Software issues

Champagne Spins Casino - Legitimate winnings of €2,100 unfairly removed by their system

Dear Askgamblers.com First of all, thanks for the great site and all the great infos here. Now heres what happened to me at Champagnespins.com ...

Vegas Winner Casino - Malfunction totally neglected by Vegas Winner

I am at a loss for words. I’ve been depositing here for years. Made several deposits and withdrawal. I never had an issue. They usually ...

Redbet Casino - Unfairly rejecting my winning bets

So I just recently started to play roulette online on Evolution Gaming's games and the experience has been terrible. In just one week, I had 3 of my ...

NetBet Casino - Technical issues, missing netpoints

On January 2nd 2018 I contacted the support because of severe technical problems on their site. It started with a bonus to wager which I already had ...

LuckyThrillz Casino - Game Crashed During Bonus Round

Hi. I was playing the game Bakers Treat on Sunday evening using 15p wagers and at one point the bonus spins were triggered (due to having 3 of the ...

PokerStars Casino - Two times in a row their slots freeze during winning feature

Hello, I have been playing at pokerstarscasino the last hours. While during a win at Legend of Shangri-La, the programm restarted and on the screen ...

Playamo Casino - Missing funds from game after returning to the home page

I had $2004.25 credit on wolf treasure then when I returned to the home page my account had logged out. After a while and talking to chat services who ...

7Reels Casino - Refusing to provide a game log from suspicious session

Hi, all I’m wanting from 7reels is a game log from the 14-15th of March 2017. I won and lost a lot of money that day but as I was playing mermaid ...

Euro Palace Casino - Hidden ''theft'' via bonus system glitch

Euro Palace Malta Gaming Authorities License Numbers MGA/CL3/542/2008 (issued 16th June 2015) and MGA/CL1/1404/2017 (issued 29th November 2017) and ...

Cloudbet Casino - Missing 0.06BTC in my balance after a casino play

As I talked to Roy at the live chat I had a serious issues with Cloudbet casino yesterday just before the maintenance time. I was with a Texas ...

1xBet Casino - Refusing to investigate Authentic Gaming Roulette glitch, refusing to provide my betting history

Dear Sir/Madam, I have recently played at 1xBet Live Casino - Authentic Gaming (Roulette) on 24 February 2018. After playing for a little while, I ...

BabeCasino - My money just disappeared

I was playing babecasinos welcome package bonus for two days and had more than 1400 euro when suddently a notice came up that said if you continue to ...

NetBet Casino - Software glitch won't let me finish my free spins

I taken a mobile bonus on netbet casino 10 free spins on Aloha clusters pay I hit the bonus on the game i was getting free spins retriggerd I was on ...

Casino.com - Problem with a glitch during free spins feature on Penguin Vacation slot

I hit the bonus on Penguin Vacation on £1 spins, picked my free spins and multiplier (total of 23 spins with a 7x multiplier), began free spins, then ...

BestCasino - Missing Balance & Support Not Responding

On 9 November 2017 I contacted Bestcasino that my balance of 101,51 euro was missing. They acknowledged the problem and told me the "Poker Manager" (I ...

Magical Spin Casino - Stalling outcome of investigation of a software glitch with Live Blackjack

Dear Askgamblers, On the 1st of February 2017 I was playing live blackjack at Magical Spin casino. At some point for some reason the winnings where ...

Lapalingo Casino - Unable to play due to technical issue which they failed to investigate and resolve adequately

It's with great sadness that I have to file this complain since Lapalingo is one of my favority casinos but incapacity to resolve this issue on their ...

K8 Casino - Inadequate investigation of a bonus feature glitch followed by unfair compensation offer

I was playing the game flowers at 1.80 euros/ spin the 25th of january. When i finally got the freespins the game went down, and wouldnt start again ...

Ladbrokes Casino - Won't help investigating further a frozen game bonus feature round on Dragons Rising slot

I had been playing dragons rising on 10/01/18 when I got a bonus I played half way through and I got a visitor so I didn't pick up my phone until ...

77 Jackpot Casino - Game crash during free spins in "Eye of Horus" not properly investigated

I'm from Germany and my schooling is 30 years back. Please understand if the grammar is not so good. However, I have made a great effort that the text ...

VegasHero Casino - Missing funds after cancelled round on live dealer game

Hi There, I wish to make a formal complaint against this site after trying numerous times over the past 2 weeks to get a valid and acceptable ...

GDay Casino - Handling glitch with Bonanza Bonus Feature in a terrible way

My bonanza bonus failed to complete - £24 gone! Sadly, I didn't get a screen shot. But I'm only starting this complaint due to the dire handling ...

Argo Casino - Game bonus round glitch which hasn't been resolved nor properly addressed yet

Did not know that it would be quite an ordeal to get this issue resolved at ArgoCasino.com as it seemed like a good legit casino with a good rating at ...

Bob Casino - Inadequate assistance with a weird glitch of Endorphina slot loading mobile version despite playing on a PC

I played on Bob Casino on the 6th January 2018 and did a bonus hunt on low stakes becasue i wanted to test the casino. I opened the game Voodoo from ...