GGbet Casino - It is being months since I was told it would be resolved

Dear PattyBrowne,

We’re sorry to hear you’ve encountered some difficulties. We're here to assist you. Could you please share your account details, such as your account ID, email, or the phone number linked to the account? This will help us resolve the issue more efficiently.

Thank you, and we look forward to helping you!

Best regards,
GG.BET team

Dear GGbet Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear PattyBrowne,

We sincerely apologize for the delay in resolving your issue. We are pleased to inform you that the situation has now been resolved, and, as compensation for this round, we have credited your account with 52.00 CAD.

The funds have already been added to your balance, and you may check your account to confirm.

We understand how frustrating this may have been, and we are taking steps to ensure similar delays do not occur in the future. If you have any further questions or concerns, please feel free to reach out to us.

Once again, we apologize for any inconvenience this may have caused and thank you for your patience and understanding.

Dear Askgamblers team, thank you for cooperation.

Kind regards,
GG.BET team

Dear @PattyBrowne,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.