Resolved
Resolved
CrazePlay Casino - Refuse to honor their own promotion offer for 30 cashspins
Hello,On July, 2nd 2021 I received an email about 30 cashspins in several slots for a deposit of at least 20 Euro. I deposited but did not receive any ...
Resolved
€20
Resolved
Mr Bit Casino - Another deposit made but declined by the casino
A few weeks ago I had to submit a complaint regarding a deposit made that got declined by the casino, even though the money was indeed sent. The ...
Resolved
$3,267
Resolved
Planet 7 Casino - Delayed payment totaling $7,000
I am owed $7000. Some is over 2 months old. See attached list. I have contacted Planet via email several times, and also complained via tech support ...
Resolved
$1,500
Resolved
LeoVegas Casino - Impossible to communicate
First off I really like playing at this Casino but it feels like no problem to deposit money but it’s been a real pain to get my account validated. ...
Resolved
£326
Resolved
Red Spins Casino - Gaming crash and account block closures
Contacted redspins customer service 30.04/.2021 for a gaming issue. Assured me they would investigate and get back to me,. free spins crashed on 88 ...
Resolved
€1,600
Resolved
Spinamba Casino - Casino finding excuses for not to process my withdrawal
On Sunday 27.06 at around 01:00am CET I made a withdrawal request for €1800. While waiting for my withdrawal to be processed I deposited €87 and ...
Resolved
kr143,000
Resolved
Jackpot Village Casino - No update for my withdrawal after one week
I won last week and was supposed to withraw 143,000nok but there is no withrawal option for my account as their deposit option only allows vouchere in ...
Resolved
$2,375
Resolved
Ruby Slots Casino - After 2 months withdrawal still not approved
Withdrawal requested 5/6/21. It is 7/2 and still no approval on the withdrawal. I’ve been told repeatedly via chat it’s escalated and have ...
Resolved
$2,186
Resolved
Slots of Vegas Casino - Delays with multiple payments
Hi, I have a few pending withdrawal requests. The oldest one is now thirty five or so days old. I've been told six times that the request has been " ...
Resolved
€50
Resolved
Scatters Casino - Deposit still not credited to my account
18th of June deposited €50 with Ideal into my Scatters account. One hour later i contacted support and i was told this:Hi Lykele Thank you for ...
Resolved
€266
Resolved
Casino Lab - Delayed withdraw
Hello AskGamblers team,I have a withdrawal problem with Casino Lab that comes from the lack of communication from their side.I've had withdrawals ...
Resolved
€287
Resolved
Casino Joy - Problem with bank withdrawal
Hi,I have balance of 287,38€ and I can't complete withdrawal. I've tried to get my money since 27.5. When I add my IBAN/BIC (I have sent several ...
Resolved
$100
Resolved
SlotJoint Casino - My 100 bucks disappeared
I have reported this before but I didn’t not add any proof. I was told I could resubmit. On June 5 2021 I sent a $50 Etransfer to slot joint casino ...
Resolved
₹600
Resolved
1xBet Casino - Withdraw is still pending
I have made a request on 25 may 2021 of RS 300 but it is still in pending status after calling so many times, no response from therm. On chat support ...
Resolved
Resolved
1xBet Casino - Account locked for over a week
Hello,I'm VIP Status Member and my account is locked for over a week. They asked for my ID, which they already had, because I have this account for ...
Resolved
kr2,000
Resolved
Viggoslots Casino - Weeks without any of my withdrawals getting approved
Started with me trying to withdraw 10k NOK for the first time. Got the verification email, sent the documents and got a new email saying the ...
Resolved
$2,800
Resolved
Club Player Casino - Delayed payment again
Hi, I am owed 2x $1000 and 1x $800 for a total of $2800. It's been over the 7 days that they stated, it will be approved. So I got in touch with there ...
Resolved
$2,200
Resolved
Royal Ace Casino - Overdue payment on withdrawals of $2200
I am submitting my complaint against Royal Ace Casino for over due payment on my withdrawal. I submitted a withdrawal for $1200.00 and $1000.00 and ...
Resolved
£300
Resolved
Sloty Casino - Delayed withdrawal
HI! I've made my withdrawal 21st of May. But it's still pending. Operators in the chat just saying to me that this delay, is only about withdrawal ...
Resolved
€9,500
Resolved
Explosino Casino - Withdrawal pending since more than 1 week
Hello Ask Gamblers, I really need your help nowI requested my first withdrawal at Explosino at May 11. Since that day I was waiting and waiting for my ...
Resolved
$25
Resolved
Horus Casino - Deposit bonus not credited
Hello, I have a problem with the Horus Casino. Well, on June 17, 21 I made my first deposit by selecting the bonus options. The minimum deposit amount ...
Resolved
$5,000
Resolved
Royal Ace Casino - Help with withdrawals
I requested 2 withdrawals totalling $5000 in the middle of May. On the 5th of June the money got returned to my casino account without any information ...
Resolved
$5,000
Resolved
Ruby Slots Casino - Pending beyond casinos timeframe guideline
AG/Tawni,Hello once again. I have had 2500 pending since 5/31/21...No bonus used for this win so there shouldnt be any holdups.pls help speed up this ...
Resolved
€5,000
Resolved
All Wins Casino - Delayed of €5000
I have deposited over 5000 UK sterling in the last 2 months.I recently won €5000 and decided to cut losses and withdraw last week. I sent off my ...
Resolved
£190
Resolved
Casino Joy - Withdrawal still pending support team not responding
After 72 h withdrawal still not processed. Account is verified have tried chat, calling them sending emails no response. All t&c have been followed. ...
Resolved
£200
Resolved
Monster Casino - Withdrawal delayed by 'technical issues'
My 2 withdrawals submitted several weeks ago are still not being processed. A total of £200.00 is due to be withdrawn to my bank account from which ...
Resolved
£501
Resolved
Monster Casino - Verification issues, unable tomake a withdrawal of £501 for two weeks
I waiting from 28th of may for a £501 withdrawal, its been 2weeks, all the emails are copy and paste, sent off the relevant documents and still ...
Resolved
€82
Resolved
Casino Joy - TC Withdrawal Policy Breached
Dear Askgamblers,Friday 2/7/2021, I made a deposit on Casino Joy, attached with a 100% deposit bonus.I manage to complete the wager and mage a ...