Software issues

Gossip Slots Casino - Free spin winnings not credited to account balance

Dear AskGamblers.com,I won US$67.40 for free spin bonus from Gossip Slots Casino, but the amount was not credited to my account. The only instruction ...

Lucky Creek Casino - Jackpot didn’t pay and website crashed

Please please help me. They are saying I didnt win the jackpot! And are not cooperating. Please can you help me. I see that they are blacklisted and ...

BabeCasino - Casino glitch

Hello,i deposited on babe casino 55$ a week ago,and i can't play none of the slots they have on any provider. I tried to withdraw my funds back in to ...

Rizk Casino - Inadequate investigation of game glitch during a bonus round in Rainbow Riches Megaways

Hi thereI have been lurking around this site for a few years but never actually registered here. I do have an issue now and hope you guys can provide ...

Bovada Casino - Will not help me with obvious software glitch on A Night With Cleo slot

As this post's title states, Bovada Slot Did Not Pay Winning Amount Correctly...On June 13, 2019, I was playing the slot game, A Night With Cleo at ...

Casoo Casino - Money Disappeared

1th of july I deposited 50 euros without using any bonusmoney or freespins. I had luck, and I had a couple of big wins and had in total 2000 euros on ...

NetBet Casino - Slot super wild issues and no help

hi since over 1 month now i was thrown out of the slot super wild when i was at the bonus wheel, on netbets german side. since then i am not able to ...

Slots Cafe Casino - Refusing to investigate game glitch

I was playing a slot that I frequent often called Cricket Legends. There is a feature in which a random spin can throw rows of wilds on the screen to ...

Dafabet Casino - Unexpected error which still hasn't been resolved

Hi.I made a deposit at dafabet casino. I tried a few games and got the message unexcepted error and couldnt play. I contacted the support team and ...

Cool Cat Casino - Not paying full amount of winnings regardless the allowed 50,000 x bet max win rule

I played Plentiful Treasure and won the 8 game free feature, on the 4th spin I won the jackpot of 14 Golden Seals which equates to $9,520 win, however ...

Mr Green Casino - Different slot feature progress on desktop and mobile casino version

Dear askgamblers.com.On june 12 i noticed that the progression i had in features on the game “finn and the swirly spin” were not being continued ...

EmuCasino - Cheating players out of their winnings

Was playing blackjack live and the dealer pulls out the cards 2-3-8-3-8 which should have made the dealer bust but instead the dealer did not scan the ...

Rembrandt Casino - Missing money 500euro

Hallo,since 19 April im everyday chattin and saved mails to this casino to get my money. I played almost 600 euros and i withdrwald 500 euros. The ...

Lapalingo Casino - Game errors not fixed after months of waiting

Hi,since December 27, 2018 I have had problems with 2 bonus games at Lapalingo. Several times I have been in contact via chat, but this does not seem ...

Wild Tornado Casino - Unable to access my account

Following the reopening of my account, they have not let me into my account. When I press forgot password I never get the email. I asked them to fix ...

MonteCryptos Casino - Cancelled withdrawal showing as Negative on my balance

Hello, i cancelled one of my withdrawals, 400 Euro, now it shows this negative on my Balance, see attached picture. I contacted support, they said to ...

888 Casino - Inadequate investigation and compensation on a game glitch

Hi,From sending email after email Ive had enough. Ive shown them enough evidence that Im owed a minimum of £1397.79 but I would say more like £3000 ...

FortuneJack Casino - Suspicions about Dice game

Dear ASKGAMBLERS team,I used to submitted a complaint about Fortunejack dice scam, you told me I don't have enough data to prove it, now I have it. ...

Betsupremacy.ag Casino - Can't place bets in any game

Hello! I made my first deposit in Betsupremacy,ag on 10/03 and claimed the first deposit welcome bonus. After that, I tried to wage the money + bonus ...

LeoVegas Casino - Game feature glitch still not resolved after weeks of waiting

On 21st Feb 2019 I was playing Prize of the Valkyrie on Leo Vegas, during the game the feature 'jackpot wilds' was triggered. The game reels continued ...

West Casino - Missing Funds Mystery With Roulette Bets

1 had funds off 7602 played with intention of stopping at 7003 played 3 games at 20 but this left my balance at 680 at this point i become vigilant ...

ComeOn Casino - Winnings from freespins simply disappeared

On Tuesday, 19th of February 2019 I received 5 freespins in Wild Falls at ComeOn casino. I won 0,20 EUR in the first round of the freespins but ...

Karamba Casino - Failure to resolve complaint following software error raised almost 2 weeks ago

The message below is the original I sent to Karamba on 24/01/2019. This was following a complaint raised on the 23/01/2019 with the in game technician ...

Wild Tornado Casino - Issues with roulette bet glitch and inadequate investigation

Below is the bet i won but didnt get my winnings from. I played one number on roulette 500 SEK. The chips was out on the table and the stake taken ...