Software issues

Party Casino - Unacceptably long waiting for resolution of a software glitch

Im from Australia and 5 days ago i was playing partycasino online and played Live Roulette and I placed 5 british pounds on black 35 and won. I also ...

Casillion Casino - Glitch with a winning bonus round, really?

Hi I need help and I'm hoping there is someone who might be familiar with my experience. I was playing gonzos quest at casillion.com and the game was ...

Cloudbet Casino - Miscalculation of balance due to software glitch

Hello, This complaint is regarding a glitch in the system. I have screenshot proof of the problem. While playing I get an occasional "your bet was ...

Spinit Casino - Admit seeing 'Bugged' blackjack hand but won't refund

I joined Spinit Casino played on their site and the graphics and streaming were fine until I upped my stake and wagered £4,750 on a hand of blackjack ...

Winner Casino - Balance just vanished

I was playing a new slot that had appeared via my mobile phone on the winner site. The slit was Man of Steel. I won a little and my balances went up ...

Party Casino - Freezed game during freegames mode than stole money

Hy, I deposit 7 $ and start playing slot(gone with the wind) and after some time I had around 29$ and bonus game start in which I won around 40 Free ...

Party Casino - Stolen my money

Hi, I played live dealer roulette on partycasino.com used simple doubling bets system. After some time there was bed guess stream, I doubled ten ...

Old Havana Casino - Wagering requirement not calculated correctly by their own system

I had registered to this casino, claimed $25 free chips and then checked the wagering requirements provided automatically by the system, it was $2000 ...

Party Casino - Software glitch with Free Spins Feature on Zeus III!

Hi Everybody, I'm a very loyal customer on Partycasino. Like last Friday on 30 October I played like 2USD per spin on ZEUS3 and I received the ...

PokerStars Casino - Great Blue Free Spins Feature not finished due to software issue

My complaint comes after following all the rules from pokerstars.com or eu.I was in the middle of a great session on great blue and the casino went ...

Betfair Casino - Failed to provide adequate assistance with Apollo game glitch

It has been over a week, I understand it is Christmas period, but on 22/12/16 I was playing through £200 deposit and £200 bonus with a £2000 play ...

Party Casino - Software Glitch on Bonus / Feature Game

I had recently won around £2300 using the Party Casino website and decided to play on the Red Flag Fleet game for a little while. I wagered ...

Party Casino - Bruce Lee Slot Error, Bonus Issue, Poor Support

On the 13/11/15 19:57 I had put into my account £25 plus a £25 added to the funds for bonus and had restrictions where I only had 5 days to do this ...

GalaxyPig Casino - Missing funds while i was playing The Mega Joker game

So, I lost my initial deposit and was left with Starburst spins. Won 2.50 euros on it and decided to stay on the game and changed the bet on 0.50 ...

Play7777 Casino - Multiple game failures refused to be investigated by the casino and provider

I played months ago at BlueLions. Since the first day there were problems with one game. Unfortunately the game I like the most. Very often winnings ...

Mansion Casino - Free spins & winnings denied due to software glitch

Within only a few hours of registering & making my first deposit at Mansion Casino, I had a game freeze at the end of a free spins round. The game was ...

William Hill Casino - Inadequate investigation of software glitch resulting in winnings not being credited

on the 11th I was playing the pix a mix slot on 40p a spin I notice that it hadn't given me my win so I rang them up.i argued for about 45min on the ...

Casumo Casino - Winnings not credited to my account

hello i have been playing with casumo casino for a while now i have two issues with them first time i deposit 30 euro i went up to 300 then i logged ...

LuckyDino Casino - Electric Diva Slot Error 212 not fixed for over 2 weeks

Hi , i have a Problem with the Casino luckydino i waiting since 2 weeks for getting fixed error. I played Electric Diva on 1,60/1,80 bet getting after ...

Vera John Casino - Holmes and the Stolen Stones slot malfunction

Recently my favouriate game Holmes and the stolen stones was offline for about 4 days undergowing maintenance.when the game returned I was very ...

Cloudbet Casino - Roulette game timed out due to excessive delay but funds were deducted from my account and never returned

I placed a wager in european roulette for 100 units on 13-24 and 100 units on 25-36. Instead of spinning the ball, the service timed out due to ...

FortuneJack Casino - Lost funds and bonus spins

Hi I was awarded 30 free spins because of an email I recieved stating I'd achieved a special VIP level and would be given free spins and many other ...

TOM's Casino - Winnings disappeared while I was playing!

I decided to give this casino a try, so I deposited £20 and used their code for 100% bonus. I started on Foxin Wins, didn't do bad, then went on ...

Millionaire Casino - Registered, deposited, but unable to play any game

I sign up on Sept 12 but unable to start playing in the casino so i had contact support and and was told to provide all my personal document in-order ...