Resolved
Resolved
Casino Heroes - Self exclusion problem
Hello have a problem with Casino Heroes where I closed the account permanently a couple of times but that is only to contact support so the account is ...
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€14,900
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Star Games Casino - No response after withdrawing 14,9K winnings
This tuesday I opened an account at stargames.com because they offer evolution gaming. I play on different sites that offer evolution gaming. What I ...
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Resolved
Royal Panda Casino - Forfeited my bonus by an accident, please help!
Hi Royal Panda Casino! I just started playing online casino and i am not familiar with the online websites and such. I have accidentally removed my ...
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€100
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All Slots Casino - Withdrawal confiscation, no response from support on email, false information on chat support
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iGame Casino - Winnings Confiscated, Deposit Refund Declined
A mother and son has deposited to this casino. Seperate verification documents etc. but unknowingly from the same household. Mother claims the ...
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€951
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MisterWinner Casino - Withdrawal still pending
Hello On the 3rd February I requested a withdrawl of 951euro. It says withdrawals are approved on a Thursday. My request is still pending. My emails ...
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$1,100
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Prism Casino - Haven't received the other half of my payout
Nov.27th around that date I requested a withdraw in 2 transactions 1) of $ 1700 and 2) of 1100. Dec. 4th the first was approved and 2 weeks later I ...
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$900
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Silver Oak Casino - Delayed Payment & Poor Support
I sent all of the requested/required documentation for withdrawal. My withdrawal was approved on 01/08/2016. I was told to wait 7-10 business days and ...
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£30
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888 Casino - Account has been disabled after winning from a free £88 start up bonus
So I had won £30 from 888 casino playing the slot machines. I decided I wanted to withdraw the money so I did. I gave them my drivers license number ...
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£10
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Total Gold Casino - Refusing to honor a bonus as advertised
Could you help signed up to total gold casino saying £10 free no deposit didn't get bonus I've contacted them there saying they haven't received my ...
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Resolved
Slots Village Casino - Making it Difficult for Me to Close My Account
I have emailed Slots Village several times requesting that they close my account. I have received one reply from them asking if there were any ...
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$525
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Vegas Casino Online - Seriously delaying payment
I made a withdraw of 525.00 on 1/25/16 , it's been pending. I try getting help to see why it's taking so long , I contact customer service and they ...
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€2,755
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Play Fortuna Casino - Withdrawal delayed for too long now
I have been a member of playfortuna for a year. In that time I have deposited many times and made a number of small(under £100) withdrawals. In ...
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$300
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Raging Bull Casino - Stalling payment for over 12 days
hello here is the deal i m playing raging bull casino since september, i have made succesful withdraw with ecopayz(in 2day just like its suppose to ...
Resolved
Resolved
Polder Casino - Wrong software calculations while playing Guns'N Roses slot game
I have been given the wrong calculations for a £3 Bet polder casino is paying its players 10 cents when the player has a win. They then have refused ...
Resolved
£1,300
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Casino Cruise - Stalling payments for ever
I recently won 1300 pounds without bonus. Tried to withdraw and had to verify, fair enough... Sent in documents I usually use for casinos but on this ...
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$150
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All Slots Casino - They did 3 unauthorized transactions from my credit card!
Hello First of all this is my first time playing online casino, i already spent 860 in less then 12 hours with all slot casino, i registered it on ...
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€1,000
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Euromoon Casino - Unfairly confiscated winnings claiming bogus 'technical problem' with one of their slots
Hello, around 2 weeks ago I made two deposits on the Euromoon casino site of £100 each around 1 hour apart. I gambled on the casino and won 2000 ...
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Resolved
BetRally Casino - Wagering requirements problem
Hi, I did my first deposit (about 180€, account in swedish SEK) and recieved a welcome bonus. I played and won (about 6000 €). To begin with, I ...
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£170
Resolved
Foxy Casino - Self excluded from 888 but still allowed to open, play & lose at Foxy Casino
I took the decision to self exclude myself from 888.com and several other online casinos because I have a gambling problem. It's been a few months but ...
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£3,800
Resolved
Casino Cruise - My verification process never gets completed
Hi there, Can you please help me with a complaint I have with casino cruise. I won some money last week, which upon withdrawal was requested by ...
Resolved
kr650
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Jackpot Mobile Casino - Promotional bonus not credited as advertised
Hello, Januari 29th i recieved an e-mail from Jackpot Mobile Casino to get a 600% first deposit bonus. So deposit 100SEK play with 700SEK - ...
Resolved
Resolved
Thrills Casino - Money not credited, support not interested to help
I deposited via skrill. The money was taken from my skrill account but not booked on Thrills. The customer chat treats me like a cheater saying i ...
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£110
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mFortune Casino - Holding my withdrawal request
Hellow .My issue is with mfortune casino .I have been playing with mfortune for sometime now ,and to be honest i have never have any problem with them ...
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Resolved
Glimmer Casino - 300 free spins on starburst not given.
Signed up got my first free 50 spins in the form of a £10 balance deposited £20 didn't receive 300 spins worth but £20 contacted chat and was told ...
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Resolved
Cherry Casino - Waiting of my Money 6000€
Hello, I have a week before playing at Cherry Casino because my friends have told me. I won € 700 and immediately paid. Verification was fast and ...
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Resolved
Chance Hill Casino - Confiscated my legitimate winning
hello, I played at this casino last tuesday and used promotion with code HAPPY.My deposit was 20 eur and i got 10 euros bonus.After playing a bit a ...
Resolved
Resolved
Casino Cruise - Withholding my winnings due to fictitious bonus rules violation
Hi In total I have won £32k with casino cruise. They have been delaying my withdrawals since Wednesday 20th it took more than long enough just to ...