Software issues

NetBet Casino - Software glitch won't let me finish my free spins

I taken a mobile bonus on netbet casino 10 free spins on Aloha clusters pay I hit the bonus on the game i was getting free spins retriggerd I was on ...

Casino.com - Problem with a glitch during free spins feature on Penguin Vacation slot

I hit the bonus on Penguin Vacation on £1 spins, picked my free spins and multiplier (total of 23 spins with a 7x multiplier), began free spins, then ...

BestCasino - Missing Balance & Support Not Responding

On 9 November 2017 I contacted Bestcasino that my balance of 101,51 euro was missing. They acknowledged the problem and told me the "Poker Manager" (I ...

Magical Spin Casino - Stalling outcome of investigation of a software glitch with Live Blackjack

Dear Askgamblers, On the 1st of February 2017 I was playing live blackjack at Magical Spin casino. At some point for some reason the winnings where ...

Lapalingo Casino - Unable to play due to technical issue which they failed to investigate and resolve adequately

It's with great sadness that I have to file this complain since Lapalingo is one of my favority casinos but incapacity to resolve this issue on their ...

K8 Casino - Inadequate investigation of a bonus feature glitch followed by unfair compensation offer

I was playing the game flowers at 1.80 euros/ spin the 25th of january. When i finally got the freespins the game went down, and wouldnt start again ...

Ladbrokes Casino - Won't help investigating further a frozen game bonus feature round on Dragons Rising slot

I had been playing dragons rising on 10/01/18 when I got a bonus I played half way through and I got a visitor so I didn't pick up my phone until ...

77 Jackpot Casino - Game crash during free spins in "Eye of Horus" not properly investigated

I'm from Germany and my schooling is 30 years back. Please understand if the grammar is not so good. However, I have made a great effort that the text ...

VegasHero Casino - Missing funds after cancelled round on live dealer game

Hi There, I wish to make a formal complaint against this site after trying numerous times over the past 2 weeks to get a valid and acceptable ...

GDay Casino - Handling glitch with Bonanza Bonus Feature in a terrible way

My bonanza bonus failed to complete - £24 gone! Sadly, I didn't get a screen shot. But I'm only starting this complaint due to the dire handling ...

Argo Casino - Game bonus round glitch which hasn't been resolved nor properly addressed yet

Did not know that it would be quite an ordeal to get this issue resolved at ArgoCasino.com as it seemed like a good legit casino with a good rating at ...

Bob Casino - Inadequate assistance with a weird glitch of Endorphina slot loading mobile version despite playing on a PC

I played on Bob Casino on the 6th January 2018 and did a bonus hunt on low stakes becasue i wanted to test the casino. I opened the game Voodoo from ...

BetVoyager Casino - Missing winnings, no communication

I logged out with over 129 euros in my account and logged in the next day to find only 30 euros. The history showed that 99 euros was sent to Admin. I ...

Dr Vegas Casino - Refusing to reinstate game state and balance after crash during insane winning run

Whilst playing Viva Vegas the game crashed, game was reloaded but all winnings and free spins were lost. Customer service were rude, implied there was ...

Winner Casino - Missing funds from a huge 400,000 ZAR win

Please see credit balance is Rand . The following week I was away . Once returned and wanted to check with them if I can withdraw my money and it ...

WildSlots Casino - Removed 3200 from my account without any justification

I registered on Wildslots casino 11/29/2016. After making my first deposit and playing the slot called "Break Da Bank Again" I won a big jackpot. My ...

BitStarz Casino - Money disappearing from my account, followed by poor customer service and refusal of proper investigation

Hi Askgamblers and Readers First id like to admit that Bitstarz is my favorite casino and I deposit on average more than $1000 a month, Sometimes ...

Wild Jackpots Casino - Free Spins Not Rewarded and Cant Withdraw Winnings

On my smart phone, I was betting $2 a spin on the game Rugby Star and landed 3 scatters to trigger the free spins feature. Just before the last 2 ...

CasinoLuck - Missing funds due to game glitch followed by inadequate investigation of the issue

I have been gambling online for 8 years now and spent probably over a million. My 'total game play' might be somewhere around 25 mio. All casino ...

Novibet Casino - Software glitch with free spins feature dragging for over 40 days now

i was playing the slot jewel riches on 20th of September on novibet.gr and i won free spins.The system crashed and until now i wasnt able to play my ...

LVbet Casino - Roulette winnings no credited, no further help and proper investigation

Hi there I was playing live roulette and had £19.80 in my account I did the following spins £9.90 the ball landed on number 25 which I never ...

Tipbet Casino - Bonus wagering not calculated correctly

Hi, so i made deposit to Tipbet 28/11/2017. I made deposit of 10€ and got 100% bonus. It carried 50xd + 50xb wagering. so 1000€ total. I started ...

GDay Casino - Extra bonuses added to the account when winning on free spins

So I decided to play at GDAY casino today (03/11/2017) with a 50 % bonus up to 100$. Keep in my mind that my account had a zero dollar balance, cash ...

Energy Casino - Failed to conduct adequate investigation on a reported slot glitch

I deposited £100 on Energy Casino. I was really liking this site, and had gambled over £6000 (this can be verified) over the course of 2 days, I was ...