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No payment for Dec 2016 winnings


I won and was approved to withdraw a total of $6,487. My approval dates were 29Dec2016 for $2329, 3Jan2017 for $2329 and 9Jan2017 for $1829. At this time I've received $0. They have confirmed that they have my necessary documents and bank information. I have contacted them several times and I'm always given an excuse as to why I haven't been paid. I'm supposed to be a VIP High Roller client but apparently that means nothing. They have now stopped answering my emails and I'm unable to log into their software to chat with a representative. For the first time in over a decade of playing online I'm afraid I will not receive my winnings.
Disputed Casino Slots of Vegas Casino
Amount $6487

Discussion

User name
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

We would also like to use the occasion and suggest to player to contact our team and request complaint's reopening in case something goes wrong with their payments.

Thank you all for your cooperation.
User name loyalty-level-2
Today 08MAR17 I received 2 of my 3 payments. I have also received an email from Slots of Vegas advising the 3rd and final payment has been processed. I believe they are working on getting all my money to me.

I think we can close this complaint.
User name
Dear Slots of Vegas Casino,

Please let us know if there's some update regarding this case.

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

Slots of Vegas Casino Complaints

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