Ag Awards
Notifications
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Betzest Casino - Withdrawal has "disappeared"

RESOLVED
Posted on October 25, 2018.

hello

On 7 October I made a withdrawal of 650 euros - after 10-11 days they finally approved my withdrawal, but money has never arrived to me - money has dissapeared -there is no money neither in my betzest account ,nor in my skrill. Betzest says they don't know why it happened! and they're trying to fix it.

so I'm waiting 17 days for skrill withdrawal :/

I have also 630 euros available in betzest, On 19 October I made another withdrawal of 605 euros and they cancelled it withdout a reason (in transaction history I can read "balance_not_enough" but ofc it's not true , because my balance was higher than amount I wanted to withdraw)

To sum up: I am waiting 17 days for 650 euros and I'm trying to withdraw the rest of my balance (630) , but they cancelled withdraw without a reason

I have verified account and already made some withdrawals (and many deposits)

Betzest give me my money back!

Posted on October 26, 2018.

I am suprised and happy, because I already withdrew all my money successfully :)

I am satisfied now so you can delete this thread

regards

Posted on October 26, 2018.

Hello Pawel,


I am very glad that everything is solved now and that you are finally happy as that was our goal from the start.
Thank you for confirming that at the end everything went well as we promised.


Please do not hesitate to tell us what should we do to make your experience more joyful!

Kind Regards
Stefan

AskGamblers
Posted on October 26, 2018.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy