Software issues

CrazyWinners Casino - Missing whole winnings of 550$

This morning I made a deposit of 25$ and I won 550$ Australian and my amount of my winnings went missing I tried to get on live chat but there is no ...

Jackpot Knights Casino - Games not working properly, Refusing refund

I have played in this casino 2016-06-13 around 20 ocklock and netent games took long time to start up, after while when they start up i could not see ...

Golden Palace Casino - Added wagering requirements for playing with cash?!

I was playing with cash only (cancelled withdrawals on 19JUN. The chat claime that i still got wager requirements from 17JUN, when i made a deposit ...

LeoVegas Casino - Free Spins were not provided after winning feature on "Reef Run"

After winning free spins by receiving 3 clams, for some reason the online pokie stopped working, if this happens I normally refresh to return to free ...

ComeOn Casino - Free spins win not added to balance

I played a game called Nirvana. Game kept crashing but sometimes I can have this because of my internet connection so I kept reloading. I got free ...

Noxwin Casino - Free spins feature and winnings disappeared after a software glitch

i deposited 18 euro, start playing games, had about 11 euros left when tried fruit shop, the game started very strong giving me 5 spins on first bet. ...

Yebo Casino - Possible roulette manipulation?

Good Day I am new to the online casino industry and therefore do not know who to complain to at this stage. I copied everyone in that I think can ...

TonyBet Casino - Payment declined and account suspended

I played Wheels of Fortune slots on Tonybet online casino and I won a huge amount on may 26 . The sum is about 105 k euros . I try redraw some of the ...

BitCasino.io - Their mobile site errors cost me huge loss

Mobile site error messages prevent me from seeing my bonus balance, or activating the 25% deposit bonus I should have been entitled to, or even ...

Betvictor Casino - Not happy how they handle a software crash

Hi. On 27th April I played a slot on betvictor called James win. Was playing £1.5 stake. It was playing games fine and I got the feature. How ever it ...

Boyle Casino - Having troubles with unfinished bonus round

on Tuesday 8th of May i was playing Halloween Fortune on Boyles Casino. The website was running slow and kept kicking me out of certain games, ...

Guts Casino - 'JAMES WIN' Video Slot Issue

I have an issue with Microgaming video slot game "JAMES WIN" on my mobile device. I got the bonus feature AND free spins on a one line round. I was ...

Folkeautomaten Casino - Missing funds, falsified game history

I played at Folkeautomaten and won about 80€ on Secret of the stones slot, i made a withdraw of 58€ but it vanished and no money was paid to my ...

DrueckGlueck Casino - Integrity concerns American Blackjack Turbo

I have integrity concerns regarding their own software Blackjack games particularly the game American Blackjack Turbo. I am unable to find the ...

Party Casino - Waiting for 2 months to resolve a software glitch issue!

Hello, i played on Party Casino slot called "wizard of oz" which is powered by williams interactive and i got stuck my money in it. When i closed that ...

32Red Casino - Linux Glitch Cost me £600!

I hope I can be helped as 32red's customer service will only reply with "there is nothing we can do" when we all know that isn't true! I was ...

NetBet Casino - Refused to pay £52750.49 claiming game malfunction!

I played at net bet casino on a game spooky family slot and various other slots.When i received wins at a low stake i gambled them on double or quits ...

Grande Vegas Casino - Over $25,000 missing from my account without any explanation

Last month, i logged into my account, and noticed that all my funds and withdrawals was missing. They told me its cause of my wagering requirements. I ...

Wayne Casino - Bet amount changed automatically

First of all I would like to say that my experience at waynecasino was very good. Nice casino, good games and swift withdrawals. However I did run ...

Genting Casino - Live blackjack software glitch

I deposited a total of £3000 playing live blackjack on the evening of 17/04. During my time playing I encountered problems with their transmition of ...

NetBet Casino - Missing funds when winning on roulette

I was playing Immersive roulette 15/04/2016 around 11pm had a £30 bet on the numbers and 34 or one of the 30's came out which we had 2 pounds on and ...

Party Casino - My winning money is stuck in the game Gems, can't make any withdrawal

Sunday 10 April 2016: I was playing slot online Gems, the game just kept spinning and eventually i had to exit the game. Once i logged back in it. it ...

Euromoon Casino - Declined 11000 euro winnings due to mysterious software bug

i made deposit of 80e and 250%match bonus i made wagering.after wager was done my balance was 11000+e i made withdrawal of 5000e.casino decline my ...

Kaboo Casino - No sign from my free spins & winnings after a technical error

On Thursday, (24/03/16), morning, (approximately 10-11am), I played on 'golden goddess' on 'Kaboo.com' and won 7 free spins by getting 9 roses, whilst ...