Rejected
Rejected
Indio Casino - Almost 2 months waiting a withdrawal
i was win on that casino about 22 of june 800euro and almost 2 months waiting time and after 15-20 live chat calls i receive almost always the same ...
Resolved
€6,810
Resolved
Grand Reef Casino - No certainty on when and if all all my winnings will be paid.
I play in several online casinos but a situation like this never occurred to me. This is the WORST experience I have ever had in an online casino ...
Resolved
$1,000
Resolved
Grand Reef Casino - Unpaid Withdrawal
On 1 September 2017 I made a withdrawal request of $1000 at Grand Reef Casino. I have followed up my request so many times but have not received a ...
Resolved
€659
Resolved
Grand Reef Casino - Payment delayed for 3 months
After having every document been veryfied, I made my first withdrawal request on 12th of August 2017. Nothing happened for about 2 weeks, so I put it ...
Unresolved
$100
Unresolved
Sun Palace Casino - Delayed payout do to being behind
So I have used a No deposit bonus and played through and won over $ 600.00 but you can only withdrawl $ 100.00 max. I got contacted by Sun Palace ...
Resolved
$5,000
Resolved
Planet 7 Casino - Excessive delay of payments
$2500 bitcoin withdrawal approved on 9/15 paid out on 10/17. $2500 bitcoin withdrawal approved on 9/27 still not paid out. $2500 bitcoin withdrawal ...
Unresolved
$300
Unresolved
Slots Plus Casino - Stalling $300 Payout
I opened an account at Slots Plus and received a no-deposit $25 sign up bonus. After reaching the required playthrough I continued playing for a while ...
Resolved
$10,000
Resolved
EmuCasino - $10,000 withdrawal still has not reached my bank after 10 business days
I requested a withdrawal on the 10th of October It was accepted and processed by the casino on the 11th of October.After numerous live chat ...
Resolved
€1,100
Resolved
Casino Sieger - Waiting for my 1100 EUR since 20/09
Hi! My account is fully verified. I ordered withdraw 20 days ago (20 September) and have same problem like all other players with they complaints - ...
Rejected
€300
Rejected
Star Games Casino - Refuses to pay out winnings, will not provide reason and explanation why
Dear, I'm writting you complaint against Stargames casino for blocking my account and refusing to payout winnings. I have submitted a withdrawal ...
Resolved
Resolved
Star Games Casino - Closed account?!
Payment by you has been stopped because you violatedTerms and Conditions. Here you can read T & C:I would start by being an old player on this site. I ...
Resolved
£750
Resolved
mFortune Casino - Won't pay out
Mfortune will not pay out , I deposited £30 by my phone bill and I won £750, when I tried to withdraw they took me through a long drawn out ...
Rejected
$1,500
Rejected
Captain Jack Casino - No payment more than 30 days
08/30/2017 after the win $1500 in Captain Jack Casino I sent my documents for account verification to get the payment according to the rules of the ...
Resolved
$1,050
Resolved
Planet 7 Casino - Delayed Payout of $1300.00
I won $1300 after a play through on a $100 deposit I Wendy through the stack of paperwork to verify the payment. I was cleared and the attached screen ...
Rejected
£3,925
Rejected
Hopa Casino - Failure to pay winnings due to terms inserted after I played
On 29 October 2017 I then deposited £300 at Hopa Casino and received a £500 bonus. With the £800 I managed to have a balance of £3,925 after ...
Resolved
$2,375
Resolved
Ruby Slots Casino - Withdrawing money from them is like pulling teeth - slow and painful!
I requested a withdraw of $2500 on sept 26th they had an issue with their site and instead of bitcoin it did it as courior check. chat support told me ...
Resolved
$2,500
Resolved
Dreams Casino - Delaying $2500 payment
I have been playing dreams casino and a few of their other sites including planet7, ruby, silveroak and a few more for months now. I have mostly lost ...
Resolved
$1,500
Resolved
Cool Cat Casino - Non-payment of withdrawals
I have two issues: 1) A withdrawal of $1500 was requested Aug 13 and approved Aug 31 (08/31/2017 05:50 AM, Check Withdrawal Approved! -$1,500.00). On ...
Rejected
£5,665
Rejected
LuckLand Casino - Failure to pay winnings due to backdated terms and conditions
On 29 October 2017 I deposited £400 at Luckland Casino and received a £400 bonus. I lost both the deposit and bonus. I then deposited a further £ ...
Resolved
Resolved
BGO Casino - Getting a hard time with verification due to accidental mistake made upon registration
Signed up to bgo.com, when we signed up in the first name box the predictive text put my nickname in instead of my real name, when we were asked to ...
Resolved
$2,600
Resolved
Ruby Slots Casino - Very slow on sending payments
Payments have been delayed for long time. Two approved but not any of those payment sent as of this time. Both payments approved in March. One payment ...
Resolved
$315
Resolved
Planet 7 Casino - Delayed payment approved 2 months ago
I have a withdrawal for $315 approved on 9/13/2017 and have spoke to customer service via live chat at least a dozen times and always get a different ...
Resolved
Resolved
Planet 7 Casino - Payments delayed, being told the same excuses over and over
I cashed out for the 1st time ever on the 13th and after 3 business days, as stated in the terms and conditions for time it takes for approval, I ...
Rejected
BTC35
Rejected
BitCasino.io - Withdrawal of 35 BTC still not processed after 9 days
Hi! I made a withdrawal of 35BTC on the 18th of Oct 2017. They asked me to provide them my ID, selfie and a bank statement, which I did. I ...
Resolved
$1,600
Resolved
BoVegas Casino - Not paying my money
I deposited $1000 in this casino with no bonus and requested a cash out of approx $1600 . One week they wasted my time asking for several documents ...
Resolved
$806
Resolved
Silver Oak Casino - Waiting 4 months, but still no payment
I have played at this casino for years and never had an issue. I won about $806.00 back in June that was approved and it shows approved on my account ...
Resolved
$675
Resolved
Casino Cruise - Longest withdrawal time ever
I have been waiting for my winnings for over two weeks now. I continue to get into contact with the team via live chat and email. I initially made a ...
Resolved
$2,315
Resolved
Cool Cat Casino - Delayed withdrawal since August, in amount of $2315
I requested my withdraw for 2,315 and it was approved on 8/14/17. They have all the necessary paperwork needed, I have gotten from customer support it ...