Solved Casino Complaints - Page 618

PokerStars Casino - Account frozen for unknown reason

Hi,My account at Pokerstars was frozen for an unknown reason. This first occurred three weeks ago. I was told to contact support by email. I have also ...

Genesis Casino - Voided withdrawal due to retroactive account ''investigation''

I tried withdrawing around £1505 from my account (Unsure of exact amount as my account is now blocked) way back in December 2018I received the ...

CrazePlay Casino - Delayed Payment and total ignorance of the player

Hello. My account has been verified 31.08.19, that's the date I did my withdraw on this site. At first after 4 days of waiting and the status of my ...

Black Diamond Casino - No payment received

When I signed up I noticed that I couldn't upload my verification documents. Kept asking through live chat what was going on as I didn't want any ...

Bronze Casino - Delayed withdrawals totaling €436

I am waiting on two withdrawals, the first one I withdrew on the 23/8/19 for €430.36 however I received an email like other people to say that per ...

Big5casino - Payment delayed €400

Hi. I made a withdrawal of 400 Euros on 30.8.2019. I waited two days for any Update, but nothing happened. Finally, when I asked the casino, they told ...

Bronze Casino - Delayed verification and thus withdrawal

As per the attached picture - I submitted a withdrawal request on 31/8/2019, I then received an email asking for verification documents on 1/9/2019 - ...

QueenVegas Casino - Been waiting on my cashout over 3 weeks now

I’ve been playing here for over a half a year now I’ve made a 4K withdrawal before to my bank no problem my account is all verified and now they ...

Genesis Casino - Screen frozen when call option appeared

I was playing live casino holdem / three card poker on 26 April 2019 on GENESIS casino on my mobile phone the internet connection was good. At a ...

Campeonbet Casino - Rejected €850 withdrawal with no reason!

Hello guys i hope you can help me with this issue: So i deposited 40€ with the 100% playngo bonus on their site.. (they are offering this bonus ...

AfriCasino - Not resolving missing deposit issue

R200 deposited on 23 Aug. Never credited even though I has several queries on chat and e mail and treated poorly. They claim that they are waiting for ...

Evobet Casino - Withdraw canceled and balance deducted based on groundless accusations

Hello everybody.This is my fisrt ever complaint against any online casino, and i am almost ten year's in the online gambler community, i will do my ...

Planet 7 Casino - $814 withdrawal approved 7/3 but still no payment

I won and requested a withdrawal on 5/29/19. They finally approved my paperwork and approved a withdrawal for $814 on 7/3/19. After repeated requests ...

VegasHero Casino - Declined refund, no communication in over 2 weeks

I have been able to deposit, play, verify and submit a withdrawal on this site and only at withdrawal stage have they had a problem. I've posted all ...

Casino Cruise -Delaying my withdrawal and poor customer support

Dear Askgamblers,I would like to make a complaint against Casinocruise. I initially made a withdrawal of £1500 and £400 on the 26th of March 2019, ...

Playamo Casino- Delayed Withdrawals

Hi Team,I've been a user at Playamo Casino since September 2018 and have loved it. I have completed identity checks long ago and have made countless ...

Gossip Slots Casino - Free spin winnings not credited to account balance

Dear AskGamblers.com,I won US$67.40 for free spin bonus from Gossip Slots Casino, but the amount was not credited to my account. The only instruction ...

Royal Ace Casino - Runaround with withdrawal

I recently won $8500 which has to be 4 separate withdrawals. My problem being they say they no longer issue checks .My bank will not accept a ...

Palace of Chance Casino - Withdrawals delayed outside time frame stated in terms

I have 3 pending withdrawals #2745735 21:16 PM 20/07/2019 750$#2745768 23:26 PM 20/07/2019 250$#27457810 0:01 AM 21/07/2019 250$I have been talking ...

Genesis Casino - Delayed withdrawal payment

I signed up a new account with Genesis Casino on 26th February, deposited £100 and received 100% bonus. I followed all terms & conditions and ...

VegasHero Casino - Delayed £5,000 Withdrawals

I have four withdrawals pending at VegasHero for 11 days totalling over £5,000. All documents have been uploaded and verified. They appear on my ...

Spela Casino - Winnings withheld and no communication!

I signed up for Spela in August. Deposited £100 and took their 100% bonus offer. Luckily when finishing wagering I finished with a balance of £1921. ...

Genesis Casino - Delayed payment after verification, no response

I withdrew 360 pound at the end of May (300 and a 60, there was a further 20 but I reversed it recently). They requested ID so I provided. They then ...

Palace of Chance Casino - Delayed $2,500 Payment

Hello, thanks in advance for the help. On 2/2/19 I had requested a check from Palace of Chance of $2,500 and I still haven't received it or any ...

Spartan Slots Casino - Spartan Slots not paying

Hello : The Spartan Slots casino is still not paying . Withdraw 2.023 euros on the 21st and I was told that I was processed in 5 days. Yesterday the ...

PokerStars Casino - Delayed verification after deposit

I have submitted my bank statement in pdf format and have provided a picture of my passport and I am still waiting for verification despite several ...

Genesis Casino - Delayed withdrawals of £11153.02

I have been loving my experience at the Casino and have so far made one withdrawal successfully to my bank after fully verifying my account. However I ...

Tangiers Casino - Constant delays with payments

I have been trying to withdraw $4000 from Tangier’s. First I had to be verified. I spoke to them on chat and they assured me that everything was up ...