Resolved
Resolved
Spin Station Casino - Self excluded not granted, still able to deposit
I requested to be self excluded in February. I asked to be self excluded and have the email to prove this. Then I got an email saying if I re-open ...
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BTC0
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Play Casino - Hasn't refunded my 0.19 BTC deposit
Hi. I've been a member of play.casino for a year and my account is fully verified. On 7/3 I deposited 0.19 BTC for a 50% bonus. I managed to win 1.07 ...
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£420
Resolved
Foxy Casino - Refusal of refund after account blocked for self exclusion from another site operated by Cassava
On 1st March 2017, I joined Foxy Casino and deposited a total of £420. Upon viewing internet banking transactions the following day, I noticed the ...
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$1,050
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Club World Casino - Check bounced
I received a cash-out of 1049.99 from Club World Casino on April 26th 2017. I deposited it and today it was removed from my account as the check ...
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kr29,000
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Staybet Casino - Delayed payment of 29000 SEK
Dont really know were to start but today i have waited 2 week for my cashout from staybet. it started with i got an 150% match up to 1500kr so i ...
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$100
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Cool Cat Casino - Delayed Payment, bit of confusion
Hi, I redeemed a $50 free chip and proceeded to meet the playthrough requirements with $100 left in my balance. I submitted my withdrawal request ...
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$2,500
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Slots of Vegas Casino - Delayed approval on 2500 withdrawal
I recently withdrew 2,500 from my winnings beginning of April. It has been over two weeks and the withdraw is still not approved. I can't get ...
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£1,800
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Dr Vegas Casino - Delayed payment of £1800
I have been a member of Dr Vegas for many years when it stated as quicksilver slots then cyberslotz and now Dr Vegas. Over the years I have not had ...
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£500
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Dr Vegas Casino - Delayed payment of over £500
I am still waiting for my withdrawals that were requested on the 1st May to be authorised by the site. I have messaged them after the 5 working ...
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£100
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Dr Vegas Casino - Delayed payment processing
I am still waiting for my withdrawals that were requested on the 1st May to be authorised by the site. I have messaged them after the 5 working days ...
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€1,200
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Das Ist Casino - Not paying because of unjustified ''multiple betting strategies and suspicious play'' accusations
Dear all, sadly i have to open this case. Today i my account at Dasistcasino was closed, support said - from the casino management, My pending ...
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€1,000
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GoWild Casino - Refusing to pay my legitimate winnings of 3150€
After a cool down period, I got from my VIP manager 50 E VIP bonus to be animated again to play. I signed up and the VIP bonus was seen in my balance ...
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£200
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The Grand Ivy Casino - Stalling Withdrawal Since 6/04
I win £200 from this casino and withdrew it on 6/4 and it got withdrawn to a card where the account is closed. Having contacting them on a number of ...
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$7,000
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Karamba Casino - Verification documents already accepted being asked for again over and over!
I have had a decent win on Karamba online casino. I have submitted all verification documents and they told me (only on the phone) one by one that ...
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£40
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Power Spins Casino - Cannot withdraw my funds
I created an account and got the 50 free spins package without depositing with which I made myself the starting 15£ and after a alot of time spent on ...
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$200
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Slots of Vegas Casino - Waiting for withdrawal of $200 for more then 40 days already
Hello, on April 2 I won $ 200 in slots of vegas casino, sent documents and waited for payment. It took several weeks and I started sending messages to ...
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£450
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Dr Vegas Casino - Delayed payment £450
I made a withdrawal of £460 on the 2/4/2017 I contacted live chat on 7/4/2017 as it was still showing as waiting approval to which I was told would ...
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$100
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Planet 7 Casino - Prolonged payment
I was approved for a withdrawal 6 months ago and there was not any discrepancies with the withdrawal or the approval. It was for $100 dollars. I have ...
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$6,000
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Silver Oak Casino - Very slow on payments again
Once again, Silveroak casino is taking a very long time to pay out. I have three approved payouts for 2000+. One since the beginning of last month and ...
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$200
Resolved
Planet 7 Casino - Waiting and waiting for my payment, once again!
I said I will give this company another chance and yet here I am begging for my winnings again. It's only $200 but it's just not coming through, and ...
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£2,396
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Dr Vegas Casino - Withdrawals still not processed after 13 days
I made withdrawals of £419.73 on 20/4, £1775.85 on 21/4 and £200.87 on 22/4 which are all still showing as waiting authorisation. I have contacted ...
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£392
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Dr Vegas Casino - Approved Withdrawals Delayed Over 3 Weeks
I have had three "Approved" withdrawals from Dr Vagas that have yet to be credited to my account. 1. £219.90 (Approved on 17th April) - ID ...
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$2,500
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Silver Oak Casino - Missing payout deadlines and poor customer service
I have been trying to pull money out a couple of months now, constantly being denied because their departments "didn't get my emails" or "didn't ...
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$1,923
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Silver Oak Casino - Way beyond their own terms and payment schedule
After submitting my request for two months, they never reply or answer the phones to emails or a...Then the chat personell decide to abort the ...
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$2,200
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Royal Ace Casino - No payment, no information, no help
I won $2200.03 from Royal Ace. I submitted all documents as requested to [email protected]. The email came back "MAILER DAEMON" I contacted ...
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£353
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Guts Casino - Withdrawal made on 21/4/17 and still no further forward
I withdrew £353 on Friday 21st April, after a week I asked what is happening. Was told that there was a problem with the visa company returning money ...
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£750
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Hopa Casino - Delayed payment, no costumer support
Good Afternoon, on 03 05 2017 I did A cashout of 750 Pounds from HOPA CASINO, no confirmation email, trying to contact livechat but a robot its ...
Resolved
£652
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Guts Casino - Still have not received my winnings
I won £652 on this casino over a week ago and still have not received my winnings. I habe been told that my account does not need extra verification ...