of all, I got kicked out of the games several times: It did take my money but the spin was gone. I even spinned some times where I won something, but the winnings didn't get added to my balance. Just a complete scam.

Live chat completely ignores my questions. Never again, such a waste of my money. There are so many better casino's that actually care about their costumers.

One fine day, I received a promotional email in my mailbox from this BonanzaGame Casino, and I was happy to see that the casino was offering 150% first deposit bonus plus 50 no-wagering free spins. Oh boy! Who doesn't love no-wagering free spins, right? That got me interested right away, so I visited their website and browsed through their promotions, their bonus conditions and also checked for any restrictions on my country. The light was green, so I got myself registered without any hesitations at all.

The first thing that I noticed, and liked, was that the website loads well with my slow 2G ISP connection, and navigation between the webpages was quite fast and smooth too. Good! This would save me a big bundle of my subscribed data volume each time I play at the casino! Hehehe. Looking at the games list, I was also quite impressed with the selection available, with games from many game providers, including my favourite Microgaming, but - there's always a but - Play'nGo games are not available, so that sucks a bit. Worse still, my favourite Microgaming games, Supe It Up and Isis, were also missing from the list. Argh!

Nevertheless, I decided to go ahead and make my first deposit at the casino, and imagine my shock was I saw that each deposit via Neteller would be charged a ridiculously high fee of $2! What the argh! Some casinos do charge up to 3.5% fee for deposits, but $2 for each and every deposit? Oh my god! This is the highest fee that I have ever come across! My first instinctive action was to simply log out and to request a closure my account, because I have never accepted such fees at any casino that I play at, except on very few exceptional cases. Yes, I did logged out immediately after seeing that fee, but logged in again later on, after reconsidering that nice 50 no-wager free spins benefit. Yes, no fees would be charged for deposits of more than $50, but I'm a small roller, so all my deposits would incur this ridiculous fee, and that is one huge deterrent for me! Closing both my eyes, so to speak, I then made my $20 deposit, got that $30 bonus, but the 50 free spins needed to be claimed from their Live Chat host.

I tried to play Finn And The Swirly Spin game, but a message popped up indicating that the game was blocked. Ah! That's good! At least I know immediately that I cannot play on that game, even though I may not actually agree to the game's restriction! In fact, I actually do not agree to it at all! I also found out that a few other newer games were also blocked, although these games were not in the restricted games list. Argh! I ended up playing a few other games, like Wolf Cub and Steam Punk Heroes, but none were playing good at all. When I was down to playing with the bonus money, after losing my deposit money, I then tried on Finn's game again, and surprisingly enough, I could play it! What it is that this game is blocked from playing with real money? Sheesh!

Honestly speaking, I do like the casino! It works well with my 2G ISP, and the games would load quite fast too, but - again another but - my favourite Microgaming games are not available, and I especially do not agree to that $2 deposit fee! Yes, that fee paid for the 50 no-wagering free spins, but those free spins paid me peanuts, so it wasn't worth it at all! Sorry BonanzaGame Casino, looks like there won't be any more deposits from me, no-wagering free spins or not!

This is the best casino I regularly play! Offers gr8 amounts of bonuses EVERY week! Cashouts are lightning fast (I have had many of them from here and they always arrive 0-12h. Once my 1000$ withdraw was on my skrill in 4 MINUTES)!

Support has answers to all the questions and the site has the best games there's available! I <3 Bonanzagame. I command YOU to play here NOW ;)

Can´t really write anything here. Everything just runs so smoothly cant complain about anything :)

I want to write about this casino. Usually I do not leave reviews. But here I think that I must!) Everything here is super! I like it.

1) Very fast withdrawal of money. What yesterday, that today they withdrew my money in 20 minutes!
2) Support is good. Not great, but not bad.
3) A pretty good bonus policy. I of course lost all first three bonuses) And then on the fourth deposit, I was lucky. Casino gave)
4) The software is pretty good. Does not hang, does not crash. Everything is pretty quick and understandable.
5) Here there are my favorite games, microgame and netent!)

Nothing! Is that, why is there no game DOA?.... I do not even know what to write here))) everything seems to be very cool.

Thank you for your feedback. I'm glad you enjoyed our casino!

user avatar

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play