Software issues

Cloudbet Casino - Roulette game timed out due to excessive delay but funds were deducted from my account and never returned

I placed a wager in european roulette for 100 units on 13-24 and 100 units on 25-36. Instead of spinning the ball, the service timed out due to ...

FortuneJack Casino - Lost funds and bonus spins

Hi I was awarded 30 free spins because of an email I recieved stating I'd achieved a special VIP level and would be given free spins and many other ...

TOM's Casino - Winnings disappeared while I was playing!

I decided to give this casino a try, so I deposited £20 and used their code for 100% bonus. I started on Foxin Wins, didn't do bad, then went on ...

Millionaire Casino - Registered, deposited, but unable to play any game

I sign up on Sept 12 but unable to start playing in the casino so i had contact support and and was told to provide all my personal document in-order ...

River Belle Casino - Error with free spin feature at Lost Vegas slot on a $45 bet per spin, support unable to help?!

I was playing lost vegas on the 11th of october via my mobile at $45 per spin when i got the blackout feature which also awarded me the free spins. ...

LeoVegas Casino - Blackjack Winnings Disappearing

I was playing blackjack 6 in 1 (side bets). I won a straight flush at 40-1 odds with a 1.50 stake plus my blackjack wins (around £70). I immediately ...

Cool Cat Casino - Missing Withdrawal Funds

I recently submitted for a withdrawal via check for $2200 on 9/21/2016. I have little access to a printer, so it took my a week to print out ...

FortuneJack Casino - Account hacked with no further details explained?!

I was in the middle of a session of blackjack when suddenly I get kicked off/booted off the site. I try re-logging several times with no luck. I ...

Casino Heroes - Missing funds from Evolution live casino

Hi, I make a 1000 euro bet at the Evolution VIP Blackjack table and the dealer dealt me a 21, ace and a 10, so 2.5x my bet, totally 2500 euro. ...

Euro Palace Casino - Throwing false accusations

On August 31 2016 i received an offer by mail from Euro Palace Casino. The offer was 120% deposit match. I went to the store and purchased a virtual ...

Ladbrokes Casino - Missing bonus game after game crash

Was playing lady lucks deluxe very hard slot to get the bonus finally got it and lost connection after using 5 of the 15 spins I was at £125 I went ...

Casino Bitcoin.com - Unable to request a withdrawal

I have been a user of casino.bitcoin.com for a few months now and never had any problems, withdrawal were fast (most of the time instant) and my ...

WinTingo Casino - Unable to solve an issue for over a week

after joining the casino there was an isue .I deposited 50$ recived 50$ bonus . when i went to play the slots i kept getting an error message [casino ...

Vbet Casino - Software glitch with roulette

I opened an account with Vbet on 05.07.2016. I was played for a little while. I was betting 47€ on crystal roulette particularly on 19€ on number ...

Casino Heroes - Sudden Loss of all my Bonus Features progress in Thunderstruck II and Immortal Romance

HI, i played a while on Casino Heroes and complete in both games, Thunderstruck II and Immortal Romance, the full chamber of spins. Then i didnt ...

NetBet Casino - Where's my money?

So I deposited £10 on two occasions. Went onto online roulette, lost my first £10 so deposited another 10 which I got to £220. When I went to ...

NextCasino - Misleading currency issue with Ezugi Live Roulette

Hello, I doubt if this casino deservs such a hihg rating. I am a new player. After registration I used 1st deposit bonus then I cancelled it and made ...

Karamba Casino - Game error and account blocked

Hello, I was playing at the casino on the game of Rainbow Riches on the 30th of June when all of the sudden the game stopped. A window opened and due ...

Redbet Casino - Claiming my playing session never existed, poor support

I make deposit 60€ and get 60€ bonus. Wager requirement 50x bonus and total 3000€. That's fine. I start spinng at my work on PC and wager ...

Kroon Casino - Unable to resolve tech problem with a bonus, refusing to refund

Signed up with a welcome bonus. Funds got added, but got a message something went wrong and it also showed no active bonus. But bonus fund did get ...

Smart Live Gaming Casino - Claimed Microgaming's Ladies Night 'malnfuction' and confiscated 990.5 GBP with no justification

Hello, I have been facing this issue with Smart Live casino for months now, they claimed that for some bets, the bet balance on this slot was not ...

CrazyWinners Casino - Missing whole winnings of 550$

This morning I made a deposit of 25$ and I won 550$ Australian and my amount of my winnings went missing I tried to get on live chat but there is no ...

Jackpot Knights Casino - Games not working properly, Refusing refund

I have played in this casino 2016-06-13 around 20 ocklock and netent games took long time to start up, after while when they start up i could not see ...

Golden Palace Casino - Added wagering requirements for playing with cash?!

I was playing with cash only (cancelled withdrawals on 19JUN. The chat claime that i still got wager requirements from 17JUN, when i made a deposit ...