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Syndicate Casino - Having a hard time with verification of utility bill

UNRESOLVED
Complaint Info
Disputed casino Syndicate Casino
Reason Verification issues
Posted on July 30, 2020

I uploaded all requested documents by syndicate casino. They are not accepting my internet and telephony bill as a valid document. I only have that document to show that has proof of address. I recently changed address so I got no other bills to show. I am uploading the chat and the bill I provided. I am from Malta and I have no local council or sewage bills to show. I need this utility bill to be accepted and verified so I can proceed with my withdrawal without waiting so much for the casino to do the verification. The Casino said it takes from 1 to 3 business days, I think it is too long for a Casino with such a good rating.

AskGamblers
Posted on July 30, 2020

Dear @Alanc83,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

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