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1ACasino

0
CasinoRank
6.8
Player rating 25 reviews
Complaint response 3 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • 24 hour withdrawal timeframes
  • Live chat is available
  • Mobile friendly design
What we don’t like
  • Limited support hours (Mon-Fri 3pm - 11pm)
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German, Finnish, Spanish

Established

2018

Licences

Curacao Gaming Control Board

Affiliate Program

Company

Casino Type

Instant Play, Mobile, Sports, Crypto Casino

Deposit Methods

Direct Bank Transfer, Ethereum, Bitcoin, Dash, Boleto, EPS, POLi, Skrill, Neosurf, Neteller, Sofort, Paysafecard, QIWI, UnionPay, WebMoney, Visa, MasterCard, Zimpler, Flexepin, iDEAL, AstroPay Direct, MuchBetter, Payz

Currencies

Euros

Withdrawal Methods

AstroPay Direct, Bank Wire Transfer, Payz, Flexepin, MasterCard, Neteller, Skrill, Visa

Withdrawal Times

EWallets: 0-24 hours
Bank Transfers: 3 days
Cheques: Not offered
Card Payments: 0-24 hours
Pending Time: 0-24 hours

Withdrawal Limit

EUR 10,000 per week

Software

NetEnt, Games Global, Amatic Industries, Wazdan, Playson, Evolution Gaming, 2 By 2 Gaming, GameArt, Ezugi, Big Time Gaming, Lightning Box, Just For The Win, Ainsworth Gaming Technology, Core Gaming, Casino Technology, Rabcat, Fantasma Games, Red Tiger Gaming, Genesis Gaming, NextGen Gaming, Betsoft, iSoftBet, Pragmatic Play

RTP

Not stated

Live Chat

Contact

Email Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

1ACasino is an online casino where members can pick from a suite of games that include slots and table games to their live casino. The casino also boasts several top performing software providers giving players plenty of entertainment. These include the likes of Microgaming, NetEnt, Betsoft and iSoftBet. The site is available in multiple languages that include English and Spanish and it can be reached instantly through a web browser. Members can also enjoy their mobile casino. 1ACasino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These include players from France, Hungary, Latvia, Portugal, Singapore, The Netherlands, Curacao, Turkey, United Kingdom and the United States of America. The full list of restricted countries can be found on this review page under ‘more casino details’. 

Virtual Games

Players hoping to try their luck on video slots have hundreds to choose from here and they’re from some of the best providers in the industry. The casino has slots from the likes of NetEnt and Microgaming then there’s one from Betsoft, Pragmatic Play and loads of others too. The search engine will allow players to search for their favourite provider and can also find single games quicker too. Titles include the Immortal Romance Slot, Admiral Nelson Slot, Jack and the Beanstalk Slot, Miami Beach Slot and Dead or Alive Slot.

Anyone who prefers table games will again find lots available from different software providers. These include various games of blackjack and roulette alongside other popular table games too. 

Finally, members can also search for their favourite video poker games as well. These include All Aces Poker, Joker Poker and Deuces Wild.

Live Casino

The casino is also home to a number of live dealer games which are open around the clock with real life dealers able to take bets. These include games like Live Roulette, Live Blackjack and Live Baccarat, hosted by both male and female dealers. 

Mobile Casino

1ACasino is available on the go too! Players with a busy lifestyle or ones that just enjoying playing from their phones can access the casino through virtually any mobile, smartphone and tablet device. A selection of the casinos games will be available and the mobile version of the site can be reached through a compatible mobile browser, no app required. 

Support

Anyone who needs help and assistance can use the casinos customer support team who are available through their live chat facility. This is currently open Monday to Friday 3pm - 11pm and is not available on weekends at the time of writing. Players can however use the casinos email support around the clock. 

Security and Fairness

When it comes to security the casino uses SSL encryption and firewalls which will always help protect players personal and financial transactions. These ensures that data is encrypted before it is transmitted over the internet. 

They use a random number generator too, so members can play here and have peace of mind that the games are fair and random

Player Reviews

6.8
25 reviews
Sort by
Date
Relevance
Player rating
gilbert009
5 years ago
8

I found this casino because it is a sister casino of the one that I am playing on dayli. So almost all the best because they are created similarly. I feel good playing there but sometimes I play here as well. Easy deposits, easy withdrawals... hundreds of games. No problems in paying out.

The same complaint I have here is like for the sister casino... I am Canadian and when I like to play, at that time the chat people are not available and that sometimes leaves me with no replies on my questions.

Aufwiedersehen
5 years ago
9

Fast withdrawals, as they say within two business days. Never waited more than that. I love the game range, for everyone something. Customer service available all day long. Now, I just wait the luck to strike me to get some real cash.

Nothing special to complain about, everything I need in one casino is provided here. Perhaps I would like to get more bonus offers in my email during the weekend, and that's all.

big.layla
5 years ago
10

I play in this casino almost on a daily basis and I gotta say, I am surprised with the winnings. There is nothing special in the layout of this casino, but boy... does it give!!! I do not need anything special from casino but my favorite three games, decently fast withdrawals, and available chat for Australian time. And I am quite satisfied with that. Thumbs up for this casino. I'm a fan.

Sometimes when I am out of money and I don't have a possibility to deposit, I wouldn't mind if you'd give me some freebies or some cashback. I wouldn't have nothing against it. I will explain in your lovely chat.

vladivostok
5 years ago
9

I found this casino recently and decided to open an account there. For a start the verification was lightning fast and that was a good sign to begin with. The great amount of games and providers, planty to choose from. The Live chat operators are always nice and polite with a genuine need to resolve any issue that you have. I have nothing but positive experience with this casino.

I would suggest sometimes would be motivating to get some freespins or some 'surprising' big bonuses on big holidays or something like that. Other than that I am ok with your promotions.

Nedel4o
5 years ago
9

Excellent casino, quick verification, quick withdrawals (On Skrill, and ecopayz too), hundreds of games, lucrative bonuses, customer service available at any time.

A several times one of my favorite games didn't want to load, so I contacted the customer service immediately, they sorted it out in an hour. Perfect service.

notnowbaby
5 years ago
9

This casino brought me so many times long needed luck. I was desperately looking for it on another casino, but after I tried this one, it struck me out of blue.

The withdrawals I was waiting a couple of days longer which made a little bit nervous, but at the end of the day, all of them were paid out as they informed me on email.

veronica89
5 years ago
8

It is a not bad casino with a lot, a lot of games to select. Site is very easy to navigate on. Chat support is available all the time. Many deposit/withdrawal options. Worth trying anyway.

Games search bar is quite hard to find, in most other casinos, the search bar is somewhere on the top. That is something that I don't like about this casino.

Connector
5 years ago
8

1aCasino is one of the latest casino I joined. Found it as a sister casino on some others casinos where I play regularly. Most of the things here are satisfying to me including variety of games, bonuses, withdrawals etc.

Recently there were some updating maintenance works that prevented me to play for two days, but eventualy they fixed the issues and it was again ready to roll.

Message
JoonaH
5 years ago
1

Nothing. This casino is a fraud. They dont pay players their winnings. I am amazed that it is not blacklisted yet. The site is also a mess. Check those fake reviews here btw.

They do not pay withdrawals. I got my first withdrawal but the 2nd one has been pending for 5 weeks and they do not reply to Askgamblers complaints because they dont care. I have contacted live chat 5 times and sent 3 emails. They dont answer email and live chat tells the same thing everytime. They also do fake reviews here if you look those ratings below. Blacklist this casino asap!

Message
giogiogio
5 years ago
9

Nice welcome bonuses. Fast verification (about 1-2 days). Withdrawals (two working days), Games more than enough. Very friendly and polite customer service.

The bonus wagering was x75 the bonus amount which I find extremely high to be honest. Few times I got a no deposit bonus and the wagering was unreachable.

peromikonen
5 years ago
9

Overall experience playing on this casino is really delightful and I will come back for sure.
Verification went really smoothly. The support is excellent and helpful.
Site easy to navigate and search among countless games.

The overall design of a site doesn't look too attractive in my honest opinion, and on of my favorite games ‘Book of Ra’ is not on the games’ list. But overall this is a fun casino.

Message
bombastic
5 years ago
9

A lot of games my favorite ones included. Didn't have luck so far, but I enjoy playing at this site. Verification is very fast, and for withdrawal I will see when I manage to make something.

The online support is not available 0-24, so few times I had to wait till it is open so I can be informed about bonus. Other than that it doesn't look bad at all.

quinzern
5 years ago
1

Nothing to be honest. Stay away from this casino please . They have some games but not enough. I really don’t have anything good to add. I am only writing in order to complete 150 caracters.

I have been waiting for my withdraw for over 3 months.
I have sent many emails - no reply. Made a complaints here on askgamblers - no reply. The only guy replying on this site is tech support "Robert"! I doubt I getting payd - and guessing I am not the only one!
StaY AwAy from this casino!

Inactive user
6 years ago
1

Nothing to be honest. Stay away from this casino please . They have some games but not enough. I really don’t have anything good to add. I am only writing in order to complete 150 caracters.

Where to start. the design is horrible . They don’t have basic things that any casino has . No limits set. No history of payments nor gaming . It seems completely dodgy. The customer support is inexistent as they don’t reply , the chat is barely online. I am waiting for 20 ways my withdraw of 2300 euros . Not winning by the way. They gave me only 850 euros and then hey dissapeard. The website is down and there is no way to access it anymore . I feel like they were a fraud and stole people’s money. I hope I am wrong . I placed a complain vi AskGamblers and waiting a reply. If it ever open stay away! Completely amateurs

1ACasino
6 years ago

Hi,
sorry for the issues, you should have received all meanwhile, please check otherwise please contact us again via mail

Gudaitis
6 years ago
9

I came across this casino two months ago while I was searching for some new casinos with nice deposit bonus. Stumbled upon 1aCasino. Claimed there my first deposit bonus and managed to make a decent withdrawal out of it. Within one hour I had my documents approved and my winnings were paid out the very same day. Good job!

I have sent them an email to increase the bonus for loyal players who come almost every day. I think we should have more benefitial bonuses than newbies. That is just my hones opinion.

Message
Lousine888
6 years ago
1

There is not much to say about what I like. The random games. The website structure looks nice only.
There are nice slots for slot lovers. Although I have not seen any jackpot slots.

Customer support, the attitude towards players. They also breached responsible gambling and now they don't take any liability.
As they only say they have not received my email. So that is very upsetting. Overall I don't recommend this casino at all.

Fedor84
6 years ago
8

This casino is fun and exciting to play... with so many different slot games to choose from, it cannot be boring at all. My first withdrawal was finished next day and money was already on my account. They allow a lot of options as a deposit which is important for me because I don't like to pay anything online with my personal visa kard. Verry good casino.

I dislike that they don't have a customer service support in the morning too. I love to play before I start my job and few times I wanted to ask something in the chat but it was offline.

Message
klinik
6 years ago
4

Nothing much to say about the good stuff in this casino. Maybe just that, that there are some of the popular providers and that is about it.
That is all.

I made two deposits there. With first one I got the first deposit bonus (100%). Luck was not on my side as usuall 😶). After a day or two I made second deposit and again, first deposit bonus was credited on my account. I tried to go on chat to ask about that mistake I guess but the chat didn't worked. I wrote email about that two times first deposit bonus and didn't get any response.
More then a week later they stil didn't reply. In my opinion that says a lot about their attitude upon customers.
I also play on my android and the site has some weird design that is not easy to navigate and it is hard to understand "the system".
Never again.

Message
1ACasino
6 years ago

Dear Player, we are sorry for your experience in our casino. On behalf of the bonus used in normal case there is a button where u can turn on/off the bonus during depositing. On behalf of our live chat as you can see here on askgamblers chat opening hours are from 3pm-11pm and as we can see you were there at 10-11am.
Regards
Your 1ACasino Team

TurboZo
6 years ago
9

I was actually preaty surprised by this casino, a lot of different games, the verification was fast exactly how they said in chat support, they pay off back on kiwi card which is perfect for me.

There is no game Book of dead 2... I hope they will somehow 'squeeze it' into their game list.
Sometimes after playing out they don't cancel the wager so I have to contact the support to do it manually.

Message
dejfid88
6 years ago
9

Casino got Wazdan, lots of NetEnt games, and some cool Microgaming ones. All works clear and fine.
Got Skrill as deposit method. My withdrawal comes in 5 days.
Online Chat is usually avalible and is very helpful.
Cool 100% bonus on depo.

Hope it grows fast, and soon fix for example 'Bank history' in account settings.
Also will be cool if Play-N-Go apperas as games provider.
Interface looks very simple..

Message
Piscsardine
6 years ago
7

Lots of game.
Got my cash out with in 10 days
It’s a young and small casino ... but trustable!

Nothing on the site to follow your transaction. It’s a bit scary but finally got paid. I was not trusting but I have to say that it was fine.

Message
Casinolover717
6 years ago
9

The experience is unexpected positive, after verifying (use the regular support email address) the transactions get handled fast and quick.
Helpful support via chat, Juliana always there to help.
Continue this way.

Small bugs do not let all games load on desktop version.

Message
Mr.Santoro
6 years ago
9

My experience with 1A Casino is completely different than LIJABA's. I got some promo code of 5€ on my email... wagered it off and won 54€.
I contacted then support and she told me, Julieta or something was the name... that I need to verify my account first...
And she gave me a contact address where I sent my official documents. In about one and a half days I had the whole amount on my bank account. As far as I know, support doesn't process the documents, there's a specific contact email somewhere on the website.

I didn't like the black background color of the site, it made me a bit depressed. Although the games are colorful obviously :)

Message
lijaba
6 years ago
1

Nice games and I even managed to win something but........

Worst support ever - I couldnt withdraw the full amount of600 eur even though I wagered away the bonus - so I ended up withdrawing just 260 eur - when I asked the support why this could beshe kept telling me your withdrawal is under review. When I asked again why I couldnt withdraw the complete amount -she said 'I am only in support you should email myboss' - and as the guy above said the email address for the verification doesnt work

Message
Casinolover717
6 years ago
4

NetEnt and Microgaming are available as suppliers in casino section
I am having a pending withdrawal, so I might adjust the review

Email address to send in documents does not exist, email bounces back
No chat available to peak hours
Site loads very slow
Looks unfinished

Message

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